People are friendly and helpful. Started coming here last year…read more.. They have a better warranty and guarantee. People actually come around and ask if you want help... more consistently than other garden and nursery stores. Wish they carried ... fruit trees and composting worms, but can't knock their business decision. It'd just make it convenient for me as I haven't had luck at other local places and online seems to sellout of the stuff I want.

We bought our Christmas tree on November 19th and took it down January 4th. My partner and I both…read morecommented it was the best live tree we had bought. It still smelled great and had plenty of needles. Picture with just the light left on so folks can see how well it held up

I drive from Ft. Thomas to Lebanon because Allyson is a knowledgeable horticulturist who takes…read morepride in her plants and her business. Our family has been going there for years because of the high quality, value, and customer service. Allyson, thank you for years of beautiful gardens!

Great selection of healthy annuals and friendly staff. Cheaper prices than Lowe's or Home Depot…read more Check before visiting to make sure they are open for the season/day.

This place has excellent selection and knowledgeable staff, but it is NOT cheap. If you're looking…read morefor the type of plant you can find at places like Lowes, etc., then go there and save about 50 - 75%. But if you're looking for something unusual, go here. I strongly recommend looking at the "clearance" aisle, which is somewhat hidden. You can find some gems there at 50% their usual price. NOTE: The first time I shopped here, I did notice an extra-scary bug at the checkout line who was trying to hitch a ride home with me - so be sure you're not taking anything FROM Berns that you don't want to take with you... such as ultra-scary bugs! Even the checkout girl was freaked out by it.

my wife and i stopped and inquired when the periwinkle flat online sale would happen and was told…read morethe 25th of may. we needed 300 plus plants and we were told this would be the day. it ended up happening on the 18th of may. and we ended up with a plot of ground bare of vegatation and no hint that it wouold happen on another day. thanks alot.

Wow! If you are looking to plant, garden, or landscape you need to visit Natorp's. We are new-ish…read morehomeowners and just now figuring out our landscaping. We had tried two other local nurseries plus Lowe's and Menards without success- sad looking plants and no help who could advise us on planting for our mostly shaded area. Natorp's was completely different and above and beyond our expectations! As soon as you drive in, it's beautiful and clearly marked. The woman at the customer service desk directed us to a perennial specialist who was so knowledgeable with 30+ years of experience! She helped us find everyone on our list and more. The plants are so well organized, labeled, and easy to find. And they were so healthy- even though it was fall when we visited! I can't stress enough how helpful everyone here was. We were helped by at least 4 people who were so smiley and engaging and willing to find anything for us. They shared that they grow everything there and that they have hundreds of acres! And the prices... you would expect a place like this to charge more for the experience and plant quality but they are an outlet so the prices are amazing. My mother in law is a seasoned gardener and told us she had paid almost 3x what we were paying for some of our plants. You get the "club price" just for buying it- so easy! They will load the plants in your car after, truly taking care of you until the last moment. We were still shopping til closing time and they didn't rush us out and helped us even a few minutes before close. This was a bit of a drive from us but worth every minute! We already know we'll come back when it's time to plant more of our yard, and will recommend it to anyone in the market for plants and a wonderful customer service experience.

Hands down the best nursery I've been to!! The selection is incredible but the service is even…read morebetter! I had tons of questions and the staff were so helpful and caring. Specifically, Naomi in the Perennial section is so sweet and clearly passionate.

Wonderful selection of flowers and pots plus a great gift shop! Always fun to go to Knollwood!read more

Really just awed by our service experience here. I've known about Knollwood for years, as I grew…read moreup down the street a ways in Page Manor. Now we live a bit far away, but in an online search for a place with a good selection of healthy house plants, Knollwood came up repeatedly. So we drove down & were amazed by the terrific selection of not only house plants, but also pots, gifts & beautiful Christmas decor! The place is huge and it's FULL! And the products they're making for Christmas are stunning. Even my somewhat curmudgeonly husband was impressed. And their prices, especially for house plants & pots, are way lower than other competitors, even the big box places. The plants are healthier, too. And the best thing was the help we received. I was seeking advice for plants I might not accidentally kill, and the lovely young woman who helped me (I think her name was Kirsten or Kristen??) was so knowledgeable. She asked some good questions, then gave me advice on what to choose, and then while I was shopping she thoughtfully placed two gifts I had already chosen into pretty organza gift bags! I was really just amazed by this, Amazing selection, prices, and especially service that you just don't get anymore these days. You'll find all of it at Knollwood!!!

Excellent plant farm! Much bigger than I expected when I…read morepulled in. So many plants! Everything is in such good shape. Not those sad little starter plants that you find elsewhere. And everyone is so friendly. We picked up some herb plants and a lilac bush. We're looking forward to the gardening season and would return here for more plant needs.

My favorite local place to buy plants. They have an absolutely fabulous selection and the staff is…read moresuper helpful. If you are looking for something specific they will direct you its location in the nurse. In addition the staff is very knowledgeable and are able to give you helpful tips that will ensure that your plants thrive.

Went today 4/20 to look for some perennial grasses. Little to none of perennials in stock of any…read morekind and most of it looked uncared for / half dead. Only one associate and he was with a customer for over 20-25 minutes Went inside and when cashiers asks if I needed help I said yes but the guy outside was tied up with someone forever. They oh, that happens a lot! Walked to the annual outside area -packed with color, plant, associates. Like two different worlds.

I don't know how this place doesn't have great reviews. Their selection of houseplants is unlike…read moreanything around. Absolutely beautiful garden center.

Found this place when a co-worker told me about it. They have a nice variety of vegetable plants at…read morereasonable prices. I bought lettuce, eggplant, broccoli, zucchini, cucumber, jalapeño, bell peppers, okra & cauliflower. Very pleased with the plants after I transplanted them into my garden. They close for the season at the end of June which makes me sad. I would definitely shop there all summer if they didn't close in June.

Amazing selection of beautiful plants. Friendly staff very helpful and not as busy as the big box…read moreplaces. More time to leisurely browse and ask questions pricing very fair

I find an assortment of flowers here that I don't find anywhere else. The staff members are very…read morehelpful and they really take great care of these plants. The prices are better than the other local garden centers. I don't even live in Springfield and I made a point of coming here before I bought annuals from anywhere else.

We were incredibly surprised to find such a high-end store in Lebanon…read more The Knickerbocker does a pretty good job of disguising itself as just another antique store when in actuality it is full of brand new, beautiful, and EXPENSIVE furniture and art. We were amazed at the selection of pretty lamps that were on sale the day that we stopped in but still pretty pricey. I fell in love with a cherry wood king canopy bed that looked like something straight out of a luxurious turn of the century mansion. If you're looking for unique pieces to furnish a high-end home this is definitely a place to check out, though be prepared to spend!

If you're looking for unique and wow beautiful furniture and don't want to spend an arm and a leg,…read morethen this is the place to go. The only thing that bothered me that day was the heavy traffic in town due to Thomas The Train. My friend and I loved the town and would have never thought that such a nice gallery would be nestled among the smaller shops. It's classy, unique, and affordable. My husband and I went back and bought a gorgeous dining room set. I have shopped department stores and larger galleries and didn't find anything this beautiful. The price was unbelievable in comparison to other places. It was nice to be helped by the owner. I wish there were more family owned furniture stores with a personal touch like Knickerbocker. I would definitely recommend it.