Great job. Great price. Very timely service. Understood everything. George was great. Very…read morehelpful. Highly recommend

These people are excellent, professional, and will take care of your computer like it's your child…read more I brought my heavy build and not only did they take care of the issue but they ultimately fixed my own mistakes with the fan and with some settings to help it run at top settings for no extra cost. They take real pride and care for their work. They wouldn't even accept a tip. Shout out to George. It's the only place I'm comfortable bringing my computer and I'd say whenever I have a issue which are far and few between they the best in the business. Saved me hundreds of dollars with such care. 10/10

The worst experience i ever had dealing with any business. The guy is rude, impersonal and so rigid…read morethat is unbelievable. He refused to accept a coupon that he himself posted on his door to the office. The paper does not say it has an expiration date, it does not say you have to present it the day you pick up your product and definitely does not specify of any restrictions or limitations on the coupon. Incredible. Never again !!!!!!!

Very knowledgeable and very efficient unfortunately, my computer cannot be saved, but he gave me a…read moregood price to rebuild it and I had him go ahead and do that

Would give them a negative 5 stars if possible. Total scam operation! First they tell me I need a…read moreVPN, which I sign up for ($400). Then, they call back a few weeks later to tell me my email is infected and need another $400 to fix. What good is the VPN if it can't do what it's designed to do? Told them to take a hike. Yesterday, they call and tell me my Apple security is not setup and instruct me to immediately go to Walmart and purchase (again $400) in ITunes cards which the fee will be refunded within 48 hours. Once again, told them to take a hike. They get access to your machine, infect it, then charge you for the repairs. Never had issues until they got involved (thought I was working with Microsoft). During their second attempt to scam me, the guy with remote access would not allow me to move my curser to kill the access. Luckily I have a touch screen machine and shut them down. NEVER ALLOW THESE PEOPLE ANY ACCESS TO YOUR EQUIPMENT!!!!!!!! Mike M/Houston, TX

I read the other comments about TEK PC...Yes, I admit, I thought it was a scam at first..But I have…read morebeen a customer since 2015. I have all my devices covered under their tech support. I have been nothing but pleased. My computer froze on Thanksgiving in 2016..I called them in a panic, I had to be up and running the next day. It was. I can't tell you how many times I have called them to fix things. I have recommended them to multiple friends who have had computer issues (my friends called them, not the other way around) with absolutely no problems. They have never failed to resolve my device issues. Yes, it costs money to subscribe for a year per computer, however, I have had much more costly local technicians, who keep my computer for days and I was not any more satisfied than I am with TEK PC..I can assure you, they would not have been available to get me up and running on Thanksgiving (or the many, many times I have needed help on the weekends Saturday and Sunday). I am well aware of scammers who call you and try to get money and do nothing...I have not experienced TEK PC to be one of those. As a matter of fact, I had the message pop up on my screen which scared me to death...I called TEK PC, they investigated it and determined it was from a scammer, made sure my device was clean and all was good. I call them anytime I have something suspicious happen...Happily, they check it out and assure me it is fine or take care of it if it is not. I have been completely satisfied with their service, and reliability. I will continue to use them for all my devices.

I'm a hoping that this gets published because I know Yelp throws out bad reviews but this has to be…read morereported. In fact I will be filing a complaint with the Better Business Bureau and we are seriously considering a lawsuit. A complaint has already been filed with Toshiba as well. We went to Zia at Reliance because Toshiba identified him as the authorized repair shop in our area. We needed the outer plastic case replaced on our daughter's laptop due to a crack. The laptop worked fine there were NO other issues. Not only did it take much longer than he originally quoted us & he did not replace a missing screw, it had some sort of glue or other substance dried all over the screen. Since he needed to order that and we needed to bring it to her at college we said we would bring it in over break. (Also one of the keys didn't work and the touchpad corner was coming up) After the next repair, it appeared to be fine, but he made some remark about hoping I had backed up the hard drive because he thought it was going. Turns out the hard drive has been fine, but the fan is going and making noise (there was nothing wrong with it before) Out daughter took it back to school and 2 days later in class it stopped working. The res-net at school looked at it and determined it was the monitor that he just replaced. If you plug it into another monitor you can use it. Not useful when you don't have another monitor and need it in class! Every time we took this computer to Zia at Reliance it came home with problems it never had. The receipt for the new screen does not have the computer serial number and model listed. I believe he knowingly used a bad screen. I believe he damaged the fan. I should have gone with my instinct to run when I first walked into his messy closet like store in the 1st place, but I was putting faith into the fact that Toshiba said he was authorized. I do not know how they determine that, I now highly question what that actually means. Now we are left with a laptop that we spent $335+ to repair that is basically a paperweight. Toshiba won't stand behind it and their repair shop. I will not walk into or ever send anyone to this shop, ever!!! Stay away if you value your electronics and go elsewhere. Also, don't ever buy a Toshiba, they are also useless.

Do not use this vendor…read more I took in two laptops for a $35 diagnostic. He promised to evaluate each computer and provide me with a repair quote. Instead, I get a call that he "fixed" one computer and that I owed him $125. That computer was not only not fixed but he said that he did not know how long nor how much to repair the keyboard. I paid him and took my computers and left immediately. I was so afraid that I would not get my two top end laptops back from him if I did not. Please stay away.

Great response time. Very helpful and knowledgeable. I highly recommend Tom for any future…read moretech/network projects.

The gentleman came and had the patience of a saint! He helped me reconnect my google doorbell &…read moregarage videos. He also helped me with my printer!!

Yelp: Please ask Andrew to provide you with receipts Totalling $1k that he spent on my project…read more Spoiler: He can't, bc he didn't. So, Andrew apparently contacted Yelp to take down my review. I am already preparing legal action against Andrew. So, Now he's contacted Yelp to threaten me. I'm not taking it down. Notice he does not deny Stealing $1k from me. Notice that he did not provide any emails, text msgs or receipts. He did Zero work, provided Zero equipment, he did Nothing. He took advantage of a Disabled person with MS and Stole my $1k.

This guy is amazing! Friendly, communicative, speedy and efficient service. My laptop suddenly…read morestarted making really loud and strange noises anytime I tried to use it and I couldn't for the life of me figure out why. At first I thought that maybe it was some kind of malware after letting my kid use it for his games. Within an hour of inspecting my laptop Andrew was not only able to find the cause (not malware after all), fix the issue so it's whisper quiet again, but somehow make my laptop run even smoother and better than before. 10/10 I am definitely using him again in the future!