They answered the phone before arrival. Welcomed me in warmly at 6:30pm when they close at 7:30pm. I requested a refill overlay. The receptionist started my nails and did good. The nail technic took over when refilling the acrylic and below you visibly see where the old and new acrylic start. Nice lady with positive energy however execution was not ideal. She did a good attempt at my requested nails. Good service but if you're hypercritical about shape, design on full set maybe this is not the place. I do recommend otherwise. Clean salon. read more

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I love lily! She is the best! This shop has such a relaxing environment and such great staff. The prices are beyond amazing? They do the best work around! read more

I walked in on a Friday morning and was easily able to request a pedicure and polish. The nail technician was not very talkative. She came out after the manager directed me to wash my hands then choose any chair I desired. I chose a chair and the technician chose a different chair which was fine. I then sat and realized she never turned on the massage chair either... missed opportunity to add to what should be relaxing. I chose the citrus pedicure which was $41. This is a great choice! You get a great massage, all up to nearly your knees. There is orange massaged directly into your feet and legs, there is a menthol hot towel wrap that is divine. You will love. I chose my polish, the tech painted then walked away once down and just left me to dry with no further instruction. I sat for 10-15 minutes then out on my sneakers and went up front to pay. The tech miraculously reappeared and checked me out. It was a serene experience but honestly it should be on a Friday morning when everyone else is at work. The service is great... the friendliness factor could be amplified. Will I return- maybe. read more

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I went here for the first time ever, and it will Be my last for sure. The lady is so rude,I asked if it was normal for them to look like this under and she just said it was because I got them short. The lady doesn't even speak to you she's just on her headset or headphones. There are many other nail salons around but this one is NOT it! read more

Red Oak Nails & Spa - Under the nail looks horrible and horrible service. - Nail Salons Near Me - Red Oak, Texas

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I've been there about eight times about four of those times were good. Today was not. the nail tech left mynails unfinished did not clean up the edges did not give me cuticle oil left my hands dry and crusty with specks of polish on my skin, some of the nails are too thick with dip. read more

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Always great service and I've been going for years. Professional and timely. I love the way my nails look and they last forever!

I was serviced by a lady named Tina, and she was very unfriendly, short, and rude. She spent most of the service talking on her headset phone in her native language, and ignoring me. I had some things I wanted to say to her, but she just said OK, and kept talking on the phone. My nails were supposed to be coffin shaped but they ended up looking like short fat squares. I am not proud to show my nails and I will probably get them redone somewhere else. I paid $45 for the inconvenience and this was only a fill. Yes, overpriced. read more

I have never been more humiliated as a customer, from the start. I walked in 35 minutes before closing, which I would not have been surprised if I had been turned away, but my business was accepted. Not before a loud argument across the entire store in another language took place debating whether or not payment could be accepted, as the front desk left work early. I told them I did not have cash. And the service still proceeded. After sitting in a chair for nearly ten minutes with no water, I was brought a mask by an unmasked employee and was told everyone has to wear it. The entire time I felt like I was being talked about. The nails were sloppy. I was told I had calluses time and time again, showing me the evidence again in front of the entire store. At the end, I was asked verbally, in front of the store if I would like to leave a tip. Even without all of this, I am less than thrilled by the outcome of the nails. They are unshaped and look like they have been clipped on the corner with residue from the dip all over my hands. The card was unable to be run. And a picture was taken. I will not be returning. Update: the manager offered to redo the service which I declined. He agreed to only charge for the pedi and assured me the picture of my card would be deleted. Then promptly hung up on me. read more

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Definitely not a good job! Looks like my 5 yo niece played nail salon with me today. I definitely do not want to use this same nail tech or either find a new place.. I had to ask for her to add additional police over two of my toes. read more

Red Oak Nails & Spa - Horrible - Nail Salons Near Me - Red Oak, Texas

I usually go in without an appt and take whoever is given to me. The service is usually adequate. Everyone is very nice. This time I made an appt and asked for techs that would do an exceptionally good job because I have somewhere important to go to this weekend. I'm pretty sure they did a passive aggressive move and gave me the worst employees. I always tip 20% of the total service bill. I am always nice and have a good time with the staff. This was the worst manicure/pedicure ever. I will never go back to this place. Way to lose a customer. read more

They took us right away as walk ins, and I thought they did a good job, but after 10 days all my dip powder has flown off- like she forgot to seal it to my finger nails or something . I'd go back to have them redo, but I'm 6 states away now . read more

Nail tech Eric is horrible. Very rude doesn't provide good customer service at all. Would never be coming back here gets an attitude when you tell him you don't like something on your hands that you are paying for. My entire service he pulled and yanked my hands. As I examined my nails rushed me to put them under the gel lamp. Told him one of my nails had a bubble stated "let me do this". Overall horrible experience at this nail salon would rate this shop Zero stars. Over priced for this horrible service I received. Save your time and money DO NOT!!! waste your money nor time coming to this horrible place. read more

Didn't make it past the" guard " at the door. This place is still stuck in 2020. They are all wearing masks and if you are not wearing one, they won't let you in. I did a 180 and went to Wynn Nails just a bit west of this place and they never disappoint. read more

I decided to check this nail salon out since I've been having a hard time finding one that I really like, SO pleased! Has a great atmosphere, all the employees were super polite and helpful. The woman who did my nails was very kind and gentle. I came to get a fill, trim, and new polish and it all was $30. Maybe a little bit pricer than other places but I'm totally down to spend a little extra if I get great service. Highly recommend :) read more

Red Oak Nails & Spa - Got a fill and trim with some new polish * A total of $30 * Absolutely love them :) - Nail Salons Near Me - Red Oak, Texas

Kim did it again! Such amazing work just like the picture I asked for. I love them they are so perfect. She does such a good job read more

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Great service. The nice gentleman was able to do a great job on my messy nail that I got done somewhere else. I was so pleased with the results. I wish my got the gentleman's name -:( I'm definitely going back read more

Rude. I've been there more to many times and wished I never went and spent my hard working money on this business. Every time I go someone is has an attitude or is insulting. Never again. read more

I've been coming to this nail salon since 2017 and I love the team that there. They offer such a relaxing experience for their customers. My mother has been in a wheelchair for 2 years and everyone there are so helpful making sure that she is comfortable and well cared for while she's there I appreciate that. They also do a great job scheduling and ensuring that you get the nail tech that you request. I specifically love Mirella! Her attention to detail, and skill are amazing. She does great work, take a look at the pic. Also they offer coupon cards after 10 visits you'll get money off your next service. read more

Red Oak Nails & Spa - Acrylic overlay and gel polish. - Nail Salons Near Me - Red Oak, Texas

Was greeted when I walked in. This was the reason I never got my nails done when we first moved here over a year ago because I waited at the front for several minutes and was never greeted in an empty store. The lady I spoke to was nice and explained everything I asked her about the dipping powder. I had a lady named Kim to do my nails. She was very nice and gentle and my nails came out very pretty. The pictures show color #15 and it is 3 weeks old. I have an appointment to go back next week and also having a pedicure done. Hopefully, it will be the same. I will update review if anything needs to be added. I also heard the names Lisa and Jolene asked for several times I was there. Jolene was off and Lisa had an appointment she was doing in the chair in front of mine. read more

I've been here more times than I can count for the past 2 years and I have enjoyed my service here. Very friendly staff, quick and quality outcomes on my nails. More recently I have booked frequently with Jolene for nails/pedi. This salon has definitely been my go-to! read more

Valentine's Day nails by Tina. She was sweet fast and did exactly what I wanted. Definitely booking again. read more

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The cashier or manager is a straight asshole. But the ladies who actual work are nice. If he wasn't in front I would probably be back but condescending is not my forte read more

Lisa did a great job! I was going down the street to Wynn Nails but every time I went the work didnt seem as great. I tried this place and loved the quality so much more! read more

Red Oak Nails & Spa - Nail Salons Near Me - Red Oak, Texas

I've been going to this place for a few months now. I was trying to give it plenty of time before I review. First off, I always request Kim for my nails now. She does a wonderful job, doesn't ever rush, and is very particular about how she does your nails. Kevin is second runner up. Lol. Pedicures I usually get Trish, but she recently quit. So, I've tried two other people- Jodi is good and takes her time, Judy is not great and rushed through both times. There's a girl name Ivy that seems to always be requested by other people when I go in. So I may try her next time. The pricing is decent for this area, but just like anywhere, the more things you request (like stiletto shape, accents, etc) the higher the price. read more

Red Oak Nails & Spa - Kim!!! - Nail Salons Near Me - Red Oak, Texas

Tried time after time to give them a chance because I like 1 of the jobs the nail tech does, but the customer service is trashhhhh. Be prepared to be waiting even with an appointment. Lack of accuracy when making appts with the main man that works up front. He is unprofessional and inappropriate!!! Be ware! An alternative is blue angels nails. read more

I love them all here. I don't really get too crazy with my nails or anything but they've done a great job every time. Pedicures are always great too. read more

Red Oak Nails & Spa - My wedding toes - Nail Salons Near Me - Red Oak, Texas

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I've been going here for two years now, i'm extremely picky when it comes to my nails, considering i get 'extreme' type nails. Kevin is my go to guy, i cannot go to another nail salon that matches up to him. I live in farmers branch area and I drive to red oak just to get my nails done. As soon as you walk in they greet you, ask if you want a drink, help pick your nail colors, seat you, and give you a pillow to get comfortable. Always pleased and never have had a bad set. Even my husband enjoys coming here for free wine and conversations with Kevin! read more

Red Oak Nails & Spa - duckfeet solar pink and white - Nail Salons Near Me - Red Oak, Texas

I came here yesterday for the first time at 6pm and was very disappointed in the customer service. I came in and there was 4 girls behind the front desk clearly not working. One girl asked me what I needed done so I told her I needed a mani and pedi.. then she said "sorry I'm closed".. why would she even ask me what I needed?? The door says they are open until 7:30 so I was very disappointed that she told me they were closed.. needless to say I took my business to Wyn Nails down the road and they took great care of me. read more

I'm about the last guy who has any business reviewing a nail spa. Somebody asked me once if I'd ever get a pedicure. I said "Hell no." Then I was asked "What if you wanted to wear sandals?" Seriously? Me? In sandals? That's a laugh. In my book, only dude who gets to wear sandals is Jesus, and that's only because they didn't have Lucchese's back then. In any event, my nutty little 92 year old aunt, who I have to look after, needed her toenails trimmed. Well folks, I wasn't about to do that, so I brought her here since I'd noticed it had recently opened up. I took her in, told them "Give her whatever she wants" and hauled ass for an hour. She wasn't too happy with being left there with a bunch of strangers, but there was no way I was hanging around. When I returned, she was as happy as a pig in slop. They'd given her a manicure and a pedicure, I think some booze while she was getting worked on and maybe a snack too. Her fingernails looked pretty good, and so did her toenails...well, at least as good as they could look on the end of a 92 year old leg. She went on and on about how well they treated her. I have probably created a little red-toed monster. Everybody in there was really nice, and they knew how to treat a squeamish, picky little old lady, which you have to figure is the "acid test" of customer service. The place was super clean and very nicely appointed. The whole kit 'n caboodle cost me slightly less that $100, which didn't sound too bad to me...I can tell you, I'd want a lot more than that to have to go messin' with somebody else's feet. I guess I'd give this place an unmanicured thumbs up. read more

They do a really good job with nails but the customer service is out of this world!!! this is the second time that I've been there and both times the nail tech were really rude!!! I asked her to fix my other heart and she quickly huffed and puffed and got an attitude! Well there goes your tip! no greeting. read more

I have been coming here for the last 3-4 years. Today I called to make a appointment at 11am. He said that I could come at 12noon. I show up at appointment time to wait an additional 45mins to never be served. All i wanted was a pedi. The clerk turns away people that walk in so you have to make an appointment. The guy clerk at the front is not doing his job like he should. He busy running his mouth or doing other things other than running the front of the salon. You hear alot of techs screaming his name looking for him because he never where he is suppose to be. I am very disappointed in the lack of service i received. Well looks like I need to shop around new nail salons :( read more

very racist they rushed me and my friend out the time we had went and the second time the manager kept asking me did i have enough to pay for my nails read more

I've been to this salon many times but this is the first time that Ive had a bad experience. As you can see, my first set was thick, messy, and uneven. To note, this was dip powder. I returned and said I did not like my nails. They were very nice about wanting to fix them. Luckily, I had no where to go immediately after because I was already there for over an hour and a half. Again, very nice and apologetic about my nails. They did fix the thickness problem as you can see in the pictures. However I am still not satisfied with my nails. Some are still uneven and they are shorter than I wanted because they had to redo the whole thing. I am not one to bash on someone or a place, or really speak up if they have messed up, but this was a terrible experience that I do not want to endure again. read more

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I've been going to Red Oak Nails for a few months and always have a nice experience. Jay the manager is always very friendly. I love the dip nails and Ella, Lina and Jolene are my favorite techs. read more

Red Oak Nails & Spa - Nail Salons Near Me - Red Oak, Texas

First time here! I can honestly say the best service I've received in Red Oak of all nail salons. I was welcomed and greeted by Michael. He is genuinely friendly and cares for all the customers that walk in with or without an appointment. My beautiful nails were done by Kevin. I asked for Kevin after reading many highly favored reviews for him. I called last minute and requested him. Michael got me in same day. There were 2 ladies ahead of me for Kevin and I patiently waited. It was well worth the wait! Why drive to North Dallas, when you can get the same kind of service here in town. Kevin your da ! read more

This place was horrible.. My normal nail tech was on vacation at the same time I was about to leave for my vacation, so I didn't have a choice but to go somewhere else. They did a terrible job on my nails overall. The shape, uneven length, the gel polish was thick and lumpy and uneven. I was so disappointed. I'll never stray from my normal nail shop again! read more

First time guest, welcoming was great, service was great, you may ask why if everything was great, why the 1 star rating, I went in for a mani and pedi, I was told about a combo of $65 for mani and pedi, I asked multiple times if it was for mani and pedi and the answer was yes, I asked once again about the mani the tech to the left of my tech helped my tech translating, which provided the wrong information to begin with, responded we talk later about the mani, I should've directed myself to the manager instead of dealing with the techs, I ended up paying $100 for mani and pedi which was not the price I was given since the beginning, beautiful place, great place, awesome customer service, but I'll take my business somewhere else where I'll be given proper prices. read more

Best place in Red Oak. Prices are competitive & the place is gorgeous inside. I'm super picky but Kevin does my nails impeccably ever time. Consistent good service. read more

Very unprofessional & unorganized..You tell them what you want and they just look at you like you're crazy. I had picked a color from the samples she gave me and they ended not having the color, why display it if you don't have it. That was a disappointment. I wouldn't recommend this nail salon to anyone. read more

This was my first time at the salon. I was greeted as soon as I walked in the door. Kim on Mani, Pam on Pedi -- best tag team ever. I made a follow up appt while sitting in the chair. read more