Gates Hudson is property management over Willow Bends Townhomes f.k.a Hideaway Townhomes and they…read moretook $1360 from my deposit. They acted as though I did not complete a move out clean which isn't true, I took photos and I only lived there for 1 year and they charged me $1200 to replace carpet that was not damaged but needed a clean, again I have photos to prove this. I have reached out to Gates Hudson, (waiting on a response), I notified the BBB and I am planing to file a small claims complaint if they don't resolve this matter ASAP. I shouldn't have to do any of this they know that amount of money is not owed to them. They also charged me $35 each to replace 5 blinds that are $10.47 at Walmart.

They are totally unresponsive. The building has lacked reliable hot water for over a year and all…read morethey can say is that "a contractor is working on it". The quality of the work they do, observable in my apartment and the common areas, is poor at best.

I'd like to complement Bryan Hernandez with The General Manager with the Clara Barton Condominium…read morein Downtown DC. Whenever I ask - -Bryan has been very helpful Bryan is also extremely knowledgeable and is very efficient- - a great problem solver. He understands computers. He has a very giving personality. Brian is going to exceed wherever he goes.His communication skills are first rate - - also he's Bilingual. The best thing about Brian is that he's even a better person . A 5 star human being. Kenny Schwartz, Bowie, MD

Property management is unhelpful, condescending, and dishonest. It's one thing to deny a request…read morebut the reason provided for the denial was false. The manager either misread and misunderstood the email correspondence or simply refused to acknowledge their mistruths after being provided further clarifications.

Professional staff, highly recommended. Aaron purchased and managed three townhomes for me since…read more2021. His company has found me quality tenants and very responsive when it comes to maintainence, renewal, dealing with HOA and handling tenants. I only have one or two emails exchange with them during annual renewal. I love it that way.

We rented a unit in Parkfairfax managed by this property management company and their "property…read moremanagement" was a disaster. I experienced constant flooding and sewage leaking from the kitchen sinks (yep, 2 sinks), giant sized insects invading our space, decaying floor boards from water damage, 3 years of uninterrupted mold and mildew, the need for a dehumidifier requiring 4 buckets of water to be dumped daily, and the last stray was a bathroom ceiling leaks flooding the unit requiring a 1 month stay in the hotel paid for by my insurance and I still had to pay the rent for my unit. During those 3 years, I suffered terribly from respiratory problems for the first time in my life. No empathy shown by the leasing agent or landlord for the major and myriad inconveniences. Upon returning to the unit in addition to the floor repairs they used substandard contractors to paint the walls. During my stay at the hotel (on my insurance's dime, mind you despite paying the full month's rent DURING it's renovation) I was not notified that the walls would be painted until AFTER the work was done, nor was my artwork removed from the walls prior to painting. The substandard painters merely painted around my artwork. Essentially their substandard painting contractors sealed the damage free adhesive to the walls with the paint making the artwork impossible to remove without damaging the wall. Moreover, the substandard contractors also painted over the back door sealing it shut. Upon move-out, the property management company wanted to penalize me for the damage caused by their own substandard painters shoddy work, since there're still holding on to my security deposit. Avoid renting through this "property management" company at all costs

We've used over 12 real estate agents over the years and Sarah Hatch was by far the best we've ever…read morehad. She is not only pleasant to work with, but very thorough, professional, and smart. She sold our house over list price in just a few days, which was great. Before that she managed our rental for 4 years and we never had to worry about anything. She is highly recommended.

Sarah and her team are exceptional. As my property manager for two years, she managed every detail…read morewith unmatched professionalism. I never had anything to worry about. When she transitioned to selling my home, the process was great. She was able to walk us through the ups and downs of the sale, and she swiftly handled any issues we had. Finally, and most importantly, as good as a property manager and realtor Sarah is, she's also a great person to work with. Whether sharing a laugh or a thoughtful gesture, she truly goes above and beyond. I can't recommend her enough for any real estate needs.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

Them replying to my review is hilarious being that they won't reply to my maintenance requests…read more I've had a leak for months. No one has come to fix it. Also I'm pretty sure they are inflating these reviews somehow. For a real view, check out the other reviews online. DO NOT RENT FROM THEM AND DO NOT TRUST YOUR PROPERTY WITH THEM!

Amplus left us high and dry. They ignored our calls and became unresponsive after the initial…read morefirst response. I wrote a glowing review and then they disappeared. Avoid this company!

Aurelia, Thank you so much l for giving me the estimate on…read moremy rental property. You were so pleasant and kept me up to date with the entire process and provided detailed information. Aurelia is very professional and I highly recommend her for your real estate and rental property needs!

Aurelia is a true professional and takes care to listen to my needs and concerns about my property…read more I would recommend her to anyone that is considering to rent out their property that doesn't want or know how to deal with the headaches that come with it

They make promises they don't keep. Very disorganized. They sent people to come fix something at…read morethe house without telling us. Heating stopped working twice during the winter. I would not recommend them. Asa matter of fact I plan on notifying the Better Business Bureau this week about them.

From the owner: Property Management Solutions for the Busy Investor…read more Whether you’re searching for a place to call home or a partner to manage your portfolio, we’ve curated an excpetional experience for residents and partners alike. Value Creation. At our core, we are dedicated owner-operators committed to delivering exceptional service to our partners and tenants. By streamlining operations, reducing costs, and eliminating unnecessary hassle, we empower our partners to focus on what matters most: growing their portfolios and achieving their goals. Institutional Toolbelt. With over 3,000 doors managed in the past decade and two decades of proven strategic excellence, we bring a powerful toolkit to optimize and manage your portfolio. Our experienced team will expertly market your property, delivering above-market ROI, and ensuring peace of mind through extensive tenant screening and preventative maintenance.

I can always count on Dave. Outstanding work and fair prices. Great communication. Been using him…read morefor various things for years.

Do not make the same mistake I did. Dynamic offered a full job quote and then did not perform the…read morework in a remotely acceptable manner. They then tried to switch to an hourly rate and offer expensive off-the-wall solutions to finish the initial job that they botched (same as other reviewer). I've used contractors before and this is by far my worst experience. Strike 1 - the agreed upon job was to mount and level all of the cabinets for granite. They left stating a portion of the cabinetry was a quarter inch lower and the granite guys would fix it. Dynamic didn't finish the work and kept stating they stayed more hours than they should've so they left. When the granite installers couldn't finish their job because of the uneven and unfinished cabinetry work-- Dynamic stated we needed to a $900 solution for the work they initially agreed upon (this included metal jacks in the basement for our main level kitchen floors, what?!). Needless to say, we got real professionals in here to simply increase the base height of the cabinets a quarter inch using 2x4s and the granite installed wonderfully. There were no "floor stabilization issues" as Dynamic continually said there would be. Strike 2 - the other part of the job was to add an outlet above the stove for our range hood. Dynamic used an existing outlet, reran those wires to the new outlet. Then they closed the old outlet up with drywall in front of it! We got an electrician in here to fix that, because adding a new outlet doesn't mean you get to close another one up with drywall. Goodness. Strike 3 - they quoted a second part of the job (before we realized the poor quality of the initial work and lackluster response thereafter). Dynamic quoted 2.5x price and double the days to finish as several other contractors. Not efficient or cost effective.