Expert and quick - 15 minutes to restore printer settings remotely on Windows desktop after a…read moredriver update knocked the printer offline for weeks. Worked around two glitches to establish remote web control and drill down to the faulty setting. For 15 years we have relied on CyberKnight for upgrades, troubleshooting, repair, configuration. CK treats our single family needs as if we were an enterprise.

Very kind and professional, second time coming. I needed my laptop keyboard replaced and after…read morebuying the part they installed it literally same day about 4 hours later, which is super convenient considering it's a holiday week. Costed me ~$110 in labor to install it which isn't bad because I would have broken it myself if I tried.

Would give 6 stars if I could. The guys here know what they're doing and will find a solution for…read moreyou no matter what. They charge reasonable prices and are incredibly flexible to work out issues if they arise. I brought in a self-built pc with an intermittent issue regarding it powering on, and they took the challenge and worked nonstop to take it apart and test each individual component until they found the culprit. They even cleaned everything when they put it back together. They're passionate about their work and do what it takes to get the job done without breaking the bank. They're honest with you, friendly, communicative, and trustworthy. There's nowhere better you could go. There's no doubt I'll be coming back here in the future. Give these guys a visit, they'll definitely make you happy!

Great job. Great price. Very timely service. Understood everything. George was great. Very…read morehelpful. Highly recommend

I have been using Dan and PC Rescue for about 10 years. I recommend him to everyone. Dan is…read moreprofessional, knowledgeable and honest. He has always been straight-forward with me and has never disappointed. He actually exceeded my expectations more than once. He is concerned about his clients' needs and works diligently to see that they are satisfied. His prices are reasonable and service is completed in a timely manner. Anyone experiencing problems with their technological devices could not receive better service anywhere than PC Rescue.

As the representative of a home that has used this service and Dan for 4 years, I stand behind this…read moreman being a professional, patient, respectful, and consistently courteous. I had made the MISTAKE of using Best Buy's Geek Squad and as they nearly broke my computer (they went to look at it, broke a processor by removing 1 end 'accidentally' and then the other end popped off & the college kid didn't know how to put it back, rather than nearly allowing them to send it to Kentucky, I went to Dan). I have referred him to family, to friends, and he was recommended to me from my best friend's brother. I always yell at people who make the mistake of going to Geek Squad to go independent, but this is the man they need to seek. He's respectful, well-priced, not out to gauge, honest, and a genuine good human being (how often can anyone say that anymore). He has helped with trojan issues, viruses, my PC working slowly, and a myriad of issues. I fully endorse and stand behind PC Rescue and their services because this man consistently provides stellar results.

I was able to get my laptop's network adapter working again before Bruce called up. But further…read morehelped me diagnose another possible cause of the issue which could be my very outdated 2004 version of Windows 10 which I wasn't even aware and got me to install 20H2 free. He also gave me another tip if my adapter will mess up again. Bruce was very helpful and responsive that I don't mind working with them with potential computer issues in the future.

Took 3 weeks to fix my laptop and now my keyboard is flexing. My model is rigid and not supposed to…read moredo that. Next time I will fix my own computer as I do have years of experience in that going back to 1999. I just figured I would give it to someone who does it for a living so that I could focus on other things. Silly me!

Great work! Nasser is a nice guy as well. I will definitely go here again if I need work on my…read morecomputer! Reasonable prices as well.

I have been coming here for years. You cannot go wrong here. Mr. Nasser is very personable and…read moreknows his business. All PCs I have bought throughout the years are excellent. JC

I don't want to spread the word about these guys, because I want them all to myself! But the…read moreservice is excellent, and people should know. The owner is very accommodating, knowledgeable, and most importantly, VERY patient. I am someone who is very hard on his machines ( so far, this year, I dropped my laptop once, and my external disc twice). Which reminds me, in the years I have been using IR, he has sold me two excellent, reliable computers. The best has been my current one, which, thanks to a little loving kindness from him, survived the above-mentioned drop and is none the worse for wear. In short, he chooses excellent hardware, knows Mac (and I assume PC) inside and out (literally!), and has excellent software skills. What I appreciate most is that when he sells you a machine, that is the beginning of the relationship, rather than the end. He has offered me constant and effective technical support over the years, thanks to an app he introduced me to called "Team Viewer." Highly recommend doing business with I & R Computer Repair!

John Holloway is great at what he does. Friendly, patient, professional, personable…read more Friends or even a few customer service representatives we contacted about computer and printer problems would guide us in fixing things without teaching us anything. Or sometimes these dial-an-expert types would have me perform a quick fix and, in the process, change other settings leaving us with new, confusing problems. One problem Epson customer service didn't help me with concerned my printer that I bought because it was wireless. Except after a year it still didn't print wirelessly. Not only did John fix that but he set up 2 choices in the computer software so that I can print with the Epson connected to my laptop when wifi is out. Also, he understands what would be helpful for us to know and what we don't need to know. Just like I don't need to know everything about how my car works in order to use my car efficiently. We hired him to work with us for an hour, even though there are lots of things we know he could have taught us that day. After an hour, we were at overload, and just wanted to practice the things he showed us. But we will certainly hire him again to show us how to use our iPhones, the TV remote, how to use Netflix etc. He left us a folder with pages of definitions of "techy" words. He is knowledgeable about the PCs (Dell) my husband uses, and Apple products like my MacBook Air laptop. It's great feeling that we can still be in touch with all the young people in our family, even in spite of shelter-in-place, and also that we can access all the great entertainment available online. That's what John did for us.

Avoid. They require a non refundable $75.00 deposit. Even if the computer is beyond repair, they…read morekeep your deposit.

I attempted to replace my MacBook Pro battery with some success, but messed up the connector to the…read moreribbon cable, so it was not charging. A comparable replacement MacBook is about $4500 today so a repair is a good option. I brought it to Paul and he fixed it in less than 15 minutes, and charged me $45. I definitely recommend him, for both his expertise, and the entire customer experience. What was also noteworthy to me was that while in his shop, another customer came in and interrupted my session with Paul, while he was making the repair and finishing up. The gentleman appeared to be challenged. Paul was kind and gracious throughout the experience. I would recommend Paul to anyone who has computer or iPhone issues that need addressing. Good values. Exceptional knowledge and expertise. Thank you Paul.

This is a very rare electronics repair company, I have a Marshall Bluetooth speaker that was static…read moreand disconnecting from Bluetooth. Paul gave me a guestament since he didn't know until he opened it up. His price was much less than what he said, so I feel he's very honest and not out to rip you off. One more thing, when I picked up my speaker he told me he was a marine and that he was repairing radio equipment and that's how he started his career. my oldest son was also in the marines and i think that's another reason to deal with him and all veterans that served our country...Rich Jankowski