Twice the same day I got crabby service. First, when I made a purchase, I just wanted to pay and go…read morebut the cashier wanted me to sign up for some loyalty BS. It took her a very long time to ring up my order; she was more concerned with getting my contact info, despite my numerous protests, than with giving me the quick service I asked for. All she had to do was scan the product, take my pay, and hand me a receipt. Maybe she gets kickbacks for signing people up. Who knows. Honestly, I don't care. I was on a tight deadline and I just needed to be in and out quickly, with a pair of shoe inserts. Managers, please train your staff better! I then came back to return the purchased product (the inserts were too thick and I could barely take a step in them). Again, I just wanted to be in and out. I had the product and receipt in hand but the staff (another lady) shut and locked the door in my face. So super rude. I am never buying anything here ever again and will tell everyone I know to do the same. I so wanted to leave a stellar review. How hard was it to take my money and then process a 30-second return? I am extremely disappointed and frustrated. Save your money and go elsewhere if you are looking for halfway decent customer service!

The restroom area was dark and creepy today! The women's is in the very back corner. I had to use…read moremy phone flashlight to find the light switch inside the restroom! Fortunately, they were clean! DSW always has decent coupons and an overweeningly large selection of shoes!! Their frequent buyers program gives you plenty of extra coupons as well! Clearance area is organized and the store overall is clean in appearance.

Pre-Christmas visit to the Arlington, Bardin Place location. A man by the name of Allen, who…read moreappeared to be the store manager, was walking through the store as we were coming off an aisle. He was "forced" step aside so we could get by due to some rearranging of shelving. He gave a very audible "HUFF" as if he was terribly inconvenienced. This behavior was so rude, I almost made the decision to not spend my money in the store. Once we made our selection, we got in line. The area of socks, sneaker balls, etc., that is next to the line was pretty messy. "Allen" stormed around the store and walked by this area and said very loudly, "What the hell happened here?" I understand it is the Holidays and people can be difficult and stores can be messy from lazy shoppers but the need to maintain professionalism is necessary, considering Allen's lanyard said, 10 Years of Service.

Tax free weekend is always busy, but....no a/c made the experience miserable. I asked someone and…read morethey said it's been broken for months. Unacceptable in texas.

Looking for yet another Rare/hard to find shoe store in the DFW area and this one popped up near…read moreme! We've driven all through Dallas and even all the way to San Antonio to find the rare sneakers and this amazing store was within 5 miles of my home! A definite hidden gem. A good amount of "Rare" to choose from... from kids to adult. They also have regular getting around town shoes and clothing galore! Very impressed and plan to go back soon to check on more options when they drop! Employees are SUPER NICE and welcoming! Family atmosphere. Thanks guys!

Super nice shop! Good variety plus the guy who checked us out was really nice and friendly…read more Definitely recommend!

I love how Race Street is evolving into an eclectic strip of small businesses. Laced Connection is…read moreone of those - a niche sneaker store brimming with variety to satisfy the masses. Compared to other sneaker stores I've patroned the prices are what you would expect for resale. Where LC stands out is the customer service. As a female, it's important to me that I feel safe and unpressured when I'm shopping - and that I'm not manslpained to or tried to take advantage of because of it. Sneaker stores are usually run to accommodate a specific demographic, so I don't always feel welcomed as an older female. That is not the case here as I'm always greeted by a friendly face and left to peruse without pressure to purchase. Obviously, they will help if needed, but you dont feel like you're being swarmed like at a car lot. Follow the IG page for sales, giveaways, and events where you can snag a deal.

Hours are wrong, they are open when they feel like and close whenever they feel like. Unprofessionalread more

Came in around 2:30pm on a sunday, store wasn't too busy but not empty either. I saw on WSS's…read morewebsite that they had in stock these reebok's in my size and were $59 while at all other stores they are $90+ so I knew what i wanted just wanted to come in and out. I went up to an employee and asked if she could point me to the right direction since honestly, the store is super messy and a bit overwhelming. she said they don't carry those shoes. I was bummed out but decided to continue looking around. Turns out I find them on my own I was so happy!!! went up to the store to pay and that same lady was standing at the front doing nothing and she just looked like she hated her life it was so sad. I recommend this place if you know what you want and willing to look good for it yourself but as far as the store cleanliness, staff, and customer service, it's a 0/10 for me!

My new favorite shoe store. Got solid shoe brands for a better price than any other competitor…read moreonline or otherwise!

Nike Factory Store is located in the Grand Prairie Premium outlet shopping center located off…read moreHighway I20 in Grand Prairie, TX. I recently came here to shop for some clothing apparel and shoes and everything went extremely well. The selection they offer and the prices are too good to be true with sales and deals happening daily. The store offers everything from men, women's, and kids' sizes in shoes and clothing. The variety of styles and options to pick from are plentiful and have just about anything for anyones lifestyle. The shoes are properly displayed on shelves categorized by gender and size with a price tag on the box. There were multiple signs displayed around the store with an additional percentage off at the register. The clothing options were just as superb as the shoes varietys with many different styles to choose from when shopping. They were easily categorized by sport, such as running, basketball, or even yoga. Overall, this location is great when trying to bargain and get the best bang for your buck. The staff and employees were extremely helpful and friendly while providing service with a smile. If you haven't already downloaded the nike app for the best perks and offers to save while shopping Nike products.

Though it tends to get very crowded especially on weekends the long lines move very quickly as they…read moreusually have 8 cashiers going at one time. You can always find clearance items and other stock items here.

Soooooo, it's not even 8:30PM and the sign says they close at 9PM. But the 2 guys insides have the…read moredoors locked, and they walk out as we are standing there. Like TF? This generation don't give a shit about anything.

This is probably the worst retail experience I've ever had. If I could give ZERO stars, I…read moreabsolutely would. I bought a pair of shoes I went home that night a decided that didn't want it anymore. So not even 24 hours later, I went back. I happen to see the cashier that had sold me the shoe originally. She tells me she can't do a full refund, only exchange because it's worn. I told her "No, it's not worn. I want a refund, not an exchange." So, she flips the shoe over and says, "I would not have sold it to you like this, this is damaged. We can't accept this." Insisting I did not wear the shoe, I kept demanding for a refund. I told her that I don't want an exchange, there's nothing wrong with the shoe. I probably argued with the cashier for 5 minutes. She calls for a her manager on the phone and they say the same thing. The manager never even came out to see the merchandise. Finally I took the shoe back and went some where else, but there was so way I was backing down. I finally came back a asked for a corporate number to file a complaint. Told the operator this exact story. So they sent my complaint to the district manager of this store. A day after, they sent an email, apologizing and told me to come back to the store to the return the shoes to a manager on duty. When I came back to the store, I never even got an apology. Just a pathetic 10% coupon that I denied right away. They wasted my time over a $20 shoe and losing my business completely. I had to come back twice on different days, wasting my gas. Clearly these idiots don't know the difference between a worn shoe and an unworn shoe. There is no way I'm ever coming back, and I urge you to do the same. Tell all your friends and family!

2025 and they still act like you didn't just walk in. Minute or two later, a couple of men walked…read morein and they spoke to them. I didn't buy anything. Idk why I keep trying to give them another chance. Takes nothing to pause your conversation and speak to a customer.

I found some items , my friend put me on and I fell in love and wanted to seen all my rent money…read morehere lol . Don't do it lol but seriously you will find great shoes without spending your rent check, ladies get your toes ready for deals and heels

Just trying on some cute shoes for Xmas shopping for the kids. They didn't have the size I need but…read morethe staffs were extremely helpful and friendly and sweet and willing to help ordering them to be ship to resident. They reassured and make sure I got the shipping label to track and make sure my shipment arrive before Xmas. Definitely a 5 in customer service! Will be back!!!

Nice clean and organized store. The shoes were well labeled and easy to find the size one is…read morelooking for. The associate at the cheek out desk was nice and professional.

I really love this place. You get what you pay for but is is really handy. Some things last and are…read morestill cheap.

I'm so glad there's a Sam Moon in Arlington. I really enjoyed walking around, looking at all the…read moremerch. There's lots of jewelry to look at, there was a handful of people when I was browsing and we all seem to be looking at the same stuff and going in the same direction, you know how that goes. Lol. Hats and Belt were 20% off. I was looking for a Floppy Hat. Sam Moon offers a variety of Hats. Even though Sam has a variety of Hats, I was not able to walk out with one. oh well. One employee was really nice. He helped me get down a Hat that I wanted to try on. He watched me try on the hat and said, I was ready for the picnic. Lol. Hats off to the Woman Customer in the store who showed me how to wear a hat. Check out is right in the center of the store and in the back. There is a bit of a line too. I would definitely recommend Sam Moon. It's a lot of fun, they have good customer service and the prices are competitive too. They have just about everything that you can think of.