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Red Line MBTA

2.9 (150 reviews)

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9/22/2019
Mikhail H.

This sees to be a consistent line I travel whenever I am in town. The stations are usually pretty quick to use to grab a ticket, hop the train and hop off. I ride alone a lot and have never felt out of sorts or like there are sketchy people around. I am coming from a traveler's perspective so I do not have deal with the daily commuter factors but as such, this is one of those lines I feel confident grabbing consistently and like it will get me from point A to point B with no issues.

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Review Highlights - Red Line MBTA

Be for warned once you get to Park St, Downtown Crossing, and South Station be prepared to be overrun by people.

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Amtrak - Train

Amtrak

3.0(180 reviews)
0.8 kmWaterfront

Train 96 Northeast Regional (NYC to BOSTON) 4/19/26…read more Super kind staff and very accommodating! Traveling with a group of 8--including kids--so it was impossible to find seats together (especially since there were stops before us). We checked every cart, and eventually had to stand for a bit. Luckily staff were able to accommodate us with Cafe tables!

1. Tv dinners for dinner - the food was poor quality not what I was expecting…read more 2. Observation cart- windows extremely dirty . Difficult to enjoy the view. 3. Bathrooms dirty - never cleaned during trip. Chicago to Seattle Wa Room attendant spent most of his time in his roomette with feet up playing on his phone. 4. Roomette extremely small for two adults . 5. Coach seats look comfortable 6. Chicago 7 Empire Builder - due to weather, mechanical issue. 5 hrs late 7. Coast Starlight 8. Red cap associate Castle extremely knowledgeable and helpful. 9. Union station LAX no electric outlets . Very difficult with all electronics that need charging. Station needs at least a charging station for paying customers. 10. Red cap - Mathew excellent in LAX. 11. Room attendant on train 230 from LAX to NOL - Harold extremely personable & helpful. 12. 4 hours late getting - flood watch 13. Eric in dinning cart. Personable My first cross country trip with Amtrak. Not the experience was expecting. Several delays which I understand is common with Amtrak. Most employees were amazing .

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Amtrak - Microwave breakfast

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Keolis

Keolis

1.0(8 reviews)
0.5 kmWaterfront, South Boston

They fired one their Bus Drivers for refusing a passenger to board without a mask in a county where…read moreits mandatory. " No PPE for Drivers, But Co. Requires Masks for Anyone Entering its Corporate Office With over 200 public transit worker deaths across the country from COVID-19, and hundreds more who have fallen ill, there's no question the deadly pandemic has wreaked havoc on front line workers in the bus industry. Yet despite the evidence, some employers are failing to protect workers - with protective draping, PPE, or even rules limiting a driver's ability to enforce passengers to wear masks. Keolis Transit America, a national company which operates the bus system for Foothill Transit in Los Angeles County, not only is putting its drivers in harm's way, but actually fired an immunocompromised driver last week after she refused to allow a mask-less passenger to board her bus. "I'm still under a doctor's care," said Kessel Davis, who just returned to work in May following breast cancer surgery. "I have to be really careful for my health." Kessel, who had worked for the agency for the past three years, said the company told her, "We don't pay you to enforce the rules, just drive the bus." "I don't sleep at night since I was fired," she said. "They're asking us to risk our lives to drive passengers." In a memo sent to drivers last week, Keolis reinforced that message, directing drivers to allow passengers without face masks to board buses, despite state law: "This memorandum is to remind all of our employees that everybody in Los Angeles County must use a face covering when in public or around people from other households. However, the enforcement of this mandate is not the driver's responsibility. Foothill Transit has directed both contractors that 'we will not deny service to customers without a face covering' or not wearing the face covering correctly." The company fired driver Kessel Davis after she called dispatch about the problem passenger who refused to put on his mark before boarding her bus. Kessel said she took the action to protect herself and everyone on her bus. Kessel says that very few of the busses in her yard -- maybe 10 out of the 200 buses -- have partitions separating drivers from the passengers. She did note that while buses have been outfitted with chains to separate drivers from passengers, oftentimes passengers simply bypass the chains. Of the 250 drivers in her yard, she believes that at least four of them and one manager have contracted COVID-19. Incredibly, the company still refuses to provide proper PPE to drivers, leaving them to buy their own masks." Shahid Farwaz Labor 411 Shameful stuff, firing a worker trying to do the right thing for her passengers.

Just an update... these morons have now shut the Newburyport line down EVERY WEEKEND ALL SUMMER…read more.. I am currently on a train on Monday morning with 3 other people... yesterday there were shuttle buses turning people away in Salem because it was so busy on a Sunday they couldn't fit everyone on... this company is run by some of the stupidest people in transportation Another update a week later, Keolis decided to change the routes of all the shuttles again. When I just called and asked why they did this AGAIN? The response from the representative was hysterical & infuriating. I was told the routes that include my normal stop was an inconvenience to the driver of the shuttle bus! That's funny... a 10 minute inconvenience for the driver is way better to avoid than the inconvenience of the 200k people around Chelsea, Everett (shockingly cities with a high minority population, I never see them skip Beverly, Salem etc.)and surrounding areas... Keolis is terrible and obviously run by people who has never tAken public transportation

Red Line MBTA - trains - Updated May 2026

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