i like this service but jesus christ its cold as hell!! i came from providence and we asked him to…read moreturn it down and he said no. it's so cold

It is cold and dirty. It is home to too many pigeons. I should have gone to the South Station.read more

This station was right near the hotel where we were staying at so it was really convenient for us…read more This station was the first American train we took somewhere. We didn't really know what to do at the start because there weren't any instructions of how to purchase a ticket. Apparently you can just put your card to the turnstile and it will credit you for a ride and open the gate. Ignore others jumping the gate. It's not right and others we talked to said eventually people get caught jumping the gate or drafting people through.

I felt like a prisoner being held by from a riot while trying to catch a train at this station…read more Unlike South Station, this feels low brow, like the Penn Station of old. Right near if not attached to the TD Garden and only a handful of eateries. Makes me wonder if there is even a bathroom on the premises. I guess considering it is a commuter rail station that my options are fairly restrictive. A basic station and nothing more.

An amazing service and it is good and fast to get around the city and surrounding neighborhoodsread more

This is Kurt,…read more OnApril 2nd I was driven home on van 2628 (driven by George). George is a wonderful thoughtful patient driver. He deserves great kudos. I would love the possibility of riding with him in the future. We had an incident concerning a blind man scheduled to get on our van along with a service dog. The woman already on the van with me was freaking out aboput the possibility of the dog getting onto our van as she is seriously allergic to dogs. The Ride refused to put either my co passenger on a second vehicle. My fellow passenger with her coat wrapped arpoundith all of the windows open and her head wrapped tightly with her coat. I don't know how the ride deals with deathly allergies at the time the rides are scheduled. It would seem prudent on the Ride's part to consider service dogs along with the allergies of passengers with great concern for safe rides for it's customers. The Driver George handled this situation wonderfully. He gave equal concern for the blind man and his dog and the scare allergic passenger. Reward and thank him for me. I'm always treated good and courteously. I so appreciate the Ride being available to me as a disabled person. thankfully, Kurt Cybulski

Don't get the low rating and 1 star reviews here. I love good public transportation and have lived…read morein places with some good ones. Coming from Los Angeles where I live with transportation that's struggling, Boston's system is a breath of fresh air. Not perfect, there are some delays and a bit of confusion - I'd get over it fast if I'd live there! But it's reliable, comes fast, takes you everywhere in the city, great connections. You can take it to and from the Airport (Logan) which it's a major plus! Pretty fast and easy. It is the oldest in USA (Bolyston station has a small nice museum inside, very cool!), so many stops don't have AC, but they have fans. Staff- some folks nice and helpful, some just OK. Not the cleanest, a tad squeaky, but it extends to ferry lines as well. A few nitpicks, but a solid transportation system that takes you everywhere. Love the lines that take you above ground. I got a pass on a Charlie Card and I used it a lot during my Boston visit. My husband lived here in college and told me it's still has the same smell. Nothing bad for him. More like Proust's madeleine.

Crap service on the Boston T today…read more Bought a 7 day card for $22 yesterday, today the turnstile tells me "invalid card". Service person: "Not my problem. Go to xyz address to fix. I said, "How am I gonna get there with this broken card?" Service person: "Not my problem." @MTA

Along the river, this stop is easy to get from Boston to Cambridge. It's clean and offers views of…read morethe city.

Just for shiits and giggles, hubs decided we leave our car behind and hop on the train directly…read moreacross the street from our hotel- to take us to the Downtown Crossing stop in Boston for dinner. I honestly had zero clue where we were going, but hubs can read a map blindfolded- so went with the flow. The Charles/MGH T train stop is super convenient as it's located right across from The Whitney Hotel. Even though hubs had a good idea where we were going, we still needed a little push from Ricco who has the kindest heart (with red jacket on) and helped us find our way. We honestly didn't see anything wrong with this train station- unlike someone writing about how this station is "crappy" or "dirty". Plus coming from someone who knows NYC subway perfectly well.... this was neither. This stop just took us from point A to point B seamlessly.

A clean enough station on the Orange line of the MBTA. It is between Ruggles and Back Bay stations…read more Symphony station (and Symphony Hall) are a very short walk away. The station has stairs and a single elevator from the street down to the platform level, but no escalator.

The station is as clean as you can expect a public transportation station to be, and there aren't…read moretoo many drunk people on Friday nights. Location is convenient.

The Charlie Card is the ONLY way to travel around Boston! Don't bother renting a card because the…read moreCharlie Card is so much cheaper and far more convenient. We were here for 5 days and bought the 7 day pass. This got us full access to the trains, buses and ferries for our entire trip. We stayed in an AirBnB close to Cambridge and took the Red Line into the city everyday. From there we also took the Green Line multiple times and the Blue Line to get to the airport. If you don't mind public transportation and walking just a short distance to where you need to go, the Charlie Card is well worth the value and even though we had to buy the 7 day pass for a 5 day visit, we got our money worth and then some. We checked Uber some days and the price of one Uber was the same as the Charlie Card for a week.

This is a review for the Charlie Card Store that's described at…read morehttps://www.mbta.com/fares/charliecard/services: "The CharlieCard Store is conveniently located at Downtown Crossing Station in the underground concourse between the Red and Orange lines." Note that the store is outside the ticketed area. If you're a passenger arriving at the Downtown Crossing Station, you'll see prominent signs directing you to an exit and then on to the store. I showed up at the store with a pretty large stack of old Charlie tickets. My aim was to consolidate everything onto a Charlie card. More precisely (and here comes the full disclosure part of the review), I was aiming for a senior card (yikes!) The Charlie Card Store could well have been like the DMV. It wasn't!! After I explained my mission to the staff member at the entrance, I was given a paper ticket with a number on it. To my happy surprise, that number was called within three or four minutes. I soon found myself being photographed for my permanent (senior) Charlie Card. That card was not produced for me on the spot -- it came in the mail a few weeks later. For immediate use, I was given a temporary senior card that held most of my accumulate ticket value, along with a non-senior Charlie card to hold the rest. I was in and out of the Charlie Store in something like ten minutes. I really appreciated the great service!

New Yorker is rating. Union station is clean - everything…read moreis easy to find out. there're waiting areas as well as eating spots - macdonald, Dunkin', Starbucks, local MA coffee shop etc. a restroom is at the train station. (Inc toilet papers)

I like South Station - a few shops, open corner and when the Amtrak was there, you entered the open…read moregates (didn't have to scan, they'd handle that on the train itself). A few fast food joints but not nearly enough seating/tables available with some updates given a new Chick-Fil-A was coming. McDonalds, donuts, coffee, a mini bar, alcohol shop, and CVS all inside. Outside taxi and bus stand, though the taxi driver wanted a minimum in charge and would only take cash if it was only $15-20 for the ride to the hotel. Amtrak, buses, subway stop, and regional rail here (MBTA). The building wraps around the corner and doesn't connect to the business tower behind - interesting design, though. They did allow you to board about 10-15 min early.

Andy was personable. The boat ride was an efficient way to get from part A to part B…read more We used the water taxi in the morning and by 3:00 in the afternoon, we were unable to reach them for pick up. I guess we'll save the return tickets as souvenirs.... bummer.

Meeting point of the new Taste This Tours. The stop at Christopher Columbus Park wasn't hard to…read morefind - it was by the water on the Long Wharf Marriott side of the coast. Our City Water Taxi arrived on time and the ride wasn't too rough for the smallish sized boat. Once we arrived at the Logan stop, the captain gave the Logan bunch directions to the airport shuttle, and we headed off on our way. Tip - They offer Scups customers a special $10 round trip rate.

I had to make a last minute trip to Massachusetts because of a family emergency. I was already…read morestressed, arriving at Logan pretty late and wanted to book a car service for ease. I called Boston Executive Limo Services and they were able to accommodate my less than 48 hour request. Everything worked as it was supposed to: I got follow up email confirmation, had a text from my driver when I landed and he was right there with the car when I arrived, even with my flight being 20mins early. Super professional, immaculate car and great efficient service.

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!