I am a new client at Res Strand and Kristina is amazing. I have received so many compliments on my hair. I purchased a product that I later realized was damaged and Erika made it right quickly and professionally. I highly recommend this salon. read more

My hair turned out perfect for my wedding day!! Erika was amazing, we had great conversations and was very knowledgeable. Definitely recommend to anyone in need of bridal hair. read more

Red Strand Salon - Bridal trial - Hair Salons Near Me - Snohomish, Washington

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I put off writing this review for a while because, while I want to express my opinion, I didn't want to get anyone in trouble. I had a pretty horrible experience here, although the salon seemed clean and nice, and I'm hopeful that what really happened was just an instance of careless customer service. I made an appointment for a consultation with a stylist, wanting to talk about the best options for color treating my hair (which has been going gray since 19 and, at 36, is going uber gray). I met with the stylist to explain that I'd recently undergone IVF and a miscarriage and that the combination of the hormones from the treatment and the postpartum drop of my hormones was causing my hair to thin. I told her I wanted to color treat my hair but was concerned about damaging it further. She suggested an all-over color with a balayage, which I booked for later in the week. During the color treatment, the stylist said to me, "has anyone told you that you're losing an excessive amount of hair? I don't just mean a little. I mean an *excessive amount.*" She had completely forgotten what I'd told her, clearly. I sat there trying not to bawl my eyes out for the rest of the appointment. Then, to make matters worse, she had me do a "before" and "after" picture for her portfolio or their website. I'm not sure which. But before I got my hair color treated, the roots were very gray and bad because I didn't get them treated while I was pregnant. It felt like an exploitation of my loss, making me stand for that picture. I didn't know what to say to her to make it stop, so I just went along with it to hurry myself out of there as quickly as possible. I can't ever bear to go back. Losing a baby after 8 years of trying was one of the hardest things I've ever endured. And I'll never forget how this experience made me feel- like my loss was so insignificant to her she couldn't be bothered to remember it a few days later or make note of it. I would describe the customer service as careless. As someone who has worked since I was 15 in customer service, it's important to make notes if you can't rely on your memory of what your customers or clients tell you about their lives that may make a difference in the service you provide them. Red Strand didn't do that. Maybe they'd be good for you, which is why I couldn't give them just one star. But I could never go back after this. read more

I didn't get even close to what I came in asking for and then was told I could get a discounted rate to get it fixed. I wanted caramel and red highlights intermixed in with my brown hair. What I got was a hot mess that is going to take at least 2 color corrections before that's even a possibility. I was hoping for better customer service and am very disappointed. The salon owner didn't seem to really care and said it was a bad week, I understand that. But it's my hair that's completely messed up. I was hoping I had found a great local hair salon, but 100% would NEVER go back. read more

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My other stylist moved away from the area so I was in a scramble to find a new stylist. I found Staci 2 years ago. I love her, so much that my mom has started going to her! She always does what you ask for, and even suggests better ideas. She is so sweet, caring and friendly. I highly recommend her to anyone who is looking for a new stylist!! read more

Cheryl is amazing at what she does! I have extremely thick corse hair that is not easy to color or style, however Cheryl always gets it right! This place is a hidden gem. read more

Red Strand Salon - Hair cut by Cheryl - Hair Salons Near Me - Snohomish, Washington

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I have been going to The Red Strand (formerly Tom Walker's) for forever! Conveniently located in Snohomish, the salon is our hometown best. Wendy foils and cuts my hair regularly. She's never afraid to be adventurous and change it up at my request. In March 2013 the salon styled my daughter and her wedding parties hair. They did a fabulous job! read more

Red Strand Salon - Audrey felt like a princess the day of her big sister's wedding! Great job. People commented on her hair the entire night. - Hair Salons Near Me - Snohomish, Washington

This salon was very accommodating to a last minute wedding Bridal party that needed hair and makeup done for a Sunday wedding. The salon is not normally open on Sundays but after talking with the owner she made accommodations, 4 workers on hand, a small Sunday Fee but the salon was clean and private for the bridal party! Hot/Iced Coffee, Mimosas and pastries were waiting when we arrived. The cost for hair & makeup is very reasonable. Everything was great; the only suggestion would be to have the employees do refresher classes throughout the year to keep up with the current hair & makeup trends. read more

Wendy is amazing! She is magic and can fix anything! She is truly the best color stylist I have ever had and I won't see any one but her! Highly recommend and she is stuck with me for life! read more

Melanie has been doing my hair for a few months now! She is fresh out of the Gene Juarez Academy, so her prices are really affordable for a full foil since she is considered a 'junior' at this salon. Melanie did a corrective color on me, as my past stylist only did my crown & not the back of my head for 6 months thinking I wouldn't notice... It took 2 full foils to get all of my hair to be the correct color & she did amazing! She is very enjoyable to talk to while doing my hair & it's clear that she loves what she does! I've even referred my mom here, who is a really tough person to bargain any kind of 'change' with, especially when it comes to her precious blond locks. She loved her color afterwards too! I will find before & after pics of my corrective color & post them! :) read more

Julia is awesome! She has been cutting and coloring my hair since highschool, and she's willing to try everything, all my crazy requests. Everyone is nice at Tom Walker's. Erica is awesome too, she colors my moms hair and it looks awesome. read more

Amazing, amazing, amazing. Staci was absolutely everything I was looking for. I showed her some ideas that I had found and asked her to go in a direction that would look best on me. She did that and more. I love my ombre, I love my cut and I love the violety rose gold color she used for the ombre. i have already received tons of compliments. Thanks again Staci. read more

I went in for an all over color and baylayage with Melanie. She was great! Very patient since I never know exactly what I want and super friendly. I always have a hard time finding a good hairstylist & I can definitely say I have found my stylist. She takes her time and isn't rushing to get you out of her chair and makes sure to give you exactly what you want. Love her! read more

My teenage son has been going to Erika for years now. She is the only one he will allow to cut his hair! Friendly and kind, she listens to what he wants. Always looks great! Erika now owns the salon (Tom Walker is retiring) and has changed the name to Red Strand Salon, although its going by the old name also during transition. Better than ever! Worth a trip! Reasonable prices too. read more

I've gotten my hair done here several times with different girls and it has been great. Getting my wedding updo done here was a different story though. The stylists were very friendly and accommodating, however, my trial hair appointment and my final updo ending up looking completely different, which is most frustrating because I had to pay for the trial appointment. Having the stylist fix my hair after seeing it in the mirror took an extra hour, which I was ok with, but the bride scheduled after me had to wait all that extra time too. Still, the final look was not what I had paid the stylist for earlier. My wedding updo fell out in the car ride back from the salon and I chose to fix it with bobby pins and hair spray at home; I didn't want to spend my wedding day in an argument with the salon. My hair did receive a lot of compliments at my wedding and I didn't dislike it, but it wasn't what I planned, paid for, and had agreed on with my stylist. Please exercise caution if booking for your wedding day. read more