This Red lobster is truly the best one from the freshness of the food, cleanliness of the restaurant and the impressive service this is hands down the best one in NYS. We were lucky enough to be waited by Shayane, she was polite, attentive, respectful, friendly and just phenomenal service. She is the reason I'd come back to this location. Shayane communication on when the food and drinks will arrive was seriously on point! Thank you again and don't sleep on this Red Lobster!! This is the one! read more

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Red Lobster has revitalized itself. Probably one of the most recognizable areas where that has happened is in customer service. When you get to this location, ask for Misael to be your server. Or just asked to sit in his area. Better customer service - better attention you will not find. the food was also quite good. We had two Ultimate feasts, one mariner seafood boil. endless shrimp, salmon and more; all of it was delicious. The bread is still fresh. I will say the garlic shrimp was a bit salty, and one of the lobster tails that we were served was also a bit salty- other than that the drinks were good, the biscuits are always a highlight, the ambience is what it is. Maybe the one area that Red Lobster needs to improve on is the ambience but other than that we had a great time thank you Red Lobster. read more

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I never knew that this Red Lobster was located in a strip mall in Garden City NY. The location is beautiful and has a huge parking lot with several other restaurants on site. Walking inside of this exquisite restaurant was a surprise, it is so clean and comfortable here. The aesthetics are inspired by coastal villages or seaside villages with softer lighting and beautiful warm wood decor. Greeted and seated immediately but the staff was kind of slow to getting to us even though the place was empty. Okay, okay, okay, there were about 4 or less customers. 2 or more per sets of customers. I started with a virgin Pina colada for $13.99 and the delicious, irresistible biscuits. For the main dish, I chose the ultimate spendless shrimp for $17.99 which consisted of garlic shrimp scampi, shrimp linguine alfredo, and, popcorn shrimp with Chesapeake fries. Garlic Shrimp scampi- garlic taste was dominant but not too overwhelming, it was very tasty and hot from the heat, very delicious! Shrimp linguine alfredo- this was not too bad, it was thick, close to dry. The sauce was not present at all, more on the luke warm side. Popcorn shrimp- this dish made me wonder why people attempt any popcorn dish. I'd say leave the popcorn for the movie theater and just call it fried baby shrimp and call it a day, evening, or night! The Chesapeake fries were not topped with a creamy crab dip, shredded cheese, and or extra crab meat. They were just plain fries served with ketchup, but I think this style paired better with catsup! Yes, what's the difference. The difference is serving fries and calling it Chesapeake fries. You won't know the difference if you weren't told the difference or told the name. But anywho!! Needed extra sauce but that took awhile because it appeared that the decorum shifted. The entire staff were consumed with an erratic driver in the parking lot and gathered in a corner near the door and by the window which provided landscape views. I kept raising my hand to get attention but to no avail. I went to Red Lobster to collect and finalize my birthday perk for the month so I ordered a birthday cake. I had to use the app and my waitress brought it over in a to go bag. Blank stare!! Took the cake home to eat it with melted ice cream. Oh and no happy birthday song. I know I'm 20 days late but hey, I'm still celebrating! Oh well! Inspire more, Yelp more! read more

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The food was ok but not the greatest. Pretty expensive for the seafood. The waiters not the best and take long time to come serve. Ambiance is the same old and never changed in decades. read more

I took my family there for New Year's Eve. We got seated immediately and our waitress was so nice and had a wonderful smile. I got the surf and turf, which was amazing. The steak was so tasteful to and the lobster is always the best. Always very clean and a booths are roomy This is my to go place when I want a great lobster. read more

Red Lobster - Surf & Turf Maine Lobster Tail & Sirloin - Seafood Near Me - Carle Place, New York

Haven't been to Red Lobster in over 10 years. While browsing at Barnes and Noble nearby, saw the RL and out of curiosity made a reservation for 1 person. Arrived 10 minutes early and ended up waiting about 40 minutes for a table. Ordered 3 maine lobster tails (it is called "Red Lobster" after all), broccoli and fries well done. Lobster was prepared properly, not over done. Broccoli was bitter and starting to yellow and fries were crispy as requested. Complimentary cheese biscuits were warm. 3.5 for food would be more accurate. Service was not good probably because they were understaffed on a Saturday night. 40 degrees out and the AC was on, making the food (and guests) cool quickly. Good effort for a chain restaurant, but definitely better off patronizing a dedicated seafood restaurant nearby. About $90 all in, no drinks. read more

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12/15/25. Christine was attentive and friendly. I ordered the create your own ultimate feast ($54.99), with lobster tails and shrimp. I'd skip the alfredo next time and ask for less butter. Food arrived hot and relatively quick. Items to go were packed perfectly. I don't frequent RL often but those biscuits hit the spot! read more

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Well, the place was packed when I arrived. One hour wait list. was after all the holiday. Every bodies, Ma. Granny, Auntie, Cousin, Babies and more on board for Mother day. Service was great, Servers personable and attentive under multi tasking. It took a bit longer for our food to arrive but holiday, no complaints. I ordered the shrimp scampi, which was okay. My diet require that shrimp be cooked at a certain temperature and the manager did accommodate me. The biscuits were under baked however. Strawberry Lemonade. Yum. Had I asked I m sure they would have browned them more. Nice friendly family atmosphere. read more

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Red Lobster told me to tell y'all "don't call it a comeback, I've been here for years"! My daughter chose to come here for her birthday dinner and I honestly wasn't too thrilled but it was her birthday not mine. Shocked to see how busy it was here and service was on point! It has the regular ambiance of red lobster but no lobsters in the tank. The biscuits were coming out hot and delicious. Flounder sandwich was plain but the flounder itself was good 8/10. Fries 6/10 Shirley temple 9/10 Mozzarella sticks 7/10 read more

Red Lobster - Front - Seafood Near Me - Carle Place, New York

My family has a tradition of eating at Red lobster on New Year's Eve. This year, it was a bit quieter, but we were treated so well. They have us a booth and no one was sitting in our section. The waiter put music on for us, the food was good, my drink was strong, and we got biscuits to take home. As we were about to leave, my daughters were looking at the lobsters in the tank. A kind person, who I think was a manager, came over and taught us about the bigger claw showing you if the lobster is a lefty or righty. He scooped up a lobster and let us take pictures. It was awesome! read more

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We've been going here for years. The staff and food is consistent... We have a few favorite waiters ...one named is Toots, there is also a tall middle eastern gentlemen that is pretty good with with large parties, he is always so kind . Its a family staple location The location is always clean. The food is seasoned. read more

I've been to this red lobster before. It's spacious. There was not much of a wait time therefore we were seated very quickly. The waitress was quick as well and took out orders exactly as we told her. The food was really good. I went there to get the the Tuesday's special crab legs, which was delicious. read more

Red Lobster - Mango Lemonade - Seafood Near Me - Carle Place, New York

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Nicole was our server and was fantastic from start to finish for my mom's birthday. The food was great and the service was quick. read more

I love this place. Every time I have had great service and great food. The drinks are solid too, it was clean

The server Adam really needs to sign up for modeling because he is drop dead gorgeous, smells amazing, was very sweet, the food was amazing but honestly I don't even give a damn about the food. His beauty and his scent was absolutely diabolically beautiful read more

I can see why this location has the rating that it does, because it is probably the worse I've been to. The staff leaves a lot to be desired. They all act like they don't want to be there and are very rude. The chick Bryanna needs to be the first to go she is not very good at customer service: this is not the field for her at all. Besides the long wait just to place an order let alone the wait time receiving me order with a fairly empty restaurant, they gave me 2 little tiny shrivel up scallops for $11. Can't be serious! On top of that I ordered a flight and all cups halfway full and this is with ice added. Absolutely unacceptable. So I asked to speak to a manager and lo and behold they put Bryanna on the phone; how convenient. Lol. I'm not letting this slide... I need to speak with someone. This location should have been on the chopping block when they were closing locations. read more

Been coming to this location for years! Prices have gone up over time and now everything is fried. They have paired down the menu but it's best to go when you're craving a specific item. Staff is always kind and helpful and the restaurant is clean and neat. Reliable spot as long as you are ok with price and food options/taste! read more

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I'll always prefer this location over Valley Stream. Came for my friend small birthday dinner. Didn't disappoint. Service was prompt and friendly. Food was good, haven't had it in years. Ambience was cool, nothing has changed but the menu prices lol read more

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Ghetto,Terrible-We had a reservation for 9 pm - we expected to wait so we told the hostess we would be at the bar waiting hoping to get a drink. We found 2 seats with leftover plates from the previous patrons. We sat there appx 15 mins no one came to move the plates and no one offered to take our drink order. There are 8 chairs at the bar but 6 people moving around behind the bar and none of them were the bartender or at least attempting to be one. The manager walked back and forth and didn't say a word to any of the employees to disperse or attend any guests. After 30 mins of this environment. We took our business to red lobster in Hicksville -TOTALLY different experience & absolutely SATISFYING dinner. read more

I haven't been to red lobster for years but decided to go and take my mother and daughter. My mother went inside and put us on the list the wait was over an hour so we sat in the car and waited. After over an hour of not getting a call I decided to go in and check to see how many tables were ahead of us. When I have the woman at the front desk our info we were no where in the list to be found, I immediately asked to speak to a manager to see what we could do. He was a very nice, kind gentleman who was very apologetic about the situation and looked to fix it immediately. We were given a booth within 5 minutes and we're able to have dinner. To drink my mother got a piña colada which she really enjoyed in at he big cup. I got the margarita. For appetizer we got mozzarella sticks and crispy dragon shrimp the shrimp is slightly spicy so my daughter didn't have much of that but it was good. For entree my mother got two lobster tails with fries, baked potato and broccoli on the side. I got a lobster tail, shrimp scampi and two sides of mash. My daughter got the seaside trio of course she couldn't eat it all but I wanted her have options. Our dinner was alright and our server was pleasant. read more

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Went out with my wife and kids last night. Wife loves Red Lobster. Long story short as we sat down we were basically segregated as white people. Actually mentioned it to my wife how all African American were seated in the booths by the window. And all the white people were seated on the other side not in full booths. As I mentioned it to her, another white couple came in and got seated next to us. There was plenty of open booths but we definitely got segregated last night. It's sad times to see this happening. I mean Atleast the food was good... Guess we will be going back to Hicksville next time. read more

I was pleasantly surprised with both the food and service at Red Lobster today. I ordered the Sailor's Platter...a combo entrée, and it was delicious. Their famous Cheddar Biscuits were amazing along with my Strawberry Lemonade...both so very delicious. The ambiance was very pleasing too. Very clean and modern bathrooms was an additional plus. read more

Red Lobster has always been average at best but the quality of their food has taken a dive. My main course of garlic/ butter crab legs was tasteless and the presentation was horrible. I like garlic but there were so many huge pieces that I had to push them off to eat my meal, who's idea was it to serve like that? Our server was a pleasant and hard working young lady but I don't think I'll be returning again due to the awful food. read more

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Really didn't want to go into the New Year with a bad review but I'm extremely disappointed. The review is strictly about Customer Service for an online pick up order. I ordered a pickup online order at 4pm for 6pm pickup. When you arrive at the restaurant to the designated pick up area it says to text them that you are there. So of course I send the text at 5:45 they said by 6:10 someone will deliver it to my vehicle. It is now 6:30 and I still have no food so I kindly go inside ask about my order and it's literally just sitting behind the hostess. No apologies for anything just hand me my food like I was wrong. I will no longer return to this location read more

The prices are very high for a restaurant that is very basic. My wife had surf and turf for $46. The side dishes were fine but the main dish was very small. We have eaten at Jordan's Lobster for a little more than half what we paid. Those are the prices at Red Lobster and we will eat where prices are more reasonable.. read more

Limited menu. Poor service. Nothing to make us want to return. The women at the reception desk seemed to be having a bad day. We felt that we annoyed her just by entering the restaurant. read more

Red Lobster - Seafood Near Me - Carle Place, New York

I have tried red lobster restaurant and thisss was an amazing experience. The food quality was good and I loved the food for family brunch . Would recommend this place read more

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Oh, my. Oh, mymymy. So the shrimp were fine, as always. As were the mashed potatoes. The rice pilaf was...rice. BUT. The coleslaw tasted like something had gone bad. And the lobster bisque... like, I expected no actual lobster in it and I was right. But it had some funky seasoning taste in it. I thought maybe it was because of whatever the used to give it its lobster color. Because no lobster. But when I called for the credit (which the manager was great about), I was told that they don't make the bisque they used to make....they use...CAMPBELLS. TEN BUCKS. CAMPBELLS. Thought ya'll would wanna know. read more

Waitress; Christine was awesome! She was attentive and competent. Food (steak and lobster tails) were both presented as ordered. Nice evening. Clean restaurant read more

I ordered lobster tails via Uber for my 83 yo mom's birthday. What she got was inedible and akin to a rubber tire. I spoke to a manager named Maria who passed the buck to Uber, thanks for nothing red lobster. read more

Normally love red lobster unfortunately after dinner my entire family has food poisoning sick ALL NIGHT almost had to go to the hospital. I knew the lobster looked weird it had black parts on it. Never again. read more

We went for unlimited shrimp only to find it ended few days prior, what a shame! So we ordered a few things off the menu to try them, and they were pretty disappointing. The waiter was very nice and pleasant, and rather attentive, if not for him the review would be a 1* one. The biscuits had no flavor. When I went last week, they were full of flavor and warm, these seemed day old and sad. And that's the best part of the meal. The acidity and tartness of the brussel sprouts end up fighting with the asian sauce added to them and instead of mixing together contrast too heavily, making them a chore to eat. The sauce also ruins the crispiness of the brussel sprouts when dosed with sauce, a reduction would have been much better. The lobster potato was just bad. The lobster wasn't cooked well and just feels like an afterthought. The potato itself is neither warm nor soft, and too aggressive a dish to eat. No butter, no salt, and minimal flavor ruin this side. Rather than standing out, the lobster instead sinks in and becomes lost with overcooking ruining the flavor. The bacon mac and cheese is just bacon mac and cheese. A small side that doesn't come with much bacon at all, there's no reason to charge additional money for this. The steak and lobster tails. The steak is fine, if a bit on the small side. The lower cost justifies this, but it definitely feels cheap on the steak, a small hockey puck sort of add on for the sake of saying it's there. The lobster tail was very dried out and didn't even fill the shell it came in, like we were given someone else's and that person paid more so they got ours. The flounder is... Fine. But again, there isn't much flavor and that ruins the dish. The lobster as well has little flavor once again, relying on the sauce to give it flavor it should have. The sauce is fine, flavorful, but it should not be the centerfold of the dish. It should be an accent to allow the flounder (and lobster) stand out, not overpower them entirely. After a while, it just tastes like eating mush, and it gets cold very quickly. read more

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Food was great. The waitress was excellent. The ambulance at first was very busy but once you get to your table it was more low key. I would recommend. read more

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If I could give zero stars, I would. Kimberly, the host at this Red Lobster in Carle Place, has one of the nastiest attitudes I've ever dealt with in a restaurant. She was rude, dismissive, and acted like doing her job was an inconvenience. As a host, her job is to make guests feel welcome -- instead, she made me feel uncomfortable and unwelcome the entire time. If this is the kind of person Red Lobster chooses to represent them at the front, that says a lot. She seriously needs an attitude check or a new job somewhere she doesn't have to deal with people. Might I add she was in a white Honda Accord doing inappropriate things with a guy who I believe is a server because when I walked in I seen him he has served out table before I believe his name is Misael. What possible reason could there be with the car shaking with them in it in the back seat. Whatever you think I'll let you decide from there. This was on a Saturday too might I add. read more

Red Lobster was the main course for my bday and best gift ever!! I got the Ultimate Feast and the name says it all, a glorious feast indeed! *Lobster, Scallops, Buttered Shrimp, Fried Shrimp what a seafood extravaganza! I also got the green beans and mashed potatoes included and let's not forget those mouth watering soft flaky cheddar biscuits! For dessert the Vanilla Bean Cheesecake and that was heavenly! Awesome seafood I loved this meal and enjoyed it too much. read more

Red Lobster - Seafood Near Me - Carle Place, New York

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Wow! This place has really gone down the drain. I know they have filed bankruptcy and closed a ton of restaurants but I mean......at least keep the ones that are open at a minimum standard. The bathroom is out of order and there's a "flood" on the floor. No pictures needed for that. But I'll let the other pics speak for themselves it's filthy and falling apart. read more

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We came on Christmas Eve, but it was not crowded at all. The waiter was very friendly and came checking on us very often during our meal. The food was good, especially the lobsters were cooked very well. Lobsters were fresh and not too big. The only thing I did not like was the rice was too hard. The shrimp linguini and lobster linguini were delicious as well. Lots of parking space in the parking lot. Bathroom was kept clean and well maintained. Overall it was great. read more

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I'm giving it 2 stars because our server was great. We got there about an hour before closing and the restaurant was empty. I had never seen so few people. We ordered right away and it took 35 minutes to get our food. We ordered shrimp an seriously nothing cooks quicker. They can't say it was slow because they were busy. Because there was NO ONE there. We had the all you can eat shrimp. I liked the teriyaki best but really none of the choices were very good. Once we got our first order the others came quickly. And, as I said, our server was great. About 15 minutes before closing time another table was seated next to us. From our seats we could hear their server, near the kitchen, screaming about how annoyed he was to get another table. It was very unprofessional. Red Lobster is a place we hit about once every 6-7 years. For some reason my daughter likes the shrimp so the positive thing here is that I won't have to come back for a long time. read more

Red Lobster - We almost had the restaurant to ourselves. - Seafood Near Me - Carle Place, New York

Keion the manager and Briana the server were excellent. Both were very attentive and catered to my children which is very rare. I was able to enjoy my "Ultimate Fest" meal while my kids were given a lesson about lobsters and where they live. I will definely be back soon with my entire family. Thank you to the team for making my experince great!!!! read more

Honestly, I feel like this restaurant has gone down hill. We used to like going to this restaurant when I was younger and get quality seafood. But now I feel like it's different. First, we dine as a family of 4 on a Wednesday night at 7 pm and we have to wait. I have seen this done at Olive Garden before and there are plenty of empty tables but you always have to wait for ~5-10 minutes for an "open table." We got the special of soup and salad, main dish and dessert for 17.99 per person. If you come before 6 there are weekly specials Monday-Friday. Our waiter Carlos was very attentive. But the quality of food was sub par and nothing crazy to write home about. So I would recommend if you were in the mood for red lobster, go for one of their lunch specials or other specials and definitely not pay full price. Side note: I had a never used Olive Garden gift card that on the back said accepted at red lobster and longhorn and they wouldn't accept it. So check with your server before hand read more

Red Lobster - Seafood Near Me - Carle Place, New York

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