Tried to place an online order, but it wouldn't go through. Called instead, and the automated system couldn't process the order correctly--twice. I was eventually transferred to a team member, who completed the order but said the only payment option was a card over the phone. I mentioned I had a gift card and was told I could use it when I picked up the order. When I arrived at the restaurant and asked to use the gift card, I was dismissed so the employee could help another to-go order. I went back in to clarify, only to be told I couldn't use the gift card because the order was already paid for and that I should "next time" come inside to use it. While the online ordering issues may have been bad luck, it's frustrating and disappointing that no one was willing to help fix the situation in person. Don't tell customers they can use a gift card at pickup if that's not actually an option. read more

Wonderful time and delicious food! Our server Jesse was great to talk to, the food was perfectly timed (biscuits first, salad, main course at the right time), and his follow-ups were just right. All the staff seemed friendly and eager to make sure we had a great meal. We hadn't been to Red Lobster for quite a while, and I forgot how good the biscuits are - wow. The best Caesar salad, and both the coconut shrimp and breaded shrimp were as good as ever. And also, the prices are not out of line; very fair and worthwhile. We'll be going back more often! read more

BEWARE! I received an email from them outlining the daily specials. On Friday, 2/20/26, I ordered the Fish & Chips that was advertised as $15.99 in the email that I received on that same day. However, when the check came, I was charged $17.99. When I asked the waiter about this, he simply said that this restaurant is not part of the promotion and the $15.99 price will NOT be accepted. Ironically, when you look at the website for this location, it stated that it is $15.99 under the Daily Deals section. I was stunned! I called the Supervisor and he repeatedly said that price may differ by location and was very defensive in his tone. My point is it is not about the price difference, it is about the principle. read more

We usually go their on our Anniversary. I had a medical procedure on our Anniversary so we did a take out and it was almost as good as being there minus the bloody Mary. read more

The quality of the steaks and shrimp have changed they are using a different supplier. And I will not be going back. It used to be our special place to eat.. read more

Zach, and Bob, made our lunch exceptional. Zach was very helpful and pleasant. My husband had been craving Stuffed Flounder, however, it was no longer on the menu. Zach offered to see if it could still be made. Bob, the cook, remembered that dish and agreed to make it for him. our food came out fresh, hot and delicious. I highly recommend this Red Lobster. Customer service, food, and atmosphere, are all excellent. read more

Overall this was a great dinner experience! Our waiter Zach was very helpful and down to earth. Despite us coming 30 minutes before they closed the customer service was impressive! The food came out fast and was very fresh. Zach took the time to make conversation with us and made us feel seen and appreciated as customers. The atmosphere is friendly and welcoming. Thank you for the nice service staff and Zach!! read more

First time in Minnesota and my friend recommended this location. Jenna took great care of our party of 3! The crab fest commercial intrigued us so we went and it did not disappoint! I had the snow crab with honey garlic sriracha topping! It was yummy. My friends also enjoyed garlic crabs with a variety of sides. Jenna was super patient with my friend who is currently in speech therapy. She had no problem understanding her while listening intently and reading her lips! She had our order accurate and on time! She was present and very accommodating. I'd go back the next time I'm in MN. read more

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Went for endless shrimp, great deal! Food was hot and mighty tasty. Service was great, our waitress gave us great suggestions and kept up on biscuits, shrimp and drinks. read more

The garlic butter shrimp was decent as well as the broccoli, scallops and rice just wish they was not too stingy with the rice. The employees were definitely nice and polite, overall experience at this location was nice with no major complaints. read more

Cheddar bay biscuits, shrimp scampi, and shrimp alfredo! Need I say more? I'm about to gain 10 lbs and I don't care! Our server was really great too, very friendly. read more

Red Lobster - Shrimp Scampi, Shrimp Alfredo - Seafood Near Me - Burnsville, Minnesota

Service next to none service amazing with quality food just the best for a quick lunch read more

Red Lobster - Lobster soup - Seafood Near Me - Burnsville, Minnesota

Service was good and food was decent. Nothing special but worth coming to once in awhile as it's a chain restaurant. The kids like to go here and enjoy the rolls. read more

The food is great. Service IN RESTAURANT is fine. The issue I have had twice now is missing items on delivery orders... Today was missing a baked potato. Last time was missing the cheddar bay biscuits. I called to report it last time and never received a return call. Not going to bother today. Both orders were over 100.00 with tax, tip, delivery charge. I would think the restaurant staff would triple check large orders..... I recommend NOT using delivery. Instead do a pick-up and CHECK the contents of the order before you leave the restaurant, or use dine-in. read more

There was sides missing from our order, the fish and shrimp was over salted. Scallops were very fishy tasting. First time ever having such a bad experience read more

First time I returned to a Red lobster as even though I love seafood, I didnt like this chain too much. This time, I took a crab cakes: excellent with a lot of crab! I also added a lobster but I did not enjoyed it that much as barely cooked... however, the quality of the crab cake over pass the lobster. Very clean place, thanks read more

Love going once a year to Red Lobster just for the endless shrimp! My hubby and me had great service this time. Our waitress was very attentive. She kept asking if we wanted another order of shrimp or if there was anything else she could do. The food was all fresh and of course the cheddar biscuits always hit the spot. The baked potatoes are delicious and my husbands broccoli was cooked perfectly. You can't beat $15.99 for all you can eat shrimp because if I go somewhere to buy a small frozen bag of shrimp that easily cost $10. We got to try the garlic shrimp scampi, the new shrimp flavor combinations, and the coconut shrimp. This location hasn't ever disappointed us, but the others around us have in Bloomington and St.Louis park. read more

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The environment here is very friendly friendly, red lobster has a great choice of drink options and GREAT seafood that's very fresh! I recommend to my friends and family to come eat here all the time and they love it too ! Service and management are very professional and good at their job. read more

Haven't been to a Red Lobster for a while and don't see going to one again soon after this experience. Waited 20 minutes after being seated for a waiter. Place was not very busy. Go to the front to ask if someone can wait on us. Get a huge apology. Several minutes later, the waiter shows up at the table and just stands there (obviously pissed). I'm like "well hello to you, too...." Place orders which of course take another 20 minutes. Took the waiter forever to get our check together. When paying for the order the payment machine would not allow me to change the tip amount. So, I'm being forced to pay a pre-calculated tip amount for shitty service? Tips are for good service. I also noticed that serving sizes are getting smaller while the prices are getting higher (I am sure this is a corporate decision, not this specific restaurant), but $27 for a Shrimp Trio and $20 for a bowl of pasta? The food was great, but prices are getting exorbitant. read more

I went in for a late lunch before headed off to work. I had an overly perky waitress who I sensed was being fake in her presentation. However, she was very efficient in bringing drink refills and clearing plates, so maybe that was just her natural personality. I ordered the Sailor's Platter for lunch, which is a five piece portio of shrimp scampi and hand-breaded shrimp, along with a piece of flounder. You still get salad and a side with this for about $12, so its not a bad deal. I deducted the stars mainly because everything seemed rushed in the kitchen--the biscuits along with the scampi seemed underbaked and not up to normal Red Lobster standards. read more

This is the best red lobster I have been too in Minnesota the biscuits is soft and actually taste like garlic cheddar , my host is amazing even the 2 guys when I walked in was very polite a couple weeks ago I came all the way from Roseville to eat here . No place better it's filled with love. read more

I haven't been here in quite sometime. The previous visits were very disappointing. Today was the same. Pics and descriptions sound wonderful.Beware...food does not meet expectations! Cheddar Bay biscuits and side salad pretty good....However clam chowder for a seafood restaurant sucked! It was like a bowl full of slightly flavored clam milk. With a restaurant "known" for seafood, I expected a thicker full of clama and potatoes etc. Very disappointing. The stuffed mushrooms were tasteless. Looked good because they were covered in cheese. NOT. They ho a ever have the best oysters around. Plump and big. I keep giving this restaurant chances to prove how seafood forward and good they are. So far... a big NO. Great service however. Their dishes are " almost" there but don't quite make it! read more

Uh, used their new app to reserve a spot on the waitlist, still waiting over 30 minutes to sit. What's the point? Mediocre food at a high price, the only saving Grace is AYCE shrimp promotions. Staff are slow and barely work to serve you. Lots of sighs and standing around instead of doing their job, then of course expecting a big tip from you. For what? Filling my water one time? The rest of the time we avoid and now I know why. Goodbye four star review, no way this place deserves it. read more

This is the best red lobster in the state of Minnesota, no one does their biscuits better and their food is always hot and presentable. The wait staff does a great job and the managers pay attention to detail. read more

We have been here many times over the last 21 years. Almost always, great food, price, service. What prompted me to post- today was our first time using the app to schedule a delivery. App- pretty easy to use. Delivery- 13 minutes earlier than projected (we opted for ASAP). Food- hot, fresh, perfect. Portions- we are POSITIVE we got more than normal. We will definitely do this again! read more

No reservation but waited 1.5 hours to be seated. Others w/o reservations who arrived after us were definitely seated before us multiple times. It was well over two hours from arrival to the time our food arrived. It was frustrating but our waiter was excellent. read more

Basically only go here once or twice a year for endless shrimp, but it's usually a good experience. Our waitress was on point with our drinks, biscuits, and whatever next shrimp dish us fatties requested. We'll be back. read more

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Food was outstanding no complaints here. Problem was waiting for 15 minutes past the time stated for a takeout order. Then 2 sides of bacon Mac n Cheese were missing from the order (Yeah my fault for not inspecting before driving off). Called the restaurant, the polite hostess said they were busy and would have the manager call me later. You guessed it; no return call. Definitely will think twice about returnin. read more

The changes they have made over the years are not better. For some reason their wood grilling makes me sick so I order my seafood just regular broiled and then it works well. My husband loves their biscuits but I miss their bread. We usually order a seafood combination and I like the option to add a lobster tail. Some days the fish is fresher and then it is a better meal. read more

Came for the Monday endless shrimp and stayed for the good service Cody was our server and he was awesome!

Pointless to call in to get on the waiting list, told a 10 minute wait for a table, and a half hour later still waiting. Poorly informed hosts read more

Yum. Better than I remembered. Hadn't been in a long time. Lobster was delicious. Margarita was big and delicious. Service was pleasant. Not cheap but very enjoyable. read more

New Year's Eve my wife and I head here. Checked in with the receptionist and begin the wait we expected, after all New Years Eve. After 40 minutes noted the lobby had been seated yet we still were waiting. Approached receptionist and I told them my name. They could not find us on the list. The one accused the other who took our names of not saving our names. They promised we'd be seated next. So I watch three more families get called and seated. I approached again and again was asked my name. What a mess! It was quite evident they apologized and forgot about us again. After another family we finally got seated. Once we ordered, we both noted the things we enjoy looking forward to were not to be. Warm salads and salad plates, cold and substandard entrees. About the only thing still on par the biscuits. Going to have to think long and hard about coming back here. This place needs some help and attention to the details of service and food. This would rank as one of the worst of this chain. read more

We ordered delivery from DoorDash. EVERY time Red Lobster leaves an item off. This time they left off the cole slaw that is supposed to come with the with the fish and chips. read more

Swung by after basking in the sun at the nearby Lifetime. Normally we don't make it out here that often, but was in the mood for seafood and I had a coupon. Luckily we arrived earlier, because when we left people were milling around outside waiting for a table. Service has always been great at every location we've patronized. This location was no different. Caesar salads could use some lightening up on the over saturation of the dressing. Eek. My husband ordered that as his entree and had to ask for more lettuce to balance it out. Biscuits were out of commission for a little while, but not too long of a wait. Not going to elaborate a ton. It's the same food. Our visit was favorable to this location. read more

It took 3 days but red lobster gave us a gift card to make our bad experience right. Good customer service read more

I had a nice lobster boil meal with wine and it was just what I wanted for seafood. Loved their free cheesy bread thingies and ate 5 of them! My salad was ordinary and I got my greens taken care of so I could splurge on my buttery seafood which I enjoyed! read more

Have been a Red Lobster customer for decades. Yesterday ordered two Admiral Feasts our favorite to go. Got home and the white fish was no more than fish sticks. Doesn't look anything like past white fish on previous platters. See picture. Very disappointing. Also requested extra tarter and cocktail sauce which I did not get. read more

Red Lobster - a piece of fried fish in a plastic container - Seafood Near Me - Burnsville, Minnesota

I'm not even sure what to say other than.... what did I expect. Service was terrible and food was worse. I sent my steak back because it was rare and I ordered it medium. It seems like they just walked around the room and brought it back to me. Still undercooked. This was so painful every single moment. Took my father-in-law here because this is where he wanted to go for his birthday. I hated my trip here. :( read more

Great food! Great restaurant and great servers! We were greeted by a positive and happy manager who seated us at a comfortable booth and were blessed with a lovely server named Daniel! He was very attentive, easy to talk to and was on top of everything! The food was delicious, we ordered the ultimate feast, admiral feast and got a free appetizer through a promotion, we settled with the white wine mussles and it was beautiful! We nearly finished everything shared between two people! Thank you Daniel and manager for a great experience! I hope you enjoy your well deserved 50% tip! Service - 5/5 Food - 5/5 Atmosphere - 5/5 read more

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