Lexus is a great car with an excellent dependability rating. Therefore, their sales appear to be…read moredoing very good in the Little Rock area. However, the ability of their service department to service vehicles in a timely manner has not kept up with their sales volumes. So, if you purchase a vehicle at Parker Lexus, expect a very long waiting time to get your vehicle serviced.

Great dealership but horrible customer service and Sales Agent. Do not work with "Rachel Sullivan"…read more She is a horrible sales person. Asked her a question about a vehicle available she shut off the conversation. She doesn't like Black or Brown people. Her response was so pathetic and discriminating.

This is the place to bring your car so they break your key and act like nothing happenedread more

This by far had to be the smoothest and most professional car purchase I have ever made. David…read moreGober went above and beyond, taking care of my wife and myself, explaining every button and switch on my new Honda Pilot, never feeling rushed at any point. You really do feel very comfortable in purchasing a new automobile from Russell Honda. Bill in the financial end was great, everything was explained fully. I will buy my future cars from Russell Honda.

I really needed a car as mine had just died on me two days before. I was car searching and landed…read moreon these guys right off base. I told them what I was looking for my price range and that my credit wasn't greatest. Joe was a big help in setting up the numbers and allowing me to see the car myself and the owner also helped me out a bunch too with working with me on payments and getting the keys. 100% would recommend no shady business just some people helping people get cars.

Wonderful experience! These folks are great. They've got integrity and were very helpful to my wife…read moreand I. I plan to buy more vehicles from them in the future. They are honest, friendly, knowledgeable and helpful. Significant difference from the multiple places we shopped. Go see them. You won't regret it.

Parker Audi and their team saved me from about $6,000 in repairs due to their awesome associate,…read moreMichael Hughes, and his commendable persistence and communication with my warranty company. For context, after purchasing a used Audi from Carvana, I brought the vehicle to the Parker Audi facility to be inspected and fix a defect (cracked headlight, resulting in full headlamp replacement) undisclosed by Carvana. Although I was told upon the car's delivery the defect would be covered, neither Carvana nor the warranty company would take responsibility for the fix when I spoke to them, claiming it was a cosmetic concern. Long story short, following around a week of acquiring parts and discussion with the warranty company (on Michael's part), mechanics were able to finalize fixes, with all the repairs, including a new OEM headlamp, covered by my warranty company. Thank you so much Michael for going through all the trouble for a first-time customer, and thanks to the whole Parker Audi team for making my experience (as well as my ride) as smooth as possible!

this review is mostly about the service department. I had issues with their body shop and called…read morethe service manager. I told him my issue and he said he would find out about it and call me back. he never called back, wouldn't take my call and wouldn't return messages. see my review of Parker restoration for the hell they put me through

So let me tell you about this whole car-buying adventure... it started with me innocently "just…read morelooking." You know how that goes. I hopped on Edmunds, then slid over to the dealership website, and there it was... the Subaru Crosstrek. Blue. Not just any blue--that blue. The kind that makes you start rearranging your budget and your life decisions at the same time. Of course, I did what any reasonable person does--I went and had a little chat with ChatGPT, plugging in numbers like I suddenly had a finance degree. Credit score, trade-in, price... the whole works. Meanwhile, a salesman named Kevin texts me, asks what I want, gets my payoff, and says he'll get back to me the next day. Well... "the next day" gave me plenty of time to panic. After thinking it over (and probably overthinking it just a little), we convinced ourselves, "Yeah... we probably can't afford that Crosstrek." So I text Kevin and basically say, "Never mind, false alarm, ignore my dreams." ONE HOUR later... Kevin calls. This man comes back with numbers. Real numbers. Good numbers. "Wait a second... those are our numbers." And then he drops the kicker--it's for the SAME blue Crosstrek I had my heart set on. Y'all... we bought the car. For a better deal than we ever expected. And Kevin? That man didn't just sell a car--he showed up, followed through, and treated us like we mattered. In a world where you expect a sales pitch, he gave us honesty, patience, and somehow... our blue Crosstrek. Moral of the story: sometimes you say "never mind," and God (and Kevin) say, "oh no you don't."

The service department is great , but the dealership it's self is most likely the worst dealership…read morein America! For too many reasons too list, I have the extended warranty from here and bought my new outback here, the next closet dealership is OVER 4 hours away so I am stuck with using them.

I have never seen a car dealership that was so dishonest...My son bought a pickup from satterfield…read more, pay $6000 more than what it was worth, and got screwed so bad that it ruined his credit... He didn't drive that truck 2 months until the rear end went out. He turned to Satterfield for help and they pretty much told him to xXxX himself... After spending $19,000 on a truck worth no more than $13,000...he was out another $3000. He didn't get it out of the drive at the mechanic shop when the transmission goes out.... Another $5500. Drives it for 5 weeks then the motor blows... Well he could not afford another $6000 so he has to let the finance company come and get it.... If you have any doubt of what I'm saying, just speak to the mechanic (Brian Purdy) he knows exactly who I'm talking about... If you think about it tho..Car dealers like Satterfield and Landers explains why God created Hell.. He needed a place put them!!!

I had 0 issues when I bought my mustang from them. It was fast, easy, they didn't pressure us. Let…read moreus look around. Yeah I mean your going to pay high interest because they take pretty much any credit situation. But when you are in that situation then this is the place to go. I would definitely buy another vehicle from them.

I have made a few purchases at this dealership over the years and I must say they are by far one of…read morethe best "used" dealerships in Conway. I have never purchased a bad vehicle here, and despite the fact that their prices are a little higher than some of the other used dealerships around town it's worth it just for the fact that you get great service and a dependable vehicle in the long run. They also offer in house financing which I love. The salesmen here are not the average non feeling will say anything uncaring men and women that most other dealerships tend to have so that is also another good reason to choose Economy. I will be returning here to make my next purchase when I decide to purchase another used vehicle. Just wanted to write this review to let people know who are interested in a decent used dealership that this is one of the good ones out there.

1st class service, quick turnaround. Couldn't be happier with timing belt change along with oil and…read morediesel filter change.

Only shop that charges less labor than they actually worked!…read moreI went in for a list of service and tests: oil change, coolant pressure test, battery test for one all the way underneath my spare tire n change kit (Thx Audi). 3 major items, book has to be at least 3 hrs, how many would the dealer charge? My total bill barely 2 Benjamins, despite over 100 bucks of synthetic oil n filter. And, no battery change needed. A suspect transmission fluid pan n gasket, no leak after they cleaned a past mechanic's mess The opposite of cha ching. Professional service with money left in your pocket. Thanks so much, Good Folks!