I had a very disappointing experience at the Red Lobster in Saginaw, MI. I ordered the Mariner's Seafood Boil and asked for Cajun and spicy, but it came out incorrect. The server offered seasoning to add myself and a complimentary dessert instead of remaking the meal. The next day, I found a piece of chewing gum stuck to the side of the dessert. I contacted the restaurant and the first manager I spoke with was dismissive and questioned whether it was really gum. When I brought the dessert back, another manager suggested the container may have been reused from another customer, which was shocking to hear. I did report this to corporate, but the overall experience left me very uncomfortable about food safety and customer service. Very disappointing. read more

Stick with the salad and cheese biscuits, past that you'll be disappointed with the quality of what Red Lobster has done to save a buck on food quality. read more

Great service, very accommodating and helpful staff. Went to celebrate a birthday and staff even sang !! Thanks read more

Red Lobster - Family celebration. - Seafood Near Me - Saginaw, Michigan

I don't live in Saginaw so when I do come into town and stop at Red Lobster, I always ask for Alese if she's working. She's a great server with excellent customer service. She makes our experience dinning out enjoyable. I highly recommend asking for her to be your server. We can't wait until we go back next time :) read more

The food is good.. but the portions are little compared to over the years. The service is really good.. the ambiance is like any fish restaurant. read more

We contemplated walking out 10 minutes in and wish we would have. I am not kidding when I say we have never experienced service this bad.

server was awesome. that is all I can say good. food quality was beyond belief. pasta so overcooked it was mush. biscuits were so dry I nearly chocked. Normally eat a couple baskets easily over a lunch: Today did not finish one. Needless to say. Will never go back. Neither should you. read more

I'm happy to say that our service was phenomenal right from the beginning! My little one wanted to see a live lobster and the manager working up front brought one out for her to see, then our server Tiana A was wonderful! She was kind, attentive, and everything was perfect with our table wine service and meals. She really made for a great family dinner night out. Thank you! read more

Red Lobster - a closeup of a cooked lobster - Seafood Near Me - Saginaw, Michigan

I had made a reservation and we arrived bon time and the host told us it would be a 20 minute wait I explained that we had a reservation he said slot of people came on and some also had reservations. They didn't have a reservstion list. I would think that they would hold your table for a moment then give it to the next reservation or party waiting. But no it's as though we just walked on off the street. It's been over the wait time limit. I will not recommend this restaurant to anyone. read more

I and my husband were very pleased by tonight's food and service. We are travelling to Saginaw on business and reside in the Bay Area, California. We were greeted in a warm manner by the hostess, then to our seat. Alese, our waitress, was friendly, answered questions and waited on us in a way that made us feel like family. We ordered the Ultimate $40 each dinner, where you can order two orders of the main course and two orders of a secondary course with 2 sides each. I ordered 2 of the lobster tails and two shrimp skewers with rice, because you can double up. I ordered a chef salad and baked potato. It was delicious! My husband ordered the scallops and salmon and for the second, two skewers of shrimp with rice with broccoli and a salad, which were delicious, We ordered delicious drinks. Mine was raspberry lemonade and my husband had a sparkling drink The reason I am not giving a 5 star review because the ambiance is more of a 4 star review, which was still very nice!! Don't hesitate. It was lovely!!! read more

I ordered a takeout order from Red Lobster the Cajun Chicken linguine pasta. I cannot believe what I received the chicken was so tough I could not cut it. I throw away the chicken and just had the pasta and sauce. I ask for the sauce on the side with no seasoning in it and the extra Cajun seasoning, I asked for did not help with flavor. Making a purchase at a restaurant is expensive and when received something you cannot eat is a waste of my time and money. read more

Waitress was fantastic. She checked on us often, always filling our water when it started getting low. We didn't have to ask for anything, she was always on top of it. Food was fresh and good. Fish & Chips wasn't as spectacular as I thought it would be but overall a good experience. Restaurant & restrooms were clean. read more

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​ I made an order a couple days ago for me and my mom and I went on red lobster.com to make the order and I chose the option for delivery and it got delivered but there was something missing from the order when I called to inquire about it and get my item they insisted that they don't offer delivery and they ended up hanging up on me read more

We tried to have a nice family dinner last week and it was less then enjoyable. The server we had seem bothered whenever we asked for Anything. Repeatedly heard her "belching". We wanted to redeem rewards for a free appetizer, and again she was extremely bothered. We will not be returning to this location. read more

Haven't been here in a while so far so good the biscuits came out amazing and hot! Ordered two pounds of the crab legs and let me say they were fresh and amazing. The hostess was very quick to seat us and even asked us if we wanted a booth or table most places don't ask that any more. The waitress was fast and attentive made sure we were taken care of. We left full and happy and I can't wait to go back in the past things haven't been that great but things are starting to look up here and I can't wait to return back. Crab legs are hard to find in this area so I'm glad they have some delicious ones here. read more

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It's not a five-star restaurant, but it's hardly a fast food restaurant either. I found the fish (cod for me and salmon for my wife) to be fresh, well prepared, flavorful and not overly priced for the serving size we received. The shrimp on skewers was acceptable for not being near an ocean. The lunch service (attentiveness, how quickly we received our food, food temperature) was excellent as well. They even served a very nice cheese roll which I could have grown addicted to but was saving myself for the meal. By the end, we were both stuffed. Neither of us ordered dessert, but if we had more time we would have. most importantly, neither of us felt fleeced by the bill. This was the first time I've been to a Red Lobster in many years and we'll be back. read more

Red Lobster - Red Lobster Saginaw in March! - Seafood Near Me - Saginaw, Michigan

Service w/ the exception of the host has been pretty mediocre, my wife had to go and get appetizers plates for our table, doesn't seem like the team is engaged or alert about customers, There is really no interaction w/ us read more

our service Melissa excellent got our order right food was fresh had an excellent experience

Been a couple of years since I went here. Few new menu items but the Admiral Feast is still on the menu. It's like they're stuck in the 80's. Salad & dressing was warm, yuck. 90% of the entire menu was $30 or more. Ridiculous. I remember when the food was fresh, not anymore. Not surprised the place was empty. read more

I've been to this Red Lobster many many times but I was really impressed with the new menu. I ordered the Southwest Tacos with Lobster & they were really flavorful, they were full of lobster, corn & quac. I ordered the Brussels Sprouts as a side and they were a little over cooked but still good. The biscuits were fresh as usual & the server was prompt & attentive. I plan to try to the new Lobster Roll soon. read more

Horrible service sat with our dirty plates for over 15 minutes. Had to ask to have them removed. Asparagus was undercooked (raw) and you pay extra for it. One person had the Cajun chicken pasta.there was nothing Cajun about. Chicken was not blackened not any spice to the sauce at all. Would not return. read more

We used to like this place. Two hostess at front. No one acknowledged we were standing right in front of them. Waited about five minutes and neither hostess even looked up. We walked out and ate at another restaurant. Terrible service. Both hostesses were terrible. read more

My 4 friends and I went to the Saginaw MI Bay Road location this afternoon. I have been here many times over the last 40 or so years since I was a teenager. The 5 of us came in and were greeted by 2 very lovely and fun women. One was the beautiful manager. Our waitress, Jennifer, was incredible! We all got the $20 all you eat shrimp. Talk about awesome! My friend and I got the top shelf marguerita, wow! The best I ever had! Jennifer didn't miss a step! I asked for cocktail sauce for my scampi and one of my friends asked for a sauce for something else. She brought them out asap! Usually if you ask for something extra at other restaurants, it's forgotten! Not here! I got the ceasar salad as a side and holy cow! One of the best I ever had! The cheddar bay biscuits were better than I ever remembered! Piping hot! I am very impressed that the dishware and drink glasses are always upgraded through the years. Always beautiful and new. The Marguerita glass was so cool! The restaurant is so very clean! This location has been here many years and it always is so clean! Thank you Jennifer for making our afternoon a fantastic time and seriously the whole staff for their excellence in fantastic food and drinks! I really thought the prices were VERY reasonable! read more

My girlfriend and I ate here for lunch and had a poor experience. We waited almost 45 minutes for our food to come, which was not busy at the time. When it was finally brought, it wasn't our waiter that brought it, and the food was lukewarm at best. Then our waiter brings containers for our food despite us still eating. Then, I'm guessing as a token of guilt for his poor service, gave us plenty of biscuits. We won't be back to this location again... ever. The wait staff appeared miserable because few of any were smiling or having a pleasant attitude or friendly service about them. read more

I ordered a Full order of Crab Alfredo AND a box this is what I got SMH and I think I'm stupid this is not a full order.. The waiter NEVER came over to check on us after serving us............ read more

Red Lobster - They served my dinner in a plastic to go container, wTH tacky!! - Seafood Near Me - Saginaw, Michigan

I don't think I've ever been to a Red Lobster before but of course I have heard a lot about the never-ending biscuits so I was at least looking forward to that. We waited around 10 minutes to be seated and once it was our turn, were surprised to see that the restaurant was only half-full. What exactly were we waiting for? Our server, Jasmine , was very friendly, but she or the host (I'm not sure how they do it here) forgot our utensils. We only realized it once we had our drinks and our salads. But once we flagged her down, she got us the utensils and napkins. The Caesar salad that came with my entrée was fine, and the biscuits were addictive. I ate three of them easily. The snow crab legs ($19.99 for 1 lb) were brought over in a dish with a lid on it. They were good, although some of the legs were a little too soft to crack, but that happens. I would have liked more than one tiny wet nap and another slice of lemon. Crab is a messy affair, the staff here should know that better than anyone! With that I had a side of fresh broccoli and lobster mashed potatoes. The former was overcooked and the latter was cheesy mash with only four little pieces of lobster in it: a real shame since it cost $3.99 extra even though the meal already comes with two sides. I enjoyed two Old Fashioneds with my meal, both were tasty but the second was strangely more red than the first. The price wasn't listed in the menu but each turned out to be a reasonable $5.79. During dinner I did visit the bathroom, which was clean. I like the fact that it has an outer door and a trash can by it, if you like to grab the handle with a paper towel after washing your hands like me. But on the way back I saw 4 employees standing around the host's desk chatting while a couple tables needed to be cleaned. However there was a guy constantly going around the restaurant to sweep the floor. I was surprised he could see anything since it was so dark in the dining area. Our friend who ordered the Four Course Feast ($16.99) didn't get her soup but admitted she was too full for it now anyway. When we were ready to leave, Jasmine had no problem boxing up the soup to go, as well as the dessert, and she brought out the ice cream at the very last minute so it wouldn't melt much on the way home. She also threw in some extra biscuits for us. (: A lot of the dishes here are not cheap, so I expected appropriate service and quality. While our server was great, she did forget a few things and it's obvious that some of the other employees need to stop goofing off. And the kitchen needs to work on their side dishes. Otherwise this is a decent place to get a drink and eat seafood (and biscuits!). read more

I remember when this place had good service. Yesterday our waitress was terrible. I will be traveling much farther to get my Red Lobster next visit. Won't be going to this one anymore. read more

While many people were here after church, I came here with my girlfriend and some of her family after seeing the family friendly film Hot Tub Time Machine 2. I hadn't had Red Lobster before so I didn't mind. Yeah so they didn't have enough salmon for me to get what I originally wanted, and what I wound up getting "Admiral's Feast" had tasty sand in one of the fried clams, but it was actually pretty good overall ... I especially like the fried shrimp and fish. Their tartar sauce is okay but strangely too much like coleslaw... eh. The Caesar salad had good dressing, and the complimentary bread they give you is, well, I ate three. After reading each biscuit has 2.5g of trans fat, I suddenly wished I was bulimic. If it weren't for the sandy clam, I'd probably give a 4. I liked the food and I can't complain about the service. read more

went in December with my son daughter and guests. awful experience food was horrible one guest ordered a steak and lobster. steak was so over done could barely cut it after an hour wait I was served wrong meal but did not want another long wait. the seafood was nearly raw I requested a manager and told they were busy left two messages and zero call back. one guest ordered a mixed drink and was given beer. waitress left higher drink price on bill. read more

Good service and good food, had the 4 course meal for 15.99, great value. Waitress was on the ball, refilled our drinks 2 to 3 times without asking. Very satisfied. read more

The only reason I gave one star was the food was pretty good. The waitress was slow refilling drinks and our endless shrimp. My Bloody Mary was so bad, I sent it back. I don't know if it was too strong, but it had a funny taste to it. The girl who brought the food out was very rude. This was an expensive meal for us and we expected way better service. Will not return here. read more

Came here on Valentines with my daughter around noon hoping to beat the couples crowd and it was a great idea. We waiting maybe 5 minutes tops before the hostess showed us to a really nice booth without requesting which is always a plus! I'll start with the food. I ordered crab linguini alfredo and my daughter had same but with shrimp. I did opt to replace their house salad with the clam chowder and it was wonderful!! Couldn't get enough of it! Food arrived timely and my dish was ok but was a little jealous of my daughters and regretted not getting the shrimp as it had more flavor. The best part was our waitress Brittany! She was fantastic and deserves a raise! We will definitely be back for lunch as I'm looking forward to trying the new lobster roll and will ask for her! read more

The service was slow my girlfriend loved the shrimp I had fish and chips and the fish was dried out to much batter and very small portion. 13.99 is way over priced . read more

We've been to Red Lobster many times but this was our first time at this location. I always order fish and chips at Red Lobster and for the first time, I was disappointed in my food. I received one piece of fish ( Normally it's 2 pieces) and it wasn't cod so I asked if it was white fish and she said it should be cod. It wasn't, I know the difference. It was a very thin, flat piece of flaky fish instead of cod which is rounder and soft and moist. I had a baked potato this time instead of fries and asked for butter and sour cream. It didn't have butter and I asked for additional sour cream since it was very dry. I didn't eat much of it because it was too dry to eat. I always love their biscuits but they didn't have much seasoning on them which gives them their normal garlic taste so they just tasted like cheese biscuits. I usually love Red Lobster so we won't be going back to the Saginaw location. The 2 stars are for the waitress who was excellent. read more

This restaurant has no management. Staff lack energy. Our waitress was fine BUT it took 1 hour to receive our meal . Not her fault. The kitchen was slow on a Wednesday god forbid we were dining on a weekend. Wake up and hire a new manager now! The food was good. This restaurant can improve sales with the right management team. Wake up corporate!!!!! read more

Megan our server was fantastic. Always ready. Informative and welcoming. Justin was her training partner. He seemed like he will be a wonderful server. All in all very nice experience. We were celebrating a birthday. Well done. read more

Been going to this RL for many years and the food has alway been very well prepared and the service good. I am only writing this review because the last time we were there the portion sizes had changed significantly. We normally go for lunch so the portions are generally smaller, so I'm not comparing lunch and dinner portions. When my salad came out I thought how skimpy it looked. Then my Sailors Platter came out and they reduced the amount of fried shrimp and the potato was super tiny. I'd rather them raise their prices then decrease the amount, I hate when companies do that to avoid charging more. I know costs go up, but I feel like I am being ripped off. read more

The food here tasted horrible and old. Over priced for quality.

Food was tasty and service was great. Will be returning. Their special 4 course dinner for 15.99 was fabulous!

I used to like coming here for crab legs but I think the quality of the food is going down hill. Tonight my gf and I came here but we were kind of disappointed. We waited outside for 20 minutes because they have all the benches inside closed off because of covid. Their menu is an abbreviated version of what it used to be. My gf was disappointed that she couldn't get the maple glazed chicken that she always gets. I ordered my usual crab legs, mashed potatoes and steamed broccoli but was told I couldn't get the broccoli. Instead, I ordered a caesar salad which was pretty good. The potatoes had a yellowed crust on them which I suspect was caused from sitting too long under a heat lamp. My biggest disappointment was the crab legs. There was no size to them and the shells were rubbery. I had maybe one claw that had a decent piece of meat in it. It wasn't worth the $20+ I had to spend for it. If there was a different seafood place in the area that had better crab legs at a reasonable price I'd be going there. The service was ok but I had to ask for a shell cracker and I didn't get the small fork for picking out the meat. read more