AMAZING experience! We did confinement, which is their hardest/scariest room, and it blew our expectations out of the water! My biggest grip with escape rooms is when it's all the same sort of puzzles. But with this one? There was such a good mix ranging from riddles, to numbers, and some physical puzzles and everything in between You can also choose to add some jump scares if you would like and I definitely recommend doing it! I'm scared of everything and this escape room was definitely not horror room scary. I promise everyone can do it! The room was so cool and so high-tech ranging from doors that automatically open when you solve a puzzle to some cool features with their photos that are hung on the wall They have a new fantasy room that we can't wait to try when we come back! read more

Red Door Escape Room - Escape Games Near Me - Temecula, California

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Be aware if you leave an honest review you might get a call and email at 11:30pm by the manager wanting you to explain in more detail why you left an honest review. Regardless, my experience here does not change. I still stick to my 3/5 stars for the game not being reset fully, but this updated review pertains to customer service. I don't know what the intent behind the email and call was but i'm still waiting for a response from you via email... read more

The time I went to an escape room was one of the best and worst times of my life. My friends and I thought that doing an escape room would be a great way to celebrate my friend's birthday; that was until, well when we entered the building. "It's your B-Day, Happy, Happy Birthday" I sang with joy as we entered the building. "You're embarrassing me!" Friend 1 groaned. We all looked around the lobby room taking in all the details, a massive red door in the side, a desk with an attendant sitting near it, and three benches alongside each wall. We all sat down while Friend 1's mom checked us in. Friend 2 kicked her feet in excitement. "Guys I'm so exc-" "AAAAAAAAAAHHH, PLEASE NO, HELP ME PLEASE!" An unknown girl screamed behind the massive door. Everyone, except for the attendant, had been stunned. I nearly jumped 6ft. into the air. "So sorry guys! That was just one of the room's jumpscares. We'll warn you next time when one of them is about to happen." The attendant lady apologized. All 4 of us stared at each other deciding whether or not coming here was a huge mistake. A few minutes later, a lady, appearing to be in her young low-twenties, came from behind the massive, red door and called for us to come to our escape room. She explained that her name was classified, and that she'd be the one monitoring us and giving us clues. She brought us to our escape room and closed the door. "You have an hour to escape the room, your timer starts now." a robotic voice said from the monitor screen. Within seconds we all started freaking out. "OMG OMG OMG WE'RE GONNA DIE HERE, WE'RE TRAPPED FOREVER!" Friend 2 cried out. "GUYS LOCK IN! Start looking for clues." Friend 3 had started commanding everyone what to do. All three of us had started looking and were investigating the prison decorated room when suddenly. I jumped for joy, holding a clue in my hand "OMG GUYS LOOK AT WHAT I FOUND ITS A RUBBER GU-" "IT'S MINE" Friend 2 snatched it from my hands. We started to mess around with it trying our best to figure out what it was for. Eventually we figured out that it was a key for a vault under the prison bed. Thirty minutes had passed, and all of us were locked in and doing great with the clues, but then, it happened. Friend 2 and I decided to search the first room for more clues when he heard a weird noise. "He's coming.." a voice whispered. "Did you hear that?" I asked, scared. "Yeah, I heard it, but who's 'he'..?" Friend 2 questioned. The whisper came back, "He's coming.. He's coming.. HE'S HE-" the lights immediately turned off and the sounds of a gunshot and a girl screaming filled our ears. It was too dark to see when something jumped on me. Stunned, I fell to the floor. It was quiet for the next few seconds. The lights turned back on and I realized the "thing" that had jumped on me was Friend 2. We were both hugging ourselves with our eyes filled with tears, that's when we heard a ding come from the monitor screen. We both got up and looked at the screen, it was a message from the lady who was monitoring us. The screen read, "Sorry girls, just a little prank to throw you guys off " "Don't tung tung cry!!" she said while pulling up an image of Tung Tung Sahur on the monitor screen. Rage filled me and Friend 2, we were so upset that we started yelling at her through the monitor cameras. Overall, we had an amazing time at the escape room!! read more

I definitely recommend doing the Confinement room! It was creepy, had us on edge the whole time, but it was so much fun. It was definitely challenging but the whole experience was really well put together. Also, shoutout to Ashe! She was super sweet, really helpful when we needed it, and made the experience even better. You can tell she enjoys what she does. We had an awesome time and will definitely be coming back! read more

Red Door Escape Room - Escape Games Near Me - Temecula, California

So much fun! Highly recommend! We had an awesome experience at Red Door Escape Room in Temecula! They have 5 different themed rooms to choose from, and each one is designed really well with immersive puzzles and storylines. The 60-minute rooms are about $38.95 per person (around $40 with taxes/fees), which is totally worth it for the experience. We ended up doing two rooms: Prison Break and Once Upon a Time, and both were amazing! * Prison Break was intense and challenging with a cool storyline about escaping before the guards catch you. * Once Upon a Time had a magical fantasy theme where you search for powerful stolen items in a castle. The puzzles were creative, the rooms were immersive, and the staff was super friendly and helpful. It's such a great activity for friends, family, or team building, and it really makes you think and work together. We had such a great time and will definitely be coming back to try the other rooms! read more

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We had a great experience in our adventure today . We will be back , thank you Diana for your great customer service

Red Door Escape Room is located in the outdoor plaza area of the Promenade Temecula shopping center. Don't make the mistake of looking for them inside the mall. There is a three-story parking garage right around the corner from their location. Once your book your game, you can sign the waivers online in advance to save time when you arrive. True to their name, to get to the entrance of your escape room, your game master will first lead you through a tall red door with trees on it which is framed by a golden arch. It is a great way to immerse you a bit before you even get into your room. There are lockers inside to store your belongings. We did the Fair Game room which has a carnival type theme. The room has a few combo and key locks, but many of the puzzles are physical or mechanical carnival style games, which was different and cool compared to the average escape room. The room was a mix of linear and non-linear. Even with only two of us, we split up at times to work on different puzzles. This room requires more teamwork than most that we have done before. Help is requested by pushing a red button by the entry door, and hints are then given via text on a TV screen. I had read on Morty that one of the puzzles in this room gets stuck periodically, and indeed it happened to us also. However, our game master came in quickly to resolve the issue and gave us extra time to make up for the mishap. There was one other puzzle that also needed some coercing. Overall, the room was really fun, and definitely a challenge. Our game master Miguel was excellent. He was fun and enthusiastic as soon as we met him, and he was very timely with hints when we asked for help. We were so close to finishing the room when the clock was about to run out, he gave us a few extra minutes to secure victory. Thanks Miguel! Their prices are very reasonable at $39 per person, no matter how many people are in your group. Most places charge extra if you only have two people doing the room. They also have a 20% discount if you play another room the same day, or book a future date after finishing your room. They have a total of six rooms at this location with a good variety of themes. They also have other Red Door locations in California and other states. We will definitely try more rooms here when in the area. read more

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7/15/2025 - from San Diego and we did the Confinement. Didn't escape. Last item we ran out of time. Very fun and be afraid! Wish I could take photos inside but I can't. read more

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This place is an absolute blast!!! My wife and I conducted "Confinement" with the option of jump scares. Oh man, was it fun. We are definitely going back to this place for the rest of the escape rooms. The staff was also great. Keep up the good work. read more

Nathan was awesome. From the start of talking to the young women on the phone to the great experience in the escape room. Loved it! Organized, helpful, happy and fun. Loved this visit read more

ashe was awesome!!! she had really good customer service and made our night even better!!

I had a great time at the escape room and really enjoyed the experience. The total cost for two people was about $86, including a $7 protection plan fee in case we needed to reschedule. The facility was clean, welcoming, and had a friendly atmosphere. Our game master, Michelle, was very sweet and made the experience even more exciting with her enthusiasm. I look forward to coming back and meeting her again in the future. My only critique would be that the lockers to put your items felt a little loose after being locked but that seems to be a maintenance issue. read more

We came in with a pre book to celebrate my daughter's birthday and the kids had so much fun we decided to book another escape room that same day . Ash was so helpful in scheduling us in due to the limited availability. She was amazing and even gave us a 20% off for booking same day . We will definitely be returning and escaping the rest of the rooms . read more

Came here to celebrate my birthday on 1/28. My boyfriend and I booked the day of with no issues , once we got there we were welcomed by a young guy behind the counter , he was super friendly and attentive. Our game master was Michelle , she was amazing . She had a ton of knowledge and was super stoked. Her energy was super high and we absolutely loved it. We did Fair Game, while we were meet with some difficulties, Michelle was able to give us hints without giving too much away but they were very clear . They also put in a birthday card for me in one of the rooms , that was super sweet of them. We will definitely come back, and I absolutely recommend getting Michelle !. read more

My daughters and I did our first ever escape room experience today and it was fantastic! We weren't quite sure what to expect and our game master Jose set us at ease explaining the process. We had so much fun and thankfully we had (and used!) our unlimited hints. Next time we'll be better at it now that we're over that initial learning curve (fingers crossed; we felt a little dumb at times lol.) We did the easiest level room (Once Upon a Time) which has a fairytale/enchanted forest vibe. I like that all their rooms follow a connected universe of storylines and we definitely will be back to do the next room. As we were walking out Jose led us into that room (prison break) to check it out and it looks like it will be a challenge but very fun. This would be a great idea for date night or for a small group of friends (I'd say 3-6 people is a good number for an escape room.) A little pricy but IMO worth it for a memorable, unique experience. read more

The puzzle flowed smoothly (Prison Break), the staff was very helpful, and they were avilable on a busy saturday night and even offered a 20% discount for another same-day boking. 40$ per person. read more

We hosted a party event this past Saturday at Red Door Escape Room, and I cannot recommend them highly enough! From start to finish, the staff was incredibly accommodating and went above and beyond to make sure everything ran smoothly. A special shoutout to Nathan, who was polite, professional, and extremely helpful throughout the entire process. He stayed in constant communication with us, ensuring that all our needs were met--even helping coordinate additional services that made the day even better. We had a large group, and they were kind enough to let all of us start our escape rooms at the same time across different rooms, which really helped with the flow of our event. Everyone had an amazing time, and it truly made for a fun, memorable experience. If you're planning a group event or party, Red Door Escape Room is the place to go. Stellar service, fun atmosphere, and a team that genuinely cares! read more

Have done 2 escape rooms here and many in other places. First was good. Second they were busy and late by over 15 minutes for our scheduled time. When we finally need some, they were delayed in getting us hints and gave us ones we were already past, which actually slowed us down. Fairly certain the person wasn't watching as well as they could be. read more

We had party of 7 playing the Fair game rooms. Parked in the parking garage nearby. Rowan was our game master. He did a good job explaining before we watched a short video. Rowan monitored the rooms giving clues which we pushed a button inside the room to request . Last room had fairly dim lighting which made it difficult to see the letters on the combination locks. Rowan said that we could have requested a flashlight before hand. Either that or use your cell phone flashlight. We had fun. The group escaped with 5 minutes to spare. read more

Great escape room! The staff was very friendly and even gave my daughter a birthday card. Fun all around! Thank you

super fun and immersive room! the jumpscares were so convincing! shoutout to val who lead us through the room and throughout our experience, she's was so easygoing and fun ! :) will definitely be returning read more

Red Door Escape Room - confinement - Escape Games Near Me - Temecula, California

Actually pretty impressed with this place! Ashley was awesome and the escape room we did (Confinement) was challenging ... the props and ambiance were great compared other ones we have tired. It was fun :) thank you. Will be back!!! read more

Red Door Escape Room - Escape Games Near Me - Temecula, California

My son and I did Prison Break and it was really fun. Thank you for our Game Masters Val and Jordan. They did a wonderful job and made our experience memorable. I will definitely recommend Red Door in Temecula to family and friends. read more

Very kid friendly, which is what we were looking for! My 8-year old wanted to do an escape room for his birthday but didn't want a scary one and I wanted to make sure he was able to participate in the puzzles. This checked all our boxes and everyone had a great time! read more

Red Door Escape Room - Inside The Terminal - Escape Games Near Me - Temecula, California

My wife and I booked Fair Game for 11/2, and it was a great time. Everything that I expect in an escape room. Our game master Ashley was upbeat, friendly, and helpful. We are looking forward to our next room. read more

Red Door Escape Room - Fair Game - Escape Games Near Me - Temecula, California

This is my second room I've done at this location and I had so much fun. My friend and I escaped Once Upon a Time with the great hints provided by Avery. She was our Game Master and was full of energy and very encouraging. I can't wait to go back! read more

Red Door Escape Room - We Escaped! - Escape Games Near Me - Temecula, California

LOVED this escape room!!! We had the most Amazing time playing Once Upon a Time! Our host Nate, (Nathaniel) was FANTASTIC!!! My daughter was sooooo excited and he hyped her up so much making the experience so much more exciting for her AND us!!! Highly recommend!!! 5 stars!!! read more

Red Door Escape Room - WE ESCAPED!!!! - Escape Games Near Me - Temecula, California

My fiancé and I tried out Red Door Escape Room yesterday and we had a lot of fun! We've done quite a bit of escape rooms, to give you an idea of level of experience. We did the Prison Break room. There were a couple technical errors, which is prompting the 4/5 star review, but they're still in their soft opening stage. Our game master was informative and helpful, giving us a bit of additional time on the clock when we encountered these technical errors. The puzzles were really cool though, and we did make it out. We're definitely going back to try the rest of the rooms as they become available! read more

Red Door Escape Room - Escape Games Near Me - Temecula, California

I love this place and I am so happy we have a new place to do rooms at. Staff is so nice and manager is very helpful getting your large group underway. I did a private event for Girl Scouts here and it went flawlessly! read more

Ashley was absolutely incredible she really made my night we were on a double 1st date and we had the most incredible time thanks so much again Ashley you are 10/10 100% of the time, also without you we would have never been able to complete it so... aka Dream team n read more

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The Red Door Escape room is a wonderful atmosphere and we'll kept facility. I did the confinement escape room. The puzzle was fun, but our guide Rowan did a poor job throughout my experience. My group was told that each clue button is right by the door of each room, but there was only 1 total, which was very misleading. We kept hitting g the button in the third room for 8 minutes before we were told to go back to the original. Plus, when we were in need of a clue, there was a significantly delay from pressing the button, until the clue actually appeared on the screen. In previous experiences at other escape rooms, it populated in about 5 seconds. Rowan delayed it about 30 seconds. Throughout 60 minutes, this significantly cuts time. Overall, the facility was nice, but the poor guide put a huge damper on my time completing the escape room. read more

AMAZING & NICEST CREW! So it was my first time doing an escape room and I had a blast! We did the prison break room and it definitely tested us, lol. From the moment my partner and I walked in to the moment we left, everyone was so nice, informative & attentive. Especially our game master Nathan! We are DEFINITELY coming back to do more! read more

Red Door Escape Room - Escape Games Near Me - Temecula, California

Staff was so friendly and explained the game very well to us. We didn't finish our room but Ashely came in after and explained the game to us and offered to take pictures for us! She was super nice and my boyfriend and I will definitely be returning. read more

2nd time here and I will definitely be coming back again! We did Confinement and Once Upon A Tome with Cian as our guide both times. Great guy read more

Me and my husband went here for our early Valentine's Day date night. We went around 11pm and did the Confinement room. It's their hardest one and going late made it so much better. They give you the option to add jump scares which involve loud noises and things to make the experience more fun. Our Game Master and "additional team member" Kanna (hope I spelled it correctly) was amazing. She was very helpful with helping us through our first escape room together. We didn't escape but that's didn't ruin our experience. We will def. Be gojng back for the others rooms. read more

Me and my family went out and did two of the rooms at Red Door Escape Room this weekend, and to say it was an enjoyable experience is an understatement. The rooms themselves were designed extremely well, with unique puzzles that even caused us Escape Room "veterans" to be a bit stumped at times. But the main draw of the place is the incredible staff. Our game hosts Nathan(Cian's protege) and Cian(Nathan's Idol) were super funny and kind, even conversing with me and my sister like any other people, despite our youth. We really appreciated you guys so much, and I'm just trolling Nathan, or did Cian tell us to say that?? who knows? Either way, really great escape room place, we highly recommend it for all families! read more

Red Door Escape Room - me and my sister - Escape Games Near Me - Temecula, California

Tina our game master was AWESOME! I went with my two children and we had so much fun. I think we were given some extra time when we were at the last room which I appreciated because the kids were so happy to escape. Thank you for an incredible experience. Definitely going back. read more

We did the 30 minute Robot escape room. It was really fun. It was relatively challenging and the clues were pretty cool. Will be coming back! read more

I booked this venue for a company bonding event and will never do so again. We booked two rooms for approximately 11 people and three of us were unable to show up. We still split the remaining group into two rooms and there were no issues. After we left, one of the staff members calls and states that they were missing a ball from the carnival room we played and claimed we took it and that they were going to charge us $25. We told them over and over that none of us took a ball from the room. And why would we? What would we even use it for? I told them to review their camera footage and get back to me because we refused to pay for something we did not take. Eventually they called back and told us they had found the ball. It was really rude and really unprofessional of them to accuse us like this. The staff also told us we could use the three credits at a future visit since we still played both rooms and that we would just have to call into let them know it was under my coworkers personal account. They also stated they were going to leave a note in the account that I could use the credits since it was under my coworkers account and her name and to just provide my name and there would be no issues. Later down the line I try to book a large group for a room for my birthday and the manager Lucas tells us that I'm unable to use the credits and he won't honor this because the previous worker "misspoke." The staff at this location are providing customers with false information and not properly trained. They were also trying to charge us for something that we did not take. If only their staff tried a little harder they wouldn't have accused us and made us feel bad about the missing ball. We will never book this place again and it's disappointing how unprofessional the past and current experience is. read more

Gave as a gift to my daughter and her husband who had a fantastic time. They will be returning to try different rooms.