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    Red Dot Storage

    1.0 (2 reviews)
    Open Open 24 hours

    Services - Red Dot Storage

    Self storage

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    6 years ago

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    U-Haul Moving & Storage of Gurnee

    U-Haul Moving & Storage of Gurnee

    (2 reviews)

    Had to move out this week and took a chance on the newest U-Haul location in Gurnee, and I'm so…read moreglad I did! For all you fellow Chicago Cubs fans, you'll LOVE the fact that this U-Haul store is located on Waveland Avenue! Hey Chicago, whaddya say? Let's rent a U-Haul truck today! So I ended up renting a 15' truck for a day, and I have to say that of all the U-Haul locations I've rented from, I have now met the best U-Haul store owner ever in Karl (make sure you spell his name with a "K")! Be sure to ask him about van or truck availability, as well as to explain how much it will cost you per day AND cost per mile (depending on what vehicle you end up renting). In addition, be sure to also ask Karl about the "Take a box, Leave a box" program that he hopes to have in the future at this particular U-Haul location. The process of obtaining the 15' truck went very smoothly, and Karl even gave my buddy and me a free bottled of water each for our move! I mean, who does that anymore? Karl also included a helpful chart to let you know how much gas you'll need to put into the gas tank in order to get it back to the level the truck originally started with. The next morning, after I had returned the U-Haul truck, I saw the pride in cleanliness Karl has in his company when I saw him go to work wiping down the truck's dashboard and when he mentioned he would mop the entire floor of the truck's storage area afterward. Just FYI, for any future 15-foot truck renters, the gas needle took 10-15 minutes to go up from the 3/8 level to the 7/8 level I was supposed to fill the gas tank up to. All in all, Karl and his awesome customer service was the reason why I'm giving this U-Haul location 5/5 stars and the reason why I'm not going to rent a truck from anywhere else besides this U-Haul location if I ever need to move in Lake County again!

    I owned many car dollys and the one i used (Only one they had) had many issues and it was very…read moresketchy. good service but highly suggest you look over EVERYTHING before getting to your location and dealing with a bunch of stuff you were not expecting..

    CubeSmart Self Storage - CubeSmart Self Storage

    CubeSmart Self Storage

    (3 reviews)

    TERRIBLE company. My mom passed away, and I paid for her small unit for years. No problems. Every…read moremonth the old company took out the payment a few days after my SS hit my bank. No problems. Then this crappy bunch bought out the old folks. I immediately call them to set up automatic payments. NOPE. I have to bring in precious Trust papers and a death certificate. Are they going to want to keep copies? These papers are none of their business. So I miss a few payments before Christmas. Then they slap you with a $25 late fee. So now I owe about $100. Now I made it through Christmas, I was going to pay the $100 I owed. NOPE. NOW I OWE $200. RIDICULOUS! Frankly an old customer like me gets a $20 break on the cost. I am sure Cube Smart is trying to push ALL the old customers out. I have talked to the onsite manager many times. KRISTY, who won't give her last name, doesn't seem to remember talking to me at all. KRISTY also doesn't seem to be able to remember that my Mother is dead. After the whole conversation with this rude woman, she had the gall to call me Marion. After I told her Marion is dead. THIS COMPANY HAS THE WORST CUSTOMER SERVICE. PLEASE GO SOMEWHERE ELSE, YOU WILL BE MUCH HAPPIER. THANKS FOR NOTHING KRISTY! TRY TO NOT BE RUDE TO THE OTHER CUSTOMERS! .

    Hi, I'm new to CubeSmart Storage. However, they made it easy for me to get my storage unit set up…read moreand easy for me to place and access my stored items. I would recommend you look at this facility for your storage needs. Regards, Kevin

    Red Dot Storage - selfstorage - Updated May 2026

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