This Red Lobster deserves to be just above a 3 star at a 4 star for me. The service is always great here, but what really gets me is that they actually know how to cook a medium rare steak! The steak here is like the insider secret for a decent steak at a chain here in town. Sure, they do great lobster, shrimp, and have good combo plates, but it's the steak that really stands out for me here. There are better places for a steak in town, but you can't go wrong trying one here. I enjoy their food and service and will come back here many times, as it is close to me, and has consistent quality (I've been here probably four times already). read more

The food was absolutely terrible. Our steaks tasted like temu jack links beef jerky, our fish was dripping with oil, and our chicken made children throw up. The service was so terrible I wasn't sure if we were going to get our drinks ordered. It took around 30 minutes to get our drinker ordered and another hour to get food to our table. The only way to describe the so called service is "horrific". I wouldn't let my dog eat that food. The atmosphere can only be described as hostile. I'm pretty sure McDonald's topped this red lobster. Pitiful. read more

Red Lobster - Supposed coleslaw - Seafood Near Me - Hot Springs, Arkansas

Food was disgustingly bad. Service was good but food was horrible. We ordered shrimp linguine Alfredo. Sauce separated and was tasteless and clumpy read more

We went to Red Lobster today for lunch and we were pleasantly surprised. Good lunch crowd but the best thing was our waiter, Warren. He was so attentive and friendly to every table he served. We had popcorn shrimp and it was delicious. Then we topped it off with dessert. read more

Red Lobster - Popcorn shrimp and Chesapeake Fries - Seafood Near Me - Hot Springs, Arkansas

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This place is ridiculous.. server COULD not do anything! We waited for our drinks ONLY for them to be wrong and no ice .. extra ice came after continuous reminding him! My shrimp scampi was nothing but noodles soaked .. Other food was ok.. I was sick the rest of the night ! Our friends were with us.. our bills came and we both paid cash.. our friend paid with 100 bill .. his bill cash back was supposed to be 63.00 and he gave him back 36.00 and then questioned WHY we questioned it.. this boy needs to be fired ! I know he was trying to short them ... was only taken off $5 off bill for a potato we did not order. Management never came to table.. if you want to get your ass ripped and sick from food .. here's your place. read more

The red lobster I went to in Little Rock was no longer there. Nobody told me. it was the red lobster off of Markham. It must be closed and I had a Japanese or Chinese sign on it. Nobody in the parking lot. I don't know what's going on. That was my favorite is red lobster in Little Rock I don't understand. read more

took my wife here for birthday. have been to this particular RL many times in the past.food bland. now with BEER batter and lackin crunch , tasted of old oil. scallops"seared" but not in butter. 'fish appeared and tasted like out of box frozen from kroger.. Service very good and salads, biscuits all good. if this is what they are trying to become they have lost my patronage. when the took away WOOD FIRED and items breaded in panko for crunchiness greatly decreased the food quality. not razy about the "NEW"decor. read more

I ordered a meal to go, taking advantage of Crab fest. I got the surf and turf. Steak ala Oscar was delicious, hot, fresh, perfectly cooked with the perfect balance of topping. The asparagus was almost perfect, a tiny bit overcooked and stringy. Crab topped mashed potatoes are my new favorite comfort food! They nailed it. The thorn in my side was I paid for and did not get one drink and a salad. So, food five star, service-3. read more

I ordered the margarita flight, tasted nasty. Waited 25 min the waiter came 3 times, never never asked would you like to order ( which I did want to) cheddar biscuit were slow, 25 minutes no biscuits. Finally asked for my check $22.00 pointless for crappy margaritas. read more

My wife, my son and I ate here on a Saturday evening about 5:30. We all ordered the endless shrimp with each of us ordering slightly different orders. The waitress came back and asked me about my order (wanting to know if I ordered double shrimp scampi, which I did not). After a long time of waiting for our order another of the wait staff brought our food claiming that he was covering for our waitress. As he was serving us our waitress finally showed up and finished serving our food. ALL THREE ORDERS WAS WRONG! My son and wife both had part of their order missing and I was served a double order of scampi along with the rest of my order. I had also ordered French fries as a side which I had to ask for. When she delivered my fries I asked her to change the channel on the TV and she said she would ask the bartender. SHE NEVER DID! Later I got up and asked the bartender myself to change the channel and he ignored my request. Our waitress never came back to check if we needed refills on drinks or anything (my son did). We didn't see our waitress again until our meal was over and never checked to see if our order was correct or anything. THE WORST SERVICE WE HAVE EVER HAD AT RED LOBSTER! I don't know if I will ever go back! read more

My wife & I split the Lobster Lover's Dream with a Liaded Baked Potato, and we were both full! Great service and - as usual - good food at Red Lobstee! read more

Red Lobster - Lobster Lover's Dream - Seafood Near Me - Hot Springs, Arkansas

1 Star - because I can't give negative fing stars* What in the ever-loving hell did I just walk into? This Red Lobster was an absolute f**ing train wreck from start to finish. It felt less like a restaurant and more like a social experiment on how long it takes before someone completely loses their sht. We waited forever just to get someone's attention. Our server finally crawled out of whatever black hole they were hiding in, looking like they were on the verge of quitting life entirely. They forgot everything--drinks, napkins, utensils, you name it. We had to remind them more than once like we were talking to a goldfish with a head injury. I've seen more attentive service from a drunk raccoon. The food? F***ing disgraceful. I wouldn't feed that rubbery-ass shrimp to a stray cat. It tasted like it had been boiled in dishwater and slapped on a plate with zero care. And the "famous" biscuits? Sure, we got a basket. Asked for more and then--poof--server vanished like a fart in the wind. Never saw them again. This place is a godd*mn joke. The whole vibe screamed "we gave up a long time ago," from the clueless staff to the soggy, sad excuse for food. I left angry, still hungry, and with a deep hatred for whatever corporate clown show is running this place into the ground. Do yourself a favor: set your money on fire instead. At least that would be faster and less painful than eating here. read more

Went for lunch today 12/27/25 . I wanted some fried shrimp. There was hardly anyone else in there. Our waiter carried us to a table in the back, and set us down beside a floor full of spilled drink and ice everywhere. Asked us what we wanted to drink before even sitting down. Silverware was filthy. There's four of us and a three year old. Our waiter had no one else to wait on until another couple came in. Got drinks and we waited. Finally my Ceasers salad came out that was over four dollars extra , l had two bites and my shrimp came out that was not good. My two children and I didn't even eat all of the shrimp, not good. Baked potato was. Manager came over and talked but by that time I was not interested in what she had to say. I have tried and tried to eat at red lobster but I'm tired of trying. Waiters and food like this is enough for me. I will never step foot on their property again. Red Lobster loses again. read more

My wife and I went for a late dinner the other night. The place was mostly empty. No surprise it was 8 pm or so. Our waiter was very friendly but hardly present. I do understand that he was probably trying to get the place cleaned up so he wasn't there all night after closing. But when you have a table, do a drive by every once in a while just in case they need something. The food is where it was really disappointing. I got a burger and bacon macaroni. The meat was dry and rubbery. If it wasn't a frozen premade patty I'd be surprised. The flavor was not bad but very unimpressive. The bacon macaroni was not good. The bacon tasted bad and the parmesan cheese was very overpowering. It tasted like bacon feet. My wife got the parmesan crusted chicken. It was not bad. Very unimpressive. I am very easy to please, and won't complain as long as it's mostly edible. The part that makes this unacceptable is the price. I had $18 in a burger that wasn't as good as a Burger King burger. We had a $50 bill on a dinner that was down right awful. That's usually what we'll pay at places like longhorn, or Texas Roadhouse, and have never had a complaint with them. Tge quality matches the price. The few occasions where we can go out for a special dinner it's upsetting to spend that kind of money and get the quality of a low end lunch special. read more

Red Lobster finally hit a home run, and this was after 3 previous strikes over the last few years. I've never had goo service at this location, and that's why I don't come here more often. After less than pleasurable experience including a recent walk out after waiting on the bartender over 30 minutes for water or my drink on a day with less than a dozen patrons restaurant wide. Lily is amazing, and will definitely be our go to girl if she's there. Y'all did great hiring her. She is personable, attentive and on the ball. Please clone her. To her manager, please get her a new name tag!!! She deserves it . Seriously though, you have a good person. I had decided that I would never come back if today's experience was the same as all previous. We will definitely be back. Keep developing Lily. She's a gem. read more

The only reason I am giving a 3 is because the host and waiter were extremely nice. Our meal, not so much. I ordered Mahi and it was terrible. The meat tough, zero flavor and questionable freshness. Tummy is not so good the next day. One of my family members had a Caesar Salad. All of the lettuce was brown. She picked out a lot of it. For the cost, we should have just gone to the Wharf. Wouldn't have been much more. However, it was 8 p.m. and we were too hungry to chance leaving. My son had Shrimp Linguini Alfredo. He did say his was pretty good, not the best, but he was satisfied. read more

We thoroughly enjoyed our 42nd anniversary meal at Red Lobster in Hot Springs. Our waiter was Kyle and he made sure we had everything we needed. We appreciate the wonderful service he provided. Our food was perfect and delicious. We love this restaurant. read more

Our waitress Felicity was amazing! The food was great as well. Heaven stopped by our table and she is amazing too! Thoroughly enjoyed our visit! read more

Came in with a couple friends of mine an we just so happen to have the pleasure of Summer Tim's being our server. Very lovely an outstanding customer service, very precise on making sure we were well taken care of. read more

We ate here mid afternoon for their endless soup, salad and of course biscuits. We had two servers who checked on us very regularly and made sure we received our food in a timely fashion. The restaurant was clean and the food was good. We also had the brownie for dessert and it was so delicious! It was quite refreshing to have the service and quality we had enjoyed in the past from Red Lobster but that was unfortunately lacking in the ones we've eaten at in our home state of Louisiana. I'd love to have the staff from this location come and give ours some training. read more

our group waited over 3 hours for our food. then when our food arrived it was trash and half our group never even got their food & we're going to have to wait even longer to get it. most horrible red lobster I've ever been to. the restaurant was not even busy, maybe 2-3 other tables in the whole entire building. not to mention they hardly even discounted our bill & didn't even take off the food we didn't get. 0/5 starts honestly - this ruined red lobster for us as a whole. read more

I went there yesterday to have a nice seafood meal and was greatly disappointed. I moved to Arkansas from California one year ago, so this was the first time visiting Red Lobster in over a year. I had one of the feasts; bay scallops, clam strips, shrimp and white fish, all fried with Brussels and lobster mashed potatoes. My major complaint is that nothing on my seafood platter was fresh. All of the seafood and fish was the pre-battered, frozen product which can be purchased from any grocery store and fried at home. Also, the mashed potatoes were cold. The Brussels were delicious and the server was attentive and friendly. Service was slow, however, due to being "short-handed" as we were told. All things considered, I won't be returning to pay $20.99 for a meal that involved pulling a handful of pre-made product out of the freezer, dropping it in a fryer, then piling it on a plate. Other observations: My husband noted right away that the menu is one piece of paper printed on both sides. No sleeve or cover, just a piece of paper. Also, I noted that the restaurant was nearly empty which struck me as odd for a Sunday evening on a busy street. read more

Corporate needs to get busy getting rid of the old tasting, prepackaged, frozen, ingredients. I realize $ for costs are high but using this inferior quality is killing your businesses. The servers were nice but not anything like in the past as far as what you'd expect as basic service. When you have to ask for everything down to the utensils and they say they've been there awhile, rethink what you're willing to accept. Sorry, but after multiple trips, we won't be back. read more

Tried the all you can eat shrimp and I was stuffed. The biscuits are great and so is their sweet tea. I do wish they offered more vegetables with the meal, the salad is small and I prefer a balanced meal. read more

Red lobster more like Symphony of tiny fairies tickling my taste buds. The bread rolls! Get out of here how is it legal that they're selling this! there about as addictive as what the Internet says crack is. I'll smash down a plate here like Shrek took down Fiona. If Pinocchio became a real boy and he was able to eat real food this would be one of the first stops. I've never stolen anything but all I'm saying is their food is so good it makes you want to shove those bread rolls as you're walking by peoples tables in your pocket for a little snack later. Good job guys restaurants clean food taste good all-around good experience. read more

The service was amazing, the food was amazing, the only sickening part was the general manager, Matt Houdek, openly degrading and talking down on his staff. Something should be done. This is unacceptable. Highly disappointed. read more

Service was great. Flounder tasted musty and not that good. Shrimp tasted old or old grease. About 30 mi. Later I threw it all up in toilet. Food poisoning. read more

Red Lobster stand on Tucker Carlson makes this long lasting favorite a no deal for our family.

i like waitress named heaven, very cool. Very understanding and can hold conversation very well.

Food was delish. My usual shrimp dish did not disappoint! Ice tea was just okay! Not much ice and never refilled! All servers were polite and friendly! Did notice daily specials before 6, so I may need to go on shrimp night! read more

Great food and great service thanks to DC and the rest of the staff. He was fast , friendly and upbeat. Even kept us up on the Razorback game which we happened to be winning. read more

What does it say about a place when the watress tell you not to get the burger because you can get on much better other places? Should I be scared? read more

Red Lobster - Bahama mama..with a shot of rum on the side.....yum - Seafood Near Me - Hot Springs, Arkansas

Since my not so good experience at another Red Lobster a couple of weeks ago I thought I would post that on this visit everything went great. Ordered the never ending shrimp and the server was on top of her game. Never had to wait long in between refills. read more

Went for lunch Friday, had Katie as a server. She was rude & short with us. Never brought us water or asked if we wanted an appetizer, I literally had to ask for one. The food was mediocre at best. I know it's a seafood restaurant but the smell should have been our first clue. This used one of our favorite places to go. Not any more. read more

The restaurant was clean, food was good and service was excellent. We were in a back room and we were never forgotten about during our meal. We will definitely be back. read more

The interior is old looking and very outdated The food isn't that great and the small lobster is always over cooked and is like rubber! I've given this place 4 chances always bad, I want return! Thumbs down read more

We went to Red Lobster for their Crabfest. It was excellent!!! We started with the Muscles cooked in a white wine and garlic sauce with tomatoes and peppers,crispy bread on the side. It was the first time I've ever eaten a muscle, it was delicious!!!! Then I had the big platter,crab legs, shrimp scampi,fried shrimp and squash. The food was EXCELLENT!!! Everything tasted fresh and it was all served hot. The server,Dalene, was one of the BEST we've ever had at Red Lobster. This was the first time we've been there for the Crabfest, it certainly won't be the last! Good Job, Red Lobster!!! read more

After eating here regularly for 25 years we have likely made our last trip. The service and food quality have hit rock bottom. We ordered 2 Admirals Feasts last night, the seafood was all visibly freezer burnt. We didn't even have to taste it, but we did, and wouldn't eat it. The waitress never acknowledged that we didn't eat our meals and arrogantly collected her money and walked away. There are several places to get seafood in Hot Springs, we would suggest you try them first. read more

Returned to this location. I had forgot that we had been there before so it was a fresh start. We had Amanda as a server and she was very good. That in itself is a big thumbs up because this place is busy and getting a vibrant server can either make or break the visit. The food was typical Red Lobster fare. Everything was cooked well and timing was very good. The only drawback and it really didn't bother us was they seated us in a high traffic booth. We had come in early and if I had thought of it I would have wanted something a little less busy. No biggie. Thanks read more

Hell No Never Again!! Visited on 12-6 had a grand feast. Worst and smallest lobster ever. Thoroughly cooked wouldve helped. Steaks cooked right wouldve been cool too but we took those home. read more