Last night was my first time and it went very terrible. There was a girl that attended to me and…read moreshe stand 4" 7inch oval face bout 17 to 18inch hair (black) and a little bit of accent but that's well in speaking English. She was very unprofessional and didn't have the manners to listen to a costume, well I guess I won't be going back there and that does not stop anyone from going there and getting whatever they desire. I will say the receptionist was very professional and very caring.

Best service ever if they had an email or if you do have an email please give it to me and I would…read morelike to say thanks send an extra tip

Hands down the best spa in Pittsburgh!!! This is my treat your self place. Located on the third…read morefloor of the Fairmont Hotel in downtown Pittsburgh, this spa has beautiful floor to ceiling windows that let in natural light and views of the local architecture. I book the services online, usually a couples massage with my husband. Customer service calls a few days before the appointment and are very friendly and professional. I like to go early and get a run in before unwinding in the saunas. Then, a glass of champagne in the quiet room to continue relaxing before my massage. The massage therapist are great!!! With my treatment, I choose an aromatherapy designed to stimulate the chakras and they use warm weighted neck pillows to help soften the muscle tension in addition to light pressure techniques. Just went and already booked my next appointment. Looking forward to it!

This is one of my favorite day spas in the area. Conveniently located in the Fairmont Hotel in…read moreDowntown Pittsburgh, it's easy to locate. I *believe* they offer validated parking, but call to confirm. Anyways, my friend and I booked 50 minute Swedish massages on a Monday afternoon. Booking can be tricky so be sure to book early to ensure the day/time you want is available. From start to finish, our service was great! With the day spa, you have access to the gym amenities, a sauna, steam room, and the showers. There are lockers in the locker rooms to retrieve your robe/sandals and to lock up your personal belongings. Both the massage itself and the amenities were great. I'm always a fan when I book a treatment at this spa! I'll definitely be back!

I had a mixed experience here - as the shop was beautiful, the staff was pleasant, but the massage…read morefell short. My "deep tissue" massage was not very deep, not were any of my focus points worked on liked I asked for. And my main gripe, is that my massage therapist talked the entire time, and thats just not what I'm looking for.

Very friendly front host staff. Was knowledgeable of different service offered currently and coming…read morein the future. I booked a 60-minute deep tissue with Thomas. He was very warm and inviting from the moment I arrived. Before my appointment, he took the time to review my intake forms and knew areas of concern and what I was looking for with my massage. We discussed my frequent running and tight legs, and he designed a massage specifically targeting my areas of concern. I left not feeling bruised or sore like other deep tissue massages I've had in the past. The manipulation was firm, but also involving limb movement to get into the fascia more deeply. I could tell he had great knowledge of muscles and their connectivity. I will 110% be back.

Woman owned 5 sisters run!! We loved our services and…read moreenjoyed the woman who wirk there so much!

Found a HEADSPA in Pittsburgh, yes, Pittsburgh! What a gem. Staff is exceptional and…read moreaccomplished--the pods were a new touch for me and boy, I didn't know I needed it. Upon entry, we were treated enthusiastically and shown the small and intimate space. It was a treat for mom/daughter to experience the luxury of headspa, something I haven't experienced since visiting Japan. The changing area is quaint and use of a sauna is made available before our treatment to simply relax, enjoy each other's company, and chat about life--what a gift! We were offered hydration and a clean restroom was available for any biobreak. We were each guided to our respective station and slipped into a cocoon of warmth (pod)--the treatment begins! Honestly, I'd much prefer a heads to full body massage, but that is just me and the experience I make of this simple luxury. Upon conclusion of the pod treatment, we were placed into styling chairs for a quick blowout. Yes, I highly recommend. How did it compare to Japan? Well, all I can say is that Opulence is the BEST since my return to the U.S. and it's my easy go-to when in Pittsburgh. Definitely stays on my list!

I absolutely loved my appointment this morning with Paula Spochacz! Cut, color, and highlights…read moregave my hair (and me) a completely different look. Love. It. Highly recommended!

I went to PS salon today for the first time and I loved my time there. Booking is super easy and…read moreeveryone was super nice and enjoyable to talk too. I will be rebooking!

The overall ambiance at Hand and Stone in Downtown Pittsburgh is stellar. The staff is efficient,…read morewarm and welcoming, and Jeron, my massage therapist, is phenomenal (--and I say this having had many very good massage therapists across the US and abroad.) But, quite frankly, Jeron tops them all--highly educated in his field, he pays attention to clients' problem areas, such as a pulled, tense (and/or strained) muscle. I always leave feeling renewed. Ever grateful, Kathy Davis

Had the most relaxing facial ever. Left feeling like my…read moreface was glowing. I will definately have more facials

I went here for a pre-natal massage and had an overall wonderful experience. They sent me the…read morepaperwork in advance so when I arrived, I was checked in immediately. The front desk staff were so nice and kind. I barely waited anytime at all when my masseuse, Nicole, called me back. The massage was incredibly relaxing, I could have easily fallen asleep. The ambiance is what you would expect-low lights with relaxing music. I would definitely return for another massage or try one of their other offerings.

I have been getting massage here since earlier this year and have been very happy with the service…read moreand the membership - it's a great value! The front desk staff are always professional, the atmosphere is relaxing and the massages are great. I've gotten massage from quite a few of their therapists and have been happy with them all.

They where attentive on the area I was having pain. Walked feeling like a new person. The place was…read morerelaxing and clean and have very friendly service

Great job. These ladies nailed it…read more Gave me a great foot massage. Twice this past week and slept like a baby They are precious. And worth every penny

i booked a couple's massage for myself and a friend who was two weeks postpartum and we had a…read morewonderful experience. the vibe inside is so cute, quirky, and calm. the owner also has an adorable small white dog that hangs out by the front desk! the dog did bark occasionally during the session, which i could hear from the upstairs massage room. it didn't bother me much, but i thought it was worth mentioning for anyone with noise sensitivity or those who prefer total silence during a relaxing escape. we both chose the hot stone massage and it was absolutely magical and exactly what we needed. alison massaged my friend and alonzo massaged me, and they were both truly fantastic. next time i am back in town to visit, i will definitely be booking another service here! ‍

I only have good things to say. We arrived a little before our massage time. The owner is a very…read morenice woman, and she gives you chocolate when you leave. There is a little puppy but it's very very sweet and I loved it. I have some health issues so when I told Derek that I only like medium pressure, he listened. He really helped my muscle spasms in my neck and he was a wonderful masseuse. My husband had Linda and said she was very aggressive but it was a "hurts so good" kind of massage for him. The place smelled very nice and the music was perfect in the rooms. We will definitely go back next time we're in Pittsburgh.