Sold car to teenage college student. Add states, "no issues, passed multipoint mechanic…read moreinspection." Two separate mechanics have confirmed transmission issues with vehicle requiring minimum of $3600.00 in repairs. Student asked for repair or refund and was blocked "for threatening" business with calling in the attorney general when they played dumb. That's not a threat, that's due legal recourse. Buyer Beware!

From the owner: #BroughtonAutoDeals #BoughtItFromBroughtonread more

we. had. the. most. awesome visit at. steve landers on…read more colonel glenn rd. 6-10-19. and. we. are. so. pleased. with. such. outstanding performance. with. . terrify. staffs mr.bob cozott mr chris lawhon. mr jhon routh mr. pj crawford mrs. laura. mukkinex thank. you. all. for. such. kindness the. walton's

Steve Landers Toyota....... WHAT A JOKE!!!!!!!!! This…read moredealership sold us a vehicle that was not as advertised. After the paperwork was completed and this was brought to their attention they avoided the situation until I stated I was filing complaints with the Better Business Bureau and the Federal Trade Commission. They then stated they would order the necessary parts to add the missing features on the car. After 6 months of no updates they finally call and made an appointment to complete the installation. After 6 days I received my vehicle with a $200 after market radio from Walmart, which still did not add the features I was sold initially. Not to mention the numerous scratches and gouges in the dash due to terrible installation. I immediately spoke with the "manager" which apologized and stated that the original parts they ordered were not compatible so instead they installed the aftermarket unit. This was without a phone call or any type of communication to ask if that was a viable option. I asked that the original radio be reinstalled and we could figure out another option, such as compensation on the original price minutes the missing features. The "manager" asked that the vehicle be left with him and he would speak to his boss to figure out a remedy. 5/4/2022- the manager stated they was nothing they could do at this point. I have proceed with filing complaint with the BBB, FTC, and contacted a lawyer. All we asked is that they compensate for the false advertisement and make it right, which obviously they do not care about. Thank a lot Steve Landers Toyota for an insanely terrible customer service experience. Please do not be a fool and buy from this STEALERSHIP. I will be posting and sharing this experience with as many review sites I can find to help anyone in the future not have this experience.

We had a wonderful experience. We started with Alec, who listened to patiently me as I described…read morewhat I was looking for, he showed me a variety of options, and a variety of price points. All of this at 6:00 p.m. on a Thursday night! He followed up with me via text and phone, but definitely not in an annoying way. We returned on Saturday, with our choices narrower down to two options. Alec wasn't available, but Eli took over for him and did a great job! With his help we were able to finalize our selection and we were soon driving off the lot with minimal fuss. It was one of the best car shopping experiences I have had in 40 years.

3 hr Oil change. Thats all that needs to be said. Had an appointment, showed up to my appointment…read moreearly, didn't leave till 3 hrs later. Asked for an oil change and a tire balance. They didn't even do the tire balanced but I had already been there for so long I went somewhere else.