I had my wedding here literally 2 weeks ago, and it was BEAUTIFUL. I loved everything about this venue....except the coordinator. She was SUPER rude to my guests, my maid of honor and MYSELF (the bride) and my husband. Let me break this down more for everyone who thinks I am just complaining to complain.
In her defense, I did a night wedding. Not her usual thing, I understand. However, we live in Arkansas (due to us being in the military) and all of our folks are based out of Texas. So these people are traveling to see us. To make the long story short, we hired her as our "coordinator" & when the ceremony was over she took us upstairs to the brides room to bustle my dress (also where she claimed we were to have alone time to eat and do whatever for 20 mins) well 45 mins go by and everyone and I mean ALL of my wedding party are standing outside FREEZING because she locked the doors to the inside of her venue and couldn't figure out how to bustle my dress. (It was a French bustle). So half of my wedding party left because of that. Her AND my mother at this point couldn't figure it out, so Tracy decided I wasn't going to get my dress bustled. So the DJ announced us, and I tried to walk out of that room with my unbustled dress to embarrassingly be caught by the door. This is the point where my husband and I are supposed to do our first dance, but I couldn't quit tripping over my dress enough to do anything of the sort so I called one of my bridesmaids who literally saved the day and bustled my dress. Tracy (owner and coordinator) went around the corner while she was doing this and said "WHAT are yall doing you're supposed to be having your dance." And my bridesmaid who was saving the day to bustle my dress said "I'm bustling her dress" and she said "we don't have time for that" to which my BA bridesmaid replied "well the bride would like her dress bustled so that's what we are doing." That's not all! She yelled at my husband and I for taking night photos, she called for my mother every 2 seconds which made her miss out on PHOTOS WITH ME, she didn't make sure the bride and groom had FOOD for after the wedding (bc we haven't gotten to eat at all at this point), and several more things. As beautiful as this place may be, please PLEASE do not hire Tracy as your coordinator.
We went with her recommendations for catering, DJ, but not photographer. Funnily enough he was the best part of the entire experience. All in all, if you book here, outsource your coordinator. She is rude, mean, and difficult to work with. I have never spent so much money for me and my family and friends to be treated like such crap on the most important day of mine and my husband's life. read more