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Keolis

1.0 (8 reviews)

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6 years ago

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8 years ago

Started taking the FRAMINGHAM line this week. Monday great, onetime, etc. Tuesday-late. Not a good average so far.

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8 years ago

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Amtrak - Train

Amtrak

3.0(180 reviews)
0.6 mi•Waterfront

Train 96 Northeast Regional (NYC to BOSTON) 4/19/26…read more Super kind staff and very accommodating! Traveling with a group of 8--including kids--so it was impossible to find seats together (especially since there were stops before us). We checked every cart, and eventually had to stand for a bit. Luckily staff were able to accommodate us with Cafe tables!

1. Tv dinners for dinner - the food was poor quality not what I was expecting…read more 2. Observation cart- windows extremely dirty . Difficult to enjoy the view. 3. Bathrooms dirty - never cleaned during trip. Chicago to Seattle Wa Room attendant spent most of his time in his roomette with feet up playing on his phone. 4. Roomette extremely small for two adults . 5. Coach seats look comfortable 6. Chicago 7 Empire Builder - due to weather, mechanical issue. 5 hrs late 7. Coast Starlight 8. Red cap associate Castle extremely knowledgeable and helpful. 9. Union station LAX no electric outlets . Very difficult with all electronics that need charging. Station needs at least a charging station for paying customers. 10. Red cap - Mathew excellent in LAX. 11. Room attendant on train 230 from LAX to NOL - Harold extremely personable & helpful. 12. 4 hours late getting - flood watch 13. Eric in dinning cart. Personable My first cross country trip with Amtrak. Not the experience was expecting. Several delays which I understand is common with Amtrak. Most employees were amazing .

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Amtrak - Microwave breakfast

Microwave breakfast

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Keolis - trains - Updated May 2026

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