The management office are so friendly and professional and will take care of all your request or…read morequestions in very timely manner. I have people wanted to tour the amenities and they were there for us quickly with instruction .

Rented and moved in about 2 months ago. I like this community very much. Its quiet and seems…read morequiet all of the time. My unit, though, has been quite cold. I'm in a corner unit and the cold winter temps this season have caused freezing cold temps in the condo. Have analyzed and resolved some of the issues, which are no fault of the condo association, just things that happen after the fact. Building management (Candee) and assistant manager (Corina) are excellent and really help the residents with questions and concerns and setting up for moves. Corina and the weekend desk folks are wonderful in scanning packages and letting the residents know via email that there is something waiting for us to pickup. Haven't experienced the pool yet as I moved in during the winter and its not yet open. Have walked through the clubroom and it is very nice. The gym is a nice feature, even though there aren't a tremendous amount of machines, it is still a nice touch. The pet policy of not allowing pets to walk through the lobby is a little weird. It makes the community seem like it is not pet/dog friendly. My dog is a registered service dog, so that differs from the pet policy in the lobby. Still, I try to adhere to the rules and regulations for the building itself. It is wonderful being next door to the Westin. They have a nice wine bar and patio, and I have been told the music on the patio is amazing and they have a very nice happy hour. I learned shortly after moving in that the Westin has a special price for Mercer residents if we should need to stay there for any reason. The Westin/Sheraton have a shuttle to Dulles airport and other local drop-offs. Mercer residents are welcome to use that shuttle. Parking for residents is excellent. At least with my unit rental, I have the ability to have a single space for my car in the garage, as well as a storage unit. The storage unit is extremely helpful. Lastly with regards to parking, Mercer has 50 spaces in the Westin garage on the lowest level to use for visitors or if you have a second vehicle for your unit. Its very nice that Mercer pays for these visitor spaces. Overall, this is a well run community. Everyone is friendly from maintenance to staff to the property manager and residents. Again this place is QUIET! I've seen bulletins to keep the noise down, but that must be in another area of the complex because I haven't heard or seen any commotion to complain about. I may look to purchase a unit here when my lease is up. That's how much I enjoy living here! Highly recommend if you can get in, I think you'll love living here as much as I do.

Very responsive & respectful , I contacted them seeking some…read moreservices they didn't provide, and Monica R. Was super helpful and recommended an agent that can help me in my specific need Keep up the great work , thank you

I highly recommend avoiding Peabody Residential Management Company. Newly contracted with this…read morecompany for management of 2 rented and 3 vacant properties, was hit with a several thousand dollar bill after less than a month of true management of the properties.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

I have had to move five times in the last 10 years due to our careers. I have dealt with many…read moredifferent types of property managers and landlords. I have gone through some of the most stressful situations in my life with these types of people. This company has two of the best service professionals you will ever have the pleasure of working with, Barbara and Cathleen. They have healed our wounds. The experiences that I have had with them over the last couple of years have been the polar opposite of all of the experiences I have had in the past. Some of their attributes include but are not limited to immediate service response with high-quality providers, follow-up phone calls, and personal involvement to ensure that things were done the way they were supposed to. Most of all I appreciate their enjoyable kind personalities, authenticity, and true desire to serve. I have been through hell and I thought it was just the way it is. These people have changed my perception and therefore affected my reality, They are a true blessing.

I would not recommend these people. They listed a rental on Columbus St in Alexandria and I replied…read more3 times via Trulia, Realtor.com and direct email. Four days pass and I drive down from NY to see the house and I never hear back from "Bill". If you're any sort of professional realtor you don't post an ad all over like that and then ignore the responses. They blow it off because they aren't true realtors building relationships it's just low margin property mgt, like who cares who we stick in here we'll find another body to fill it up.

Professional staff, highly recommended. Aaron purchased and managed three townhomes for me since…read more2021. His company has found me quality tenants and very responsive when it comes to maintainence, renewal, dealing with HOA and handling tenants. I only have one or two emails exchange with them during annual renewal. I love it that way.

We rented a unit in Parkfairfax managed by this property management company and their "property…read moremanagement" was a disaster. I experienced constant flooding and sewage leaking from the kitchen sinks (yep, 2 sinks), giant sized insects invading our space, decaying floor boards from water damage, 3 years of uninterrupted mold and mildew, the need for a dehumidifier requiring 4 buckets of water to be dumped daily, and the last stray was a bathroom ceiling leaks flooding the unit requiring a 1 month stay in the hotel paid for by my insurance and I still had to pay the rent for my unit. During those 3 years, I suffered terribly from respiratory problems for the first time in my life. No empathy shown by the leasing agent or landlord for the major and myriad inconveniences. Upon returning to the unit in addition to the floor repairs they used substandard contractors to paint the walls. During my stay at the hotel (on my insurance's dime, mind you despite paying the full month's rent DURING it's renovation) I was not notified that the walls would be painted until AFTER the work was done, nor was my artwork removed from the walls prior to painting. The substandard painters merely painted around my artwork. Essentially their substandard painting contractors sealed the damage free adhesive to the walls with the paint making the artwork impossible to remove without damaging the wall. Moreover, the substandard contractors also painted over the back door sealing it shut. Upon move-out, the property management company wanted to penalize me for the damage caused by their own substandard painters shoddy work, since there're still holding on to my security deposit. Avoid renting through this "property management" company at all costs

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

You get what you pay for, their units aren't that expensive, and it's for a reason. I thought I…read morescored a deal when I recently moved into a unit on Bunker Hill Rd (early June) managed by this team, however, I have had a mixed experience. While some communication has been responsive, the overall condition of the apartment and follow-through on certain issues have been disappointing. Upon move-in, the unit was not thoroughly cleaned. There were hardened food splatters in the microwave, a dirty stovetop, stained cabinets, filthy outlet covers and light switches, and windows that looked like they had never been cleaned. One of the bedroom windows didn't open at all. The living room and bedroom floors were also worn and splintered--rough enough to tear pieces off my mop while I was cleaning. I submitted an inspection report with photos and received a response from the property manager acknowledging the concerns. A bathroom wall hole was patched (though the repair was done without any coordination or notice), and I was told the chipped toilet tank issue was being reviewed with the landlord. As of now, I haven't received a follow-up. I was also told the technician would be reminded to be more mindful of cleanliness, as the workspace left behind wasn't ideal. The most concerning issue, however, was finding a roach inside the microwave--before I had even used it. That was the final factor that led me to submit an early lease termination notice 22 days after receiving the keys. I'm giving 3 stars because rent payment through the portal was convenient, and Victor did respond to some of my concerns (however, it felt like he never responds to an email in its entirety). But the move-in experience, unresolved maintenance issues, and poor communication has bothered me entirely. I hope more attention is given to preparing units for future tenants and being more efficient in communication.

Pinyo is the best agent I could ask for. He was thorough and knowledgeable through the house…read moresearching process. Providing the necessary information to make well informed offers. His knowledge, timeliness, and communication skills were pivotal during the purchasing process. It was acknowledged as such by the listing agent as why they opted with our offer. He ensured everything was done well, and his network of associates are equally great I recommend Pinyo with the highest of regards. And he will be my agent for any future home transactions.

This is the second property for which Pinyo has represented me as the buyers agent, and manages my…read morerental property. During both purchase processes, Pinyo provided excellent service and solid guidance. Further, Pinyo has an extensive network of professionals to make the process smooth and easy. Most importantly, I trust Pinyo.

minutes ago NEW I was…read moreowner of the 8381 Scotland Loop in Manassa Virginia. I gave listing to Amplus Realty her name is Viki Lee She sold my property fix and sell very shortly We were satisfied. She does always satisfion job everything I already got closing with her 3 houses Now I am recommending to the everyone who needs sell the house or rent . She will make you happy too as I am

Them replying to my review is hilarious being that they won't reply to my maintenance requests…read more I've had a leak for months. No one has come to fix it. Also I'm pretty sure they are inflating these reviews somehow. For a real view, check out the other reviews online. DO NOT RENT FROM THEM AND DO NOT TRUST YOUR PROPERTY WITH THEM!

We've used over 12 real estate agents over the years and Sarah Hatch was by far the best we've ever…read morehad. She is not only pleasant to work with, but very thorough, professional, and smart. She sold our house over list price in just a few days, which was great. Before that she managed our rental for 4 years and we never had to worry about anything. She is highly recommended.

Sarah and her team are exceptional. As my property manager for two years, she managed every detail…read morewith unmatched professionalism. I never had anything to worry about. When she transitioned to selling my home, the process was great. She was able to walk us through the ups and downs of the sale, and she swiftly handled any issues we had. Finally, and most importantly, as good as a property manager and realtor Sarah is, she's also a great person to work with. Whether sharing a laugh or a thoughtful gesture, she truly goes above and beyond. I can't recommend her enough for any real estate needs.

I had the pleasure of meeting Steve through mutual friends and when he heard that we were looking…read morefor a new home, he offered his services for us. He was very patient with us as we started our journey of looking for the perfect home, which took roughly about 2 years. We finally found the home we were looking for and Steve and his team were instrumental in making sure we had everything we needed to make a successful closure. Steve was available at pretty much all times of the day while we were completing the paperwork and was able to connect us with a really great lender as well. Even after closing, Steve has kept contact with us and has been great at answering all our questions as first time home buyers! I can't recommend Steve and his team enough for their expertise and great step by step home buying process.

One star based solely on poor customer service skills of the owner of this business. The guy…read morecalls me at 4 am to talk about real estate. Jesus Christ, I can certainly understand that some people are desperate for business, but as a general courtesy, it is not a good idea to call your prospective seller at 4 am! I don't sleep much and I really value my sleep. As a matter of fact I am so sleep deprived that I fell asleep behind the wheel this last Friday the 13th of April and I totaled my car. That is why I am a bit protective of my sleep lately. So this guys calls my phone at 4 am, and when I didn't pick up he calls my wife's phone. Needless to say I wasn't the happiest camper. But I know that most people on the East Coast don't realize that (808) is a Hawaii area code, and that Hawaii is 6 hours behind the East Coast. So I politely text the guy and explain to him this phenomenon. I honestly didn't expect much, just a simple "Oh, I am sorry" would make me happy. But the guy texts me back with "I have no idea what you are talking about. Please don't text me again." Holly cow! I definitely didn't expect that kind of answer. But this kind of answer tells a lot about the business owner. Here are my three assumptions. 1. The guy did call me at 4 am and doesn't have the integrity to take the responsibility for the call and common sense to apologize. Would I chose someone without integrity and common sense as my real estate agent? Not a million years. 2. Someone from his office made the call, and he really had no idea what I was talking about. In that case he has absolutely no control over the people in his office, and lacks the courage to take responsibility for the actions of his employees. Would I chose someone who has no idea what is going on in his own agency as my real estate agent? Not in a thousand years. 3. The guy is a jerk and lacks basic customer service skills. Would I chose someone who is a jerk and lacks basic customer skills as my real estate agent? Not in a hundred years. Overall, I definitely don't recommend De Raedt Team to take care of any of your real estate needs based how they handled this situation. You can tell a lot about the business based on the fact how does the business owner treat his potential customers.