My birthday was coming up in 7 days, and I stopped by a DSW. I found a pair of shoes and tried to…read moreuse my birthday reward, but I was told it was not noted in the system. I called DSW and was told it would be in my email the next day. When I checked the next day, it was not in my email, so I called them again. This time, I was told it was in the system and that the deduction would take place at checkout. Yes, you are correct; I was given no Birthday reward. Not only are they not giving out the rewards anymore, but they are also lying to customers about the rewards. Donna Carnevale

Got a pair of heels for upcoming interviews. I was able to find a viable pair through their…read morewebsite. Instead of paying for the shipping, I opted to pick up in store. As there was no line upon arriving, I was serviced right away. Already planning to try them on before I left, the cashier suggested to test them out as well. Would not mind making another purchase through them.

Wonderful items and customer service! The staff was helpful and friendly and I would definitely…read morecome back again.

They have had a wide, well -stocked skin care/makeup section, which included very good brands…read more Unfortunately, they have minimize the makeup/skin care products. They carry to the point that it is not worth making a trip there just for that which I used to do.

Really no complaints about the store itself, as I went in to find a pair of gloves and I did. The…read morelady that was tending the dressing room was a very nice lady! My real complaint is the cashier I had. I had a Visa gift card I got for Christmas , and was having a problem with it. She clearly had zero interest in helping me, and had a rotten attitude. Come to find out you have to call and activate the card. So, just to move along and not hold others up, I put it on my debit card. Very poor representation of T J Maxx. I had just left Trader Joe's and the young man (who was around the same age as this girl) was so pleasant and helpful. She could learn some lessons about Customer Service from him! I'll stick to the Salem T J Maxx.

I'm having fun in this store with great pricing, excellent merchandise and upbeat staff.read more

After relaying a failed attempt at finding supportive and comfortable walking sneakers from Dick's…read moreSporting Goods to my coworker, she suggested I try out New England Running Company. I am so glad I listened to her suggestion! She was right when she said they take the time with you to ensure you end up in the right sneakers for your feet and walking style. The second I walked through the door I was greeted and helped by a very friendly associate. After asking what I was looking for, he had me roll up my pant legs, take off my shoes, and walk a few feet. By this, he was skillfully able to determine what type of support I needed for my feet. He grabbed a pair of sneakers for me to try on and walk in on the sidewalk outside. He was able to gauge that these shoes would be a good fit, but even offered to grab a few more for me to try. I was very happy with the feel, style, and brand of this pair, so felt pleased. An additional bonus: there is plenty of parking in parking lot. I am so happy to say I can enjoy my talks again in comfortable and supportive sneakers!

a bit pricey but the relaxed staff made it worth it! a dressing room is available and i felt like a…read moreprincess (which I am in Kazakhstan) (i wore my birkenstocks home and ditched the boots) shoutout to Salem Varsity Baseball!

One of our planned stops during our first visit to Salem. Baby bat was a bit overwhelmed with the…read moresheer volume of apparel and accessories on display, but she was transfixed by her new handbag whom she has dubbed Wartson. The staff couldn't have been nicer. They had a great selection of Demonia and other footwear, but she informed me that she was "good for shoes." We shall return!

Wow! They have amazing goth/alt clothing and accessories!!! Service and staff were very helpful!!…read moreMust go if you are into that type of style!!!!!

After yrs of buying red wing's Irish Setter boots, which wear out ever 6 months (because RW says…read more"aren't work work boots) I purchased a full Red Wing boot. They took literally months to break in, sign of good boot I guess. I gave up on boot due to uncomfortableness and bought another pair of Irish Setters and red wings sat in closet. Today wore them standing inn rain on job site and feet got soaked. After wearing for 12hrs in wet feet, on my way home stopped in to see if I could have them looked at. I was told the boots (however clearly not worn that much) are just older than a yr and there is nothing they can do. Pissed! Brutally pissed.. Unless contacted by Red Wing to discuss, 617-212-6017 I'll be switching to Keen and sharing my story all over construction sites downtown boston and Cambridge -Herb

customer service has absolutely slacked here. they've been rude, unhelpful, and also didn't have…read moreany stock in the size needed

I don't know why this place is still in business! They are seriously understaffed at the registers,…read morelong waits in line, and bordering on rude. The clearance racks might have bargains, if they were sorted by size correctly and not jammed. I rarely shop here anymore, because it is so stressful.

I just had to quit ever shopping at Kohl's because of a failure to allow me to return a defective…read morebelt that I bought. First, contrary to written policy, the manager said that I had to have the original tag (on a belt) and then said that they could not look up my purchases using my card history. Of course she was able to do so at my insistence, and then told me that it was not returnable due to not making the 120 day deadline. She was abusive to me, rude, and not looking to solve the problem. I called Capital One and voided the card, but you will never find me at Kohl's again after this unpleasant experience. If she had not lied to me and been so rude, I would have been happy to just purchase another belt. However, I will never be treated this way again.