Rented and moved in about 2 months ago. I like this community very much. Its quiet and seems…read morequiet all of the time. My unit, though, has been quite cold. I'm in a corner unit and the cold winter temps this season have caused freezing cold temps in the condo. Have analyzed and resolved some of the issues, which are no fault of the condo association, just things that happen after the fact. Building management (Candee) and assistant manager (Corina) are excellent and really help the residents with questions and concerns and setting up for moves. Corina and the weekend desk folks are wonderful in scanning packages and letting the residents know via email that there is something waiting for us to pickup. Haven't experienced the pool yet as I moved in during the winter and its not yet open. Have walked through the clubroom and it is very nice. The gym is a nice feature, even though there aren't a tremendous amount of machines, it is still a nice touch. The pet policy of not allowing pets to walk through the lobby is a little weird. It makes the community seem like it is not pet/dog friendly. My dog is a registered service dog, so that differs from the pet policy in the lobby. Still, I try to adhere to the rules and regulations for the building itself. It is wonderful being next door to the Westin. They have a nice wine bar and patio, and I have been told the music on the patio is amazing and they have a very nice happy hour. I learned shortly after moving in that the Westin has a special price for Mercer residents if we should need to stay there for any reason. The Westin/Sheraton have a shuttle to Dulles airport and other local drop-offs. Mercer residents are welcome to use that shuttle. Parking for residents is excellent. At least with my unit rental, I have the ability to have a single space for my car in the garage, as well as a storage unit. The storage unit is extremely helpful. Lastly with regards to parking, Mercer has 50 spaces in the Westin garage on the lowest level to use for visitors or if you have a second vehicle for your unit. Its very nice that Mercer pays for these visitor spaces. Overall, this is a well run community. Everyone is friendly from maintenance to staff to the property manager and residents. Again this place is QUIET! I've seen bulletins to keep the noise down, but that must be in another area of the complex because I haven't heard or seen any commotion to complain about. I may look to purchase a unit here when my lease is up. That's how much I enjoy living here! Highly recommend if you can get in, I think you'll love living here as much as I do.

The management office are so friendly and professional and will take care of all your request or…read morequestions in very timely manner. I have people wanted to tour the amenities and they were there for us quickly with instruction .

Very responsive & respectful , I contacted them seeking some…read moreservices they didn't provide, and Monica R. Was super helpful and recommended an agent that can help me in my specific need Keep up the great work , thank you

I highly recommend avoiding Peabody Residential Management Company. Newly contracted with this…read morecompany for management of 2 rented and 3 vacant properties, was hit with a several thousand dollar bill after less than a month of true management of the properties.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

A good property manager is hard to find. I'd put Next Level Rentals and Realty in the average…read morecategory. Service started out promising in the beginning then concluded sloppily once the end was on the horizon and no money was to be made. There were many belabored emails that just went in circles, offering no resolution and no apology. Two tenants moved out while NLR was managing the property and there were damages unfixed and no deposit credited. For example, after the first tenant moved out we were told to get the carpet professionally cleaned, then replaced altogether in order to rent. The repairs department was the exception, especially the new manager. He stayed on top of the jobs, and communicated before and after.

I have had to move five times in the last 10 years due to our careers. I have dealt with many…read moredifferent types of property managers and landlords. I have gone through some of the most stressful situations in my life with these types of people. This company has two of the best service professionals you will ever have the pleasure of working with, Barbara and Cathleen. They have healed our wounds. The experiences that I have had with them over the last couple of years have been the polar opposite of all of the experiences I have had in the past. Some of their attributes include but are not limited to immediate service response with high-quality providers, follow-up phone calls, and personal involvement to ensure that things were done the way they were supposed to. Most of all I appreciate their enjoyable kind personalities, authenticity, and true desire to serve. I have been through hell and I thought it was just the way it is. These people have changed my perception and therefore affected my reality, They are a true blessing.

I would NEVER recommend Richey Property Management. I paid my rent on time every month, was a good…read moretenant, and left the property professionally cleaned. Despite that, my experience ended with a stressful forced move, demeaning treatment, and a withheld security deposit that they refuse to provide documentation to justify. They invoked an owner-return clause to terminate my lease and required my family to move out by August 31, right as the school year was beginning. After 12 years in the neighborhood, this was an enormous disruption. When I asked for documentation supporting the termination, I was met with resistance instead of clear answers. Throughout this process, I was made to feel like a charity case rather than a paying tenant. Their communication made me feel small, as though I should be grateful for being allowed to live in a home I paid for every month. I was fulfilling my obligations. not asking for a favor. The lack of basic respect was appalling. Before leaving, I paid $375 for a six hour deep clean, including the garage, and provided the receipt. I acknowledged one broken blind as a potential deduction. There were also existing maintenance problems, including defective blind cords and a screen door that never worked properly despite two repair attempts. They are now withholding my security deposit while refusing to provide the supporting documentation I have requested. Keeping my money while refusing to substantiate why is unacceptable. I should not have to chase a management company repeatedly for answers about my own deposit. Richey expected timely payment and compliance from me, yet failed to show the same accountability when I asked reasonable questions. My experience was exhausting, humiliating, and needlessly adversarial. I would never rent through them again nor would I ever use them as a property management company

My wife and I recently purchased a semi-detached two-story home in the Arlington area from across…read morethe world while we were stationed in Japan. Because we were not familiar with the Arlington area and never stepped foot inside the home, we placed all our trust and confidence on the Aaron Seekford and the Arlington Realty team. After seeing our new home, getting situated in the area, and really appreciating the location of this property, we are more than glad we chose the Aaron Seekford and Arlington Realty team to help with our home buying needs and purchase. From the initial house hunting, Severin Kamm, our Arlington Realty Realtor, actively found listings and toured every single one with our utmost care in mind. He fully answered all our questions of concern. Being first-time homebuyers, we had a lot of questions. Due to the time difference from Eastern Standard Time and Japan time, we had to call or contact him at odd hours of the day or night. He was extremely professional and always gave us the reassurance that we needed. It was his initial drive, desire to help, and grateful courtesy that sparked our interest in further seeking the help and doing business with Arlington Realty. Our Transaction Coordinator went above and beyond. Krissy consistently provided us with the reassurance that the process was heading in the right direction. For someone who has never experienced the home buying process, it can be complicated and stressful. We sincerely valued both of their hard work and time spent to find us the right home at our great location. Extreme thanks to Aaron Seekford and Arlington Realty team for easing our home buying process and making our dream of owning a home a reality.

Professional staff, highly recommended. Aaron purchased and managed three townhomes for me since…read more2021. His company has found me quality tenants and very responsive when it comes to maintainence, renewal, dealing with HOA and handling tenants. I only have one or two emails exchange with them during annual renewal. I love it that way.

I moved into a condo managed by John Thompson about 3 years ago. At the time I had just come out of…read morea bad living situation and I desperately needed a safe and reliable place to live. I found that. The application process was seamless. I was approved quickly and the transition was smooth. I had my keys and access to the unit quickly. The last few years have been amazing. Whenever anything was broken and we submitted a maintenance request, it was addressed quickly. Nothing remained broken for long. John even came over and replaced the batteries on the smoke detector when I couldn't figure out which one was low and the beeping wouldn't stop. Our microwave broke and I messaged John and it was replaced within a few days. In my experience Scout Properties is a great property management company. They are reliable, responsive, nice human beings. It was a pleasure to have our home manager by this company. John's the best!

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

Pinyo is the best agent I could ask for. He was thorough and knowledgeable through the house…read moresearching process. Providing the necessary information to make well informed offers. His knowledge, timeliness, and communication skills were pivotal during the purchasing process. It was acknowledged as such by the listing agent as why they opted with our offer. He ensured everything was done well, and his network of associates are equally great I recommend Pinyo with the highest of regards. And he will be my agent for any future home transactions.

This is our second time with Pinyo as our Realtor and he is the best! Very knowledgeable, always…read moreavailable for questions, and super helpful in guiding us through every step of the process.

minutes ago NEW I was…read moreowner of the 8381 Scotland Loop in Manassa Virginia. I gave listing to Amplus Realty her name is Viki Lee She sold my property fix and sell very shortly We were satisfied. She does always satisfion job everything I already got closing with her 3 houses Now I am recommending to the everyone who needs sell the house or rent . She will make you happy too as I am

Them replying to my review is hilarious being that they won't reply to my maintenance requests…read more I've had a leak for months. No one has come to fix it. Also I'm pretty sure they are inflating these reviews somehow. For a real view, check out the other reviews online. DO NOT RENT FROM THEM AND DO NOT TRUST YOUR PROPERTY WITH THEM!

We've used over 12 real estate agents over the years and Sarah Hatch was by far the best we've ever…read morehad. She is not only pleasant to work with, but very thorough, professional, and smart. She sold our house over list price in just a few days, which was great. Before that she managed our rental for 4 years and we never had to worry about anything. She is highly recommended.

I took control of a rental condo over a month ago. The day that I moved in a handyman came to fix…read morethe icemaker in the refrigerator. Before he left he declared that it was fixed but would take awhile to make ice. It still hasn't made ice. I reported to the maintenance department that the icemaker wasn't working (among other issues). The realtor who listed the rental came over instead of a repair person. Bottom line the icemaker has not been fixed. The realtor stated that she does not believe that the owner would want to spend the money to replace it. Further, she said that the owner was returning to the area on October 1 and she will be bringing a refrigerator filter with her...the brand filter may solve the problem. I have to wonder if a filter might be purchased here at Lowe's or Home Depot. This, and other matters I've experienced since before and after moving into the unit, makes me think that this management company is unprofessional.

I had the pleasure of meeting Steve through mutual friends and when he heard that we were looking…read morefor a new home, he offered his services for us. He was very patient with us as we started our journey of looking for the perfect home, which took roughly about 2 years. We finally found the home we were looking for and Steve and his team were instrumental in making sure we had everything we needed to make a successful closure. Steve was available at pretty much all times of the day while we were completing the paperwork and was able to connect us with a really great lender as well. Even after closing, Steve has kept contact with us and has been great at answering all our questions as first time home buyers! I can't recommend Steve and his team enough for their expertise and great step by step home buying process.

One star based solely on poor customer service skills of the owner of this business. The guy…read morecalls me at 4 am to talk about real estate. Jesus Christ, I can certainly understand that some people are desperate for business, but as a general courtesy, it is not a good idea to call your prospective seller at 4 am! I don't sleep much and I really value my sleep. As a matter of fact I am so sleep deprived that I fell asleep behind the wheel this last Friday the 13th of April and I totaled my car. That is why I am a bit protective of my sleep lately. So this guys calls my phone at 4 am, and when I didn't pick up he calls my wife's phone. Needless to say I wasn't the happiest camper. But I know that most people on the East Coast don't realize that (808) is a Hawaii area code, and that Hawaii is 6 hours behind the East Coast. So I politely text the guy and explain to him this phenomenon. I honestly didn't expect much, just a simple "Oh, I am sorry" would make me happy. But the guy texts me back with "I have no idea what you are talking about. Please don't text me again." Holly cow! I definitely didn't expect that kind of answer. But this kind of answer tells a lot about the business owner. Here are my three assumptions. 1. The guy did call me at 4 am and doesn't have the integrity to take the responsibility for the call and common sense to apologize. Would I chose someone without integrity and common sense as my real estate agent? Not a million years. 2. Someone from his office made the call, and he really had no idea what I was talking about. In that case he has absolutely no control over the people in his office, and lacks the courage to take responsibility for the actions of his employees. Would I chose someone who has no idea what is going on in his own agency as my real estate agent? Not in a thousand years. 3. The guy is a jerk and lacks basic customer service skills. Would I chose someone who is a jerk and lacks basic customer skills as my real estate agent? Not in a hundred years. Overall, I definitely don't recommend De Raedt Team to take care of any of your real estate needs based how they handled this situation. You can tell a lot about the business based on the fact how does the business owner treat his potential customers.