I was connected to Chris by a local merchant to resize a large rug. My initial contact with Chris…read morewas good but went downhill from there. I do not recognize the person in the positive reviews of Chris I have seen online. The Chris I worked with was scattered, unreliable, and unprofessional. He was so late for the first appointment to pick up my rug I had to reschedule my morning and miss a meeting that day. When he did make it to pick up my rug we unrolled a portion of it and decided on measurements for the new size that worked with the pattern on the rug. These measurements differed from the hand-drawn diagram I had texted him earlier before I purchased the rug. I asked him twice if he needed to write down the new measurements and he took a couple of pictures with his phone and said he didn't need to write anything down. He told me the rug would be ready in about a week; in one week I had not heard from him so I contacted him. He did not even have the surging/stitching yet that he needed to do the work. I was going to be out of town so we set a new delivery date for the rug 3 weeks later. I texted the morning before that date and we set up an agreed upon delivery time for the following morning. Around 5:30 that evening he called to say he had just cut a hole in my brand new rug while cutting plastic wrap off of the rug. After much discussion he agreed that he needed to buy a replacement, which took almost 4 weeks to arrive. While waiting for the new rug we talked on the phone and he told me the measurements on my hand-drawn diagram were not going to work with the design of the rug. It was clear he didn't remember (& had not written down) what we had discussed together in my home and the new measurements we had decided on. At that point I had no confidence that he was going to complete this job correctly. As soon as the new rug arrived, I told him I did not want to continue with this transaction. I asked for the $350 deposit I had voluntarily given him; there was no contract or form I had signed and he did not require this deposit. I told him he could keep a portion of the money for the surging/thread he ordered for my project. Both the thread and the padding he had ordered for my project could be used for another client. This discussion was over the phone and Chris' response was to continually yell at me and not allow me to talk. He hung up on me, called me a terrible customer, said I was making up stories about him (which we both knew was not true), and made many other rude and unprofessional comments. The only way I could say what I needed to say was to leave a voicemail explaining my need to end this transaction because I could not have any more problems and delays and at that point I had no confidence that I was going to get the rug correctly completed in the size that I had asked for. In our phone conversation Chris refused to give me any of my deposit back, yelling that he had no money because he had just replaced my damaged rug. It's been more than 2 weeks since then and I still have received no money or any further contact from him. I had the misfortune of paying $350 for a stressful mess of a transaction filled with delays, excuses, mistakes, and general disarray. I cannot imagine trusting this guy with any rug you care about. Hire him at your own risk.

Working with Jason from Morning Star Flooring was a breeze! He returned my call promptly, went over…read moremy project with me in detail and started within 2 weeks. The carpet installation took 2 days and looked awesome when he finished. He was pleasant, courteous and on time throughout. He also charged a very fair price given the quality of his work. One of the best contractors I've worked with overall, since starting house construction 4 years ago.

From the owner: Jason Tomes has over 20 years of experience installing custom flooring for clients in Washington…read moreand Idaho. Jason has been married to wife Sally for 22 years, and together have four children. His love for family translates in his work, helping other families feel more at home with the flooring they love. He is a devout Christian man and carries his values with him as he works. Prior to flooring, Jason served in the Military. If he's not on the job, he's most likely working on the family farm, hunting, or woodworking. Services include, hardwood, vinyl, LVP flooring, carpet, installation, repairs, and removals. Call today for an estimate!

Good selection, but more importantly, wonderful and friendly staff. I came in with a rush request…read morefor a single box of tile and they were able to have it for me within just a couple of days. For a small order and repair which probably wasn't worth their time they bent over backwards to take care of me and that is much appreciated. Definitely check them out. The showroom is beautiful too.

So I recently called about an LVP flooring install. I was just getting ballpark pricing on 1,050'…read moreof LVP. The quote I got from them in April 2019 was about $9,000. I had the quote sheet. Debra (co owner) tells me I'm looking at $20,000. I was pretty upset that I had budgeted wrong. Inflation she says. Yes I've heard and experienced that but she is talking about 122% inflation since 2019 (35% a year). That, we haven't had. Luckily, I called a couple other places and found out I'm looking at bout $12,000 for pretty good stuff. So...before going with them I'd get other quotes.

Erin was a blessing and helped us every step of the way to designing the interior of our home. She…read morewent above and beyond to address our preferences and we couldn't be happier.

I experienced serious problems with a master bathroom shower tile install by Lake Forest Interior…read moreDesigns. Lake Forest examined the installation, advised they would take care of it. They removed all of the tile, replaced it with new tile and rebuilt the entire shower. I was really impressed with Lake Forest Interior Designs. They definitely stand up by their work and reputation! -Thanks, Hannah and Stephen for your hard work! Cliff Pratt

Great floors did a beautiful job on two of my listings. Made all the difference in the world and…read morebasically sold the houses !

Five years ago I had a great experience with Great Floors on a carpet install for a home I was…read moregoing to sell. What a difference 5 years can make since I've heard Lowes has purchased Great Floors recently. I'm selling another home and the customer service was far below acceptable. I was told a crew would install the new carpet. Only a one person crew showed up for the install. Old carpet came out in 2 pieces and new carpet went in in 5 pieces most likely because contractor could not handle carpet weight in 2 pieces. I now have showing seams every 4' to 6'. We were told that Great Floors would make it right by our salesman but that was another lie. Also I was lied to about the warranty transfer to the new owner of the home. They refuse to make anything right. I will never use or recommend Great Floors to anyone ever anywhere because of the lies and excuses we have received from the Coeur D' Alene store.

AP Handyman Services answered my call on the first ring. Scheduled my job 2 days later. Arrived on…read moretime. Did the work quickly, professionally and correctly. Friendly, courteous and knowledgeable. A pleasure to doing business. They use a nice automated texting system that schedules the job, sends reminders and sends the invoice. AP Handyman Services exemplifies how business should be conducted. Trevor was great. I won't call anyone else.

AP Handyman Services provides quality service with a more than fair price. This is my "go to"…read morecompany for the things I need done around the house that I can no longer do. He arrives on time, works quickly and is very professional. I had Trevor install pictures, a couple of large screen tv's, and today, I had him install a couple of ceiling fans. I won't call anyone else.

I highly recommend Accent Design. Renee was my design consultant and it was a pleasure to work with…read moreher. She gave excellent design advice on my two major bathroom remodels. They look awesome. There's a warm friendly atmosphere in the store and you can tell they all get along well and help each other.

Extremely large selection of flooring, excellent customer service and top quality installers…read more(Brandon was our installer and did a perfect job!). Can't recommend highly enough - they really care about making the customer happy!

most kind and helpful, punctual response with professional assistance. should always be your first…read morechoic.

I cannot recommend AllKlean highly enough! I had a terrible situation where I accidentally dumped…read morepart of a cup of coffee that was sitting on my built-in china cabinets, which is near the back side of one of my white sofas, and it splattered all over my sofa-which happens to have very delicate fabric. I truly thought my sofa was ruined. I'd already had other cleaning companies come out in the past to try and remove stains from this sofa, but no one was ever able to make a difference. AllKlean was completely different. They were professional, knowledgeable and friendly. To my amazement, they got every bit of the coffee stain out. My sofa looks like new again. They also applied a scotch guard afterwards to protect the fabric going forward, which gave me peace of mind. If you need upholstery cleaning-especially delicate or light-colored fabrics-AllKlean is absolutely the company to call. They exceeded every expectation. I would highly recommend AllKlean. I am a customer for life.