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    Red Robin

    3.2 (78 reviews)
    ModerateBurgers, Salad, Pizza
    Closed • 11:00 am - 10:00 pm

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    Tavern Double Burger
    Pearl L.

    My boyfriend and I usually frequent this location and the Federal Way Red Robin has been my family's go to, especially their old location. The service here is usually pretty good, the food here has always been on point, the drinks have definitely gone down (don't think it's the staff either, I think Red Robin's in general has watered down their freckled drinks as I noticed all locations taste the same and not as flavorful). I'm surprised I haven't left a review yet but I can say it is consistently a perfect five stars each time. My boyfriend and I came here on Christmas Eve and I needed to use my birthday burger reward quickly since it expires at the end of the month. We arrived close to opening and there were quite a bit of cars in the parking lot as well as tables inside filled with parties of all sizes. It was definitely busy but the employees were on it and were able to get everyone seated and our server, Erica was very sweet. She definitely seemed like she was overwhelmed and it looked like she was the only real server with a male employee helping deliver foods. We were able to get our order in a little bit after we got seated. I also asked Erica if I could get a birthday sundae without the song and she was happy to accommodate that. Plus someone else had a birthday so if I got to hear the song anyways which was nice as they changed it up since I last heard it as a child. My partner got the A.1. Steakhouse Burger and I got the Scorpion Burger. We found out that you can buy the fries seasoning that they have which is neat as online it says they don't offer it but I'll have to consider as it is a must have for their steak fries. It take some time for food to arrive but it was a busy start for them as they were busy since they opened. We asked for some pink and the cooks nailed it. The fries were great too and we were able to get a couple refills before we had to call it quits. The campfire and honey mustard poppyseed are my favorite sauces for the fries here. I love that each visit has been consistently good for the several years that I have been here from when I was a child to an adult.

    Tavern burger with bottomless fries
    Tara R.

    Haven't been to Red Robin in many years and was happy with my experience. Went mid afternoon on a Saturday and they were not very busy. Large parking lot a minute from I-5. Quick service and food delivery. Food was hot with good flavor. Server was attentive and present. Restaurant was clean with the same decor as most other Red Robin locations.

    Outside
    Nadine C.

    Late lunch with my high school classmates in Federal Way, Washington... I told a couple of my girlfriends that I would be visiting the Seattle area and they surprised me by bringing another classmate that I had lost contact with. Wow... it was an amazing experience! How we've all changed and grew up! We chose to meet at Red Robin because Aggie liked the burgers here and I had never been to a Red Robin. The taste, quality, and presentation of the food was pretty good! I ordered the Sautéed 'shroom Burger which came with French Fries... I didn't realize that the sides - like the fries or salads - had unlimited refills... shucks! Maybe I would have gotten a green salad instead of fries... I was asked what kind of dipping sauce I wanted with the fries... um... I usually just use ketchup! Should I try Ranch or Red's Secret Tavern (Thousand Island dressing). The friendly server gave me both! The burger (with some pink - as opposed to no pink) was moist and tasty with a slight smokey flavor! I enjoyed the Swiss cheese and garlicky mushrooms! Delicious! We were there between the lunch crowd and dinner madness, so we were able to chat for a while! Our server encouraged us to stay... how nice! She did apologize for messing up Wedell's order. He wanted a turkey burger and was given a veggie burger. It was corrected right away. Our server was also good in letting us have separate bills. However, the system was down so we couldn't enroll in the Loyalty Program. Overall, it was a great place with free parking and convenient restroom! It wasn't too noisy nor busy. It was clean and air-conditioned! The booth was wide enough for the four of us to feel comfortable! Thanks for the padded bench seats!

    Tracie E.

    Whose kids don't love Red Robin?! I grew up coming here for birthday parties and family dinners now I come with my son who absolutely LOVES Red Robin. We stopped here after visiting Wild Waves and our service was good, our waiter kept the fries coming and even gave us an extra plate for two of us to share a burger. Happily even provided us a root beer float to go on our way out since we got bottomless. Red Robin is a large chain restaurant so we set our expectations for service appropriately and as long as our waiter is attentive to our request it's always a good time with solid food. Note* Their pizza is worth trying if you're not in the mood for a burger!

    Red's Double
    Nathan E.

    I came here for a weekday lunch with my friend and by appearance, it didn't seem as though they were all that busy until I found out that there was literally one server. As such, the service was very slow and our food was sort of room temp by the time we got it (not the server's fault-a staffing issue for sure). Our server was very nice and was doing her absolute best and was tipped accordingly. Doesn't change the fact that it was objectively not the greatest Red Robin experience.

    I rate this place 1 star only because i had to pick one to leave a review. Recently went to this location, ordered chicken strips and fries, upon receiving my food there was a black hair in my food (i do not have black hair) i notified the server that there was hair in my food then i requested the manager. The AGM, JOSH, showed up to our table and offered to remake the food, which i didn't want to eat anymore as my appetite was ruined. He then gave me three royalty cards and asked for payment for my other item so i gave my card. After looking at the royalty cards they were expired. He claimed any location would accept them and i disagreed, he said he would call a few local location to confirm if they would accept them, while he was gone i called a different location and asked them if they would accept them and they said no. He came back to the table after about five minutes and said that he talked to three different locations and said they said that they would accept expired royalty cards, which isn't true since i called and asked myself. He would only offer to make me something else on the menu which i refused since my appetite was ruined. He would not comp the other food item. He kept looking at me when my husband was the one speaking to him. He was extremely rude and unprofessional. When we called him out on the expired royalty cards he chuckled a little bit and had zero remorse. Will not be returning back to this location. We called corporate and they were super friendly and understanding and helpful and reimbursed us for our trouble of this situation.

    Garlic Parmesan Broccoli
    Erika A.

    I love Red Robin, my kids love it, my parents love it. To us, Red Robin is American culture. We visit Red Robin often, it's a staple for us. Through the years things have changed. They used to only have the mudslide for desert and now they have cake options and donuts! I mean...it's a go-to "I'm hungry and want something good/decent". They are never a fail. If I posted all of my Red Robin pictures, it would easily exceed 30+. Every time I ask the kids where they want to eat "RED ROBIN MOM!" lol!! I always have great service at this location, they keep our fries coming and have no issue giving us all the sauces we ask for. I'm sure all of the staff know my son lol! He's so loud! And talkative and they just let him be him and I love it! Appreciate it so much. Our kids grab balloons every single time and the employees are always kind and helpful. I would say that the Mac and cheese was way better back in the day. It's super basic now but my kids love it and always order it with their kids meal. I ordered the garlic broccoli for the first time 2 weeks ago and it was way better than I expected. It's also bottomless! So way to go with that. I'm going to order it every time now that I've had it. This particular visit we ordered the chips with salsa and guac, a cheeseburger kids meal, the monster burger, a side of sweet potato fries, side of broccoli, and two cocktails. The worse thing were the cocktails. We are sure they had no liquor. And if they did, it was a splash. And I hate that. Alcohol is so strong that you can certainly taste a half oz in your drink. We tasted nothing and didn't finish the drink. Also won't buy drinks from here any longer. The kids meal was excellent. As always. Chips and dips were great! I will order that next time. On to the monster burger....Red Robin are burger experts!! They have so many amazing burger options but we have noticed through the years that the bun size has decreased making for a smaller burger. The monster burger was the size of their tavern burgers, just with two big patties. Though it was good, it wasn't what we were expecting when we read "Monster burger" and the description. I would suggest just getting the tavern burgers due to size and value. Some of the specialty burgers are the same size which makes it pointless to pay extra. All in all, we love Red Robin. This one in particular! But all of them and will continue to attend.

    Sean H.

    Great experience! I love Red Robin. My party and I came in on a Saturday afternoon. It was a really nice day so we requested to sit outside as we saw others had sat outside as well and the host was super friendly and accommodating. The interior looks really nice and modern. They even have a photo booth that I unfortunately didn't get to try lol. Our server, I think her name was Padmé, was excellent. Best customer service I've received from Red Robin. Very kind and helpful. Super patient when my friend's birthday reward wasn't working. Each time we requested something, she'd be super fast getting it for us even though she had lots of tables. She truly deserves a raise! Our food was spot on. No complaints whatsoever. One thing I'd call out in particular are the mozzarella sticks. Best mozzarella sticks I've had at any restaurant. Definitely coming back!

    Red's Double (from the Tavern-style burger menu). $9.99
    Joe H.

    If you have to go to Red Robin, I recommend getting their Tavern burgers. I now have tried the Red Double and Haystack Double and both were excellent. They are very reasonably priced as well. Prices seem to vary by location but they range from 9 to 13 dollars (as compared to 15 dollars and up for their regular burger menu items) and they come with bottomless fries. Portions aren't small at all. This particular location had very good service. Our server talked to my kids and we were very well treated. The biggest issue I have though is the cleanliness of the place. Our table was very sticky and the place overall did not look very well maintained. I guess I have to be a bit more understanding since this place is mainly to host families with little kids, but yeah just noting this. A server is assigned to you but if you prefer, they have a little mobile device that you can use to order food and pay. I think Red Robin has been using something like this for a while now. Again though, this device was pretty filthy and I washed my hands right after using it. So yeah! Go try the Tavern burgers if you haven't. I recommend the Haystack Double. It has a fried onion ring inside. Yummy.

    Bbq rib tip sandwhich and Sweet Potato Fries.  Bournemouth bbq with regular Steak Fries

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    2 months ago

    Excellent fast service which is what you expect from a burger joint. They serve the best vegan burgers.

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