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    Red Sun Moto

    4.0 (1 review)
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    6 years ago

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    Pacific Motorcycle - Call or email for an appointment

    Pacific Motorcycle

    (3 reviews)

    Matt was amazing in helping to pick up my bike and take to his shop for a overall inspection and…read morefuel filter repair as he was going to list my bike for me on consignment. He picked up the bike April 1, 2020. The repair was delayed due to a part shipment but was completed on April 20th. I was sick, so paid over the phone via his square up. I had originally done paperwork for this consignment in 2018, but ended up not taking the bike in as there was a delay in Matt picking up for me. So, I felt this was going to be a positive experience. Matt assured me he had lots of interest in Harley's as he had just sold one the prior week and would get mine on his updated website/Facebook soon. My periodic observation did not confirm his words. I was very ill and isolated at home for the next few months and wasn't able to stay on top of this process. To my knowledge, there's been no serious offers on my bike. 2011 XL883L HD with 400 original miles, so I wanted to discuss dropping the price. $5000 asking...no hanging tag on my bike in his shop. (seen through the window) I left a note on the door yesterday, 8-6-2020. The number to the business is disconnected, he is not answering me on his cell. As a combat veteran, I try to think outside the box and remain hopeful that this young man with over 20 years mechanical experience will do the right thing and face his customers as he is young and has many years of opportunity to experience. Matt, if you're reading this, I am happy to assist you in any way I can. If you need volunteers to help organize or answer phones a couple hours a day, I am feeling a bit better each day after several viruses and can assist with organizing volunteers from my home. I've found for me, ignoring issues never really helps solve opportunities to work or change current procedures. Monica Trujillo USAF- ANG, DOD 1996-2007

    My motorcycle broke down on me, while on the road trip. Even during Covid lockdown, Matt was able…read moreto come to the rescue and fix it within an hour. I was able to get back to Seattle. Great guy and great service!

    Harley-Davidson of Seattle

    Harley-Davidson of Seattle

    (1 review)

    I visited your store about 3 weeks ago with $800 to spend on a jacket. I found one I loved (a sort…read moreof greenish/black) that retailed for about $500. For that price, I decided to look at the boot selection, as well. My low star rating comes from the fact that your sales girl (I never got her name but she was wearing a Seahawks themed punk girl tutu as it was almost Halloween) and her very obvious attempt to prevent theft. At first it was comical but then it became rude and obnoxious as she followed me every step and stood there watching my every move. No, she was not there to assist me as I indicated several times that I was just browsing and walked away. But then when I dared attempt to look at another item, there she was, standing there, watching my every move! I simply cannot and refuse to shop that way as I will not give money to a store that thinks of me as a thief. I came in with my husband who, ironically got great treatment as he talked to the gentleman about his desire to trade in the last bike he purchased from your shop for an upgraded model. However, feeling as offended as I did, I kindly interrupted and asked my husband to leave with me. So, sure its only $800 and whatever a new motorcycle cost - it won't hurt you overall but if the sales girl in question is not trained to respect customers, my guess is that your losses won't stop there. On a side note, I am an older woman, I had no bags or purse on me that could have been stuffed with motorcycles and outerwear and I was wearing a fitted top and tights (again, nothing that would allow for the theft of a thumbtack much less a motorcycle jacket!). I welcome a reply but I will also make sure that when riding season returns and my husband is ready to make that upgrade, I will sway him to go elsewhere.

    Motoplex - neon

    Motoplex

    (140 reviews)

    Overall pretty good! Sale: got a CFmoto here and surprised…read morethey are the only dealer in the area. The close price was 3000 more than the price on tag, not super pleasant but acceptable especially during this motorcycle hot season in Seattle. Enjoy talking with Garret every time, he shared a lot of facts and views to motorcycle noob like me. Service: was scared by lots of horrible comments, and was a bit impatient to ask for status about my bike. Had some aftermarket stuffs want them to install for me, and thought my bike has some shifting problems. Turns out my bike works good and they are honest about it and did not charge me for that part. They also told me they verified it by several persons which sounds pretty reliable. Then they installed all what I want and brought the labor time down which is great. Extra scene: When ride to home after picked up, the shift bar attached to the foot pad loosen off when exiting the highway, was scared but managed to move my bike to the emergency lane at the sixth gear, and installed the tiny bar by myself using hand and kept riding. Would be good to have them check it throughout, but not their misses since I forgot to tight it back when rolled my bike to the shop.

    They sell a brand of electric scooters made by NIU…read more They sell them, but they do not service them. Why? Because the owner is too lazy to get NIU to come out and train their mechanics. As well as the staff all around is uninformed. Neither the staff in the Service dept. could tell me if they could work on an NIU scooter, nor could the salesman. Beyond that, if you have no clue if you can be of help to a customer, at least show a little empathy. The girl who works at the welcome desk is literally collecting a paycheck for doing nothing but looking at her phone. Zero help. Please disregard the mandatory 1 star rating. This is a zero rating.

    Red Sun Moto - motorcycledealers - Updated October 2026

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