I've been to three Happy + Hale locations and while the menu is the same at all of them, the Ninth…read moreSt location consistently makes the best bowls! Employees seem genuinely happy to interact with you and in many instances, have made awesome suggestions for modifications if an ingredient happens to be out of stock. If the weather is nice, I love eating on the patio to get in a little sunshine and a little people watching. Their rewards program is pretty great--I don't feel that it takes an obnoxiously long time to earn rewards. The app is also super convenient in that you can order ahead and offers curbside pickup (clutch when swinging by during peak times as Ninth St parking can get a little dicey).

Pretty good with a shoutout to one of the girls working on the line. When my friend asked if it was…read moretoo late to add the crunchies after she had paid and brought the bowl to a table, the girl took a small container and put some seeds and tortilla chips for her. I also like that they have basmati rice and as bases. Hot honey chicken is good, regular grilled is fine, and don't get the tofu. I think they need to work on what seasoning and prep method to use for the tofu.

This is a great Playa Bowls location! I love stopping in after my classes at Ninth Street Dance. Be…read moresure to download the app so you can get points that lead to rewards like free smoothies! The staff is friendly and the music is great. I wish they had more seating, but it's a small spot. I tried the Tidal Waves smoothie yesterday and it was beautiful and delicious. I like how they're adding protein to more menu items.

Playa Bowl is located on 9th street and has a very beachy/colorful vibe when you walk in. There are…read moreso many different options to choose from and because my sister and I are indecisive, we decided to get the mixed bowl where you can choose 2 different bases. We ordered the following: Acai and Coconut base w/ Pura Vida topping (granola, blueberry, strawberry, and honey) Pitaya and Coconut base w/ (I forgot the name of the topping but it had banana, mango, granola, blueberry, and coconut flakes) Both bowls were very refreshing and I appreciate how they stuff the bowl to the brim with the base and toppings. My personal favorite was the coconut but honestly, everything was delicious. I also love how they sprinkle some granola on the bottom of the bowl and it maintains its crunchy texture even if it sits under the base for a while. Playa Bowls are definitely not cheap but if you sign up for their membership (just via phone number), you can collect points and/or receive discounts. Aside from the delicious treats, the staff members were friendly and were very quick!

The smoothies are great and giant! We got the acai one and the mango pineapple one and they were…read moreboth excellent. The mango pineapple one mostly just tasted like pineapple though. Sweet but not overly so. Nice and thick. Flavorful. The staff, on the other hand, were very rude. As if I was bothering them just by being there and ordering. I told her what I wanted and she just walked away. I guess we were done??

Ordered online at the S.Miami Blvd., Durham, NC location for the first time and will not be…read morereturning. Received two BBQ pork sliders with burnt buns. Only gave an additional star because bowl was great and order was ready.

Amazing options and great smoothies. Never cared for the staff as they don't seem like they care. I…read morewill say it's been months since I've gone because yall only have one location unfortunately and it's pretty far from me.

Huge let down! I came in to grab a smoothie and the worker forgot my order. Then they left on…read morebreak. Last time coming here! There are other places I can go to get a smoothie in Durham. Very frustrating!

This locations is always busy. Although it's a busy location the staff is friendly and always…read morewilling to help when needed. I love the hot bar and how I can use my prime membership to save on groceries.

I've shopped at this Whole Foods for years, but my recent experience completely changed how I view…read morethis location. Be extremely careful parking here. The towing situation in this lot feels predatory, and Whole Foods appears to have little to no control over it. I parked with the full intention of shopping, briefly stepped away with my dog, and returned within about 35-40 minutes--only to find my car had been towed. Staff couldn't even tell me where my vehicle was, and the on-site security was no help and seemed unaware of what was going on. Because Whole Foods doesn't allow dogs inside, I had no choice but to remain outside while trying to figure out what happened. I was left stranded, with my wallet inside my car, and had to pay for an Uber and $230 in towing fees--meaning I had to prioritize retrieving my car instead of buying groceries. What's most frustrating is that Whole Foods positions itself as a premium, customer-focused store, yet the parking situation does not reflect that at all. There is a clear lack of coordination between the store, security, and whoever is enforcing towing in the lot. This experience was stressful, avoidable, and completely unacceptable. It felt less like customer support and more like a system that allows predatory practices to happen right outside the store. Please be mindful where you park; be sure to travel with soenone! I would never want someone else to go through this--especially someone alone in that situation.

I have been enjoying the fresh, tasty, large portions at Mad Hatter Cafe for more than a decade -…read moreCan't think of another place I like as much as this one - it is rare to get such fresh ingredients in such good portions with such attention paid to taste - Thank you Mad Hatter and all your wonderful staff (including your bakers who who are artists!)

Mad Hatter Café carries a European-style café atmosphere when I walked in. You are greeted to a…read morebright space where you can sit, study, work, or meet. Tables have QR code menus for you to order online. No need to wait in line. A display case shows you what bakery items are available. Their grits bowl was excellent. The croissant I ordered was on the harder side. I hope these items are baked fresh daily. Perhaps I came too late (12h00 on a Sunday). The place gets busy at lunchtime (and on weekends) so I expected parking challenges and a line at the counter. I appreciate the online ordering option that lets me skip the line. My group chose the community table. It was enough to seat all of us. We had a great time and would gladly be back. I'll probably consider this spot after a long volunteer shift at Duke Gardens.

I ate there months ago, and forgot to review it, but here it is!…read moreNow all my good memories with Panera revolved around those tasty flatbread sandwiches, but they weren't available. So I just got this sandwich, unfortunately I forgot about the name but it was pretty good. Only downside is that it the bread was so crispy and good that it was kinda hard to eat and taste the rest of the sandwich. Everything else was good, service, ambiance, all of that.

From the owner: Panera Bread Durham welcomes guests to our café with warm hospitality and quality ingredients. We…read moreserve a variety of menu favorites for breakfast, lunch, and dinner--including fresh coffee, bakery items, salads, soups, and sandwiches--crafted to help you feel good about what you're enjoying. Whether you're dining in while enjoying complimentary Wi‑Fi, ordering online for Rapid Pick‑Up, enjoying delivery, or planning catering for a large group, Panera Bread Durham is here to make your day a little better. Food as it should be.

The heavy set rude lady up front was literally eating and smacking her food before she even took my…read moreorder. I stood there for 5 whole minutes waiting for someone to acknowledge me. She clearly saw me, rolled her eyes, and continued stuffing her face. Absolutely disgusting and beyond unprofessional. When she finally decided to do her job, she had the nastiest attitude and acted like I was bothering her. On top of that, she was coughing loudly and had the nerve to cough all over my food and the counter. Completely unsanitary. I even asked her, "Ma'am, do you have COVID?" because at that point it was ridiculous. She looked at me like I was the problem. OUTRAGEOUS. If you care about cleanliness or basic customer service, do not come here.

You would think that a Panera located inside a hospital would practice a higher level of care and…read moreprotection for customers -- many of whom are visiting loved ones recovering from major surgeries or bringing food back to patients. Unfortunately, the woman taking orders today was coughing continuously, uncovered, while handling food items and interacting closely with customers. It was uncomfortable and frankly alarming in this setting. If an employee has a chronic cough or is unwell, at the very least they should be required to wear a mask -- especially when taking orders, greeting guests, and preparing or handling food. This is basic infection control in any environment, but it should be non-negotiable in a hospital. I hope this feedback leads to immediate improvements for the safety of customers and patients alike.

We had a really good experience last time we went here. I ordered online to have it ready to pick…read moreup when I got there. My best friend arrived a little bit before me and ordered hers in store. We ended up sitting inside to talk during my lunch hour. Ironically, we both ordered the same exact thing. Which was half of the green goddess salad and a cup of broccoli and cheese soup. I will say that I feel like she got more food, ordering it in store as opposed to to-go, however it was plenty of food for me so I couldn't really be mad. Nancy was extremely helpful. She directed me to where to find my food as it was not immediately obvious (at least to me!) She brought me a boiled egg when I discovered there was not one on my to go salad. She also refilled our waters. She was just so pleasant. I really wanted to give her some props. The salad was delicious as was the soup. I would definitely come back here for lunch.

The decor and vibe here is standard, the service is on point they staff is young and energetic and…read morehas good vibes- food is standard of what you will expect from Panera- prices has been lowered recently to very affordable. *Panera as a brand had been very ridiculously expensive the last 3 years but recently they lowered their prices because their holding company is afraid people will abandon the brand altogether. ~That is, if you don't mind the *plague* of homeless beggars and vagrants that invites themselves into the establishment via the unguarded side door. The kind that bother you for change or began unsolicited conversations. This location has never ween itself of these types- often they will wade in smelling like a walking urinal, then mumble and talk to themselves very loudly, at times hissing threats at ghosts, other times they would play their own MP3 players very loudly so you hear very R rated lyrics while a whole family- including children sits nearby looking apprehensive. And just so casual readers know what they'd be dealing with, the beggars (Duke Campus) here are very aggressive- they'd follow you trying to start a conversation for change, but if you refuse them- at times they might actively cuss you loudly as you walk off or even mumble stabbing you etc. The types that often sits here? some times they are so ignorant of the way they looked their hips are out of their pants as they sat looking around and completely aloof of people's personal space. Previously police had been called to walk tresspassers out- and indeed after a digital lock had been installed on the side door these occurrences happened less. Still, even with such measures these such types would park their shopping carts with all manners of bags and rubbish near the side of the building then walk in and sat for hours here.