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Orange Line MBTA

2.7 (112 reviews)

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Ride it for 4 years, frequent delay and canceled train. I don't mind paying an increased monthly cost for mbta if it meant having better/frequent train service but nooo, it just keep getting worse year by year

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8 months ago

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1 year ago

Brand new trains already disabled. Or so they say. Every day it is something else. Incredible waste of taxpayer dollars.

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1 year ago

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2 years ago

I'm now waiting 20 plus minutes for an orange line train, do you care at all about people that depend on the T?

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7 years ago

Helpful 2
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4 years ago

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8 years ago

Helpful 10
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7 years ago

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4 years ago

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6 years ago

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3 years ago

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20 years ago

Helpful 2
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4 years ago

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16 years ago

Helpful 10
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17 years ago

Helpful 8
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12 years ago

Helpful 11
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20 years ago

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15 years ago

Helpful 7
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19 years ago

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12 years ago

Helpful 6
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16 years ago

Helpful 4
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14 years ago

Helpful 2
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20 years ago

Helpful 5
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13 years ago

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10 years ago

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18 years ago

Helpful 3
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20 years ago

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It always smells like stale sewer gas and vomit on the Orange Line.

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13 years ago

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16 years ago

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14 years ago

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16 years ago

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11 years ago

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18 years ago

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19 years ago

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18 years ago

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7 years ago

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11 years ago

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17 years ago

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7 years ago

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Review Highlights - Orange Line MBTA

Rarely is it as late/messed up as the red line gets (can we please not talk about the green line lol).

Mentioned in 19 reviews

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Amtrak - Train

Amtrak

3.0(180 reviews)
0.8 kmWaterfront

Train 96 Northeast Regional (NYC to BOSTON) 4/19/26…read more Super kind staff and very accommodating! Traveling with a group of 8--including kids--so it was impossible to find seats together (especially since there were stops before us). We checked every cart, and eventually had to stand for a bit. Luckily staff were able to accommodate us with Cafe tables!

1. Tv dinners for dinner - the food was poor quality not what I was expecting…read more 2. Observation cart- windows extremely dirty . Difficult to enjoy the view. 3. Bathrooms dirty - never cleaned during trip. Chicago to Seattle Wa Room attendant spent most of his time in his roomette with feet up playing on his phone. 4. Roomette extremely small for two adults . 5. Coach seats look comfortable 6. Chicago 7 Empire Builder - due to weather, mechanical issue. 5 hrs late 7. Coast Starlight 8. Red cap associate Castle extremely knowledgeable and helpful. 9. Union station LAX no electric outlets . Very difficult with all electronics that need charging. Station needs at least a charging station for paying customers. 10. Red cap - Mathew excellent in LAX. 11. Room attendant on train 230 from LAX to NOL - Harold extremely personable & helpful. 12. 4 hours late getting - flood watch 13. Eric in dinning cart. Personable My first cross country trip with Amtrak. Not the experience was expecting. Several delays which I understand is common with Amtrak. Most employees were amazing .

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Keolis

Keolis

1.0(8 reviews)
0.5 kmWaterfront, South Boston

They fired one their Bus Drivers for refusing a passenger to board without a mask in a county where…read moreits mandatory. " No PPE for Drivers, But Co. Requires Masks for Anyone Entering its Corporate Office With over 200 public transit worker deaths across the country from COVID-19, and hundreds more who have fallen ill, there's no question the deadly pandemic has wreaked havoc on front line workers in the bus industry. Yet despite the evidence, some employers are failing to protect workers - with protective draping, PPE, or even rules limiting a driver's ability to enforce passengers to wear masks. Keolis Transit America, a national company which operates the bus system for Foothill Transit in Los Angeles County, not only is putting its drivers in harm's way, but actually fired an immunocompromised driver last week after she refused to allow a mask-less passenger to board her bus. "I'm still under a doctor's care," said Kessel Davis, who just returned to work in May following breast cancer surgery. "I have to be really careful for my health." Kessel, who had worked for the agency for the past three years, said the company told her, "We don't pay you to enforce the rules, just drive the bus." "I don't sleep at night since I was fired," she said. "They're asking us to risk our lives to drive passengers." In a memo sent to drivers last week, Keolis reinforced that message, directing drivers to allow passengers without face masks to board buses, despite state law: "This memorandum is to remind all of our employees that everybody in Los Angeles County must use a face covering when in public or around people from other households. However, the enforcement of this mandate is not the driver's responsibility. Foothill Transit has directed both contractors that 'we will not deny service to customers without a face covering' or not wearing the face covering correctly." The company fired driver Kessel Davis after she called dispatch about the problem passenger who refused to put on his mark before boarding her bus. Kessel said she took the action to protect herself and everyone on her bus. Kessel says that very few of the busses in her yard -- maybe 10 out of the 200 buses -- have partitions separating drivers from the passengers. She did note that while buses have been outfitted with chains to separate drivers from passengers, oftentimes passengers simply bypass the chains. Of the 250 drivers in her yard, she believes that at least four of them and one manager have contracted COVID-19. Incredibly, the company still refuses to provide proper PPE to drivers, leaving them to buy their own masks." Shahid Farwaz Labor 411 Shameful stuff, firing a worker trying to do the right thing for her passengers.

Just an update... these morons have now shut the Newburyport line down EVERY WEEKEND ALL SUMMER…read more.. I am currently on a train on Monday morning with 3 other people... yesterday there were shuttle buses turning people away in Salem because it was so busy on a Sunday they couldn't fit everyone on... this company is run by some of the stupidest people in transportation Another update a week later, Keolis decided to change the routes of all the shuttles again. When I just called and asked why they did this AGAIN? The response from the representative was hysterical & infuriating. I was told the routes that include my normal stop was an inconvenience to the driver of the shuttle bus! That's funny... a 10 minute inconvenience for the driver is way better to avoid than the inconvenience of the 200k people around Chelsea, Everett (shockingly cities with a high minority population, I never see them skip Beverly, Salem etc.)and surrounding areas... Keolis is terrible and obviously run by people who has never tAken public transportation

Orange Line MBTA - trains - Updated May 2026

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