Nice guys they helped me out and let me leave motorcycle there for a bit while I was SOL thanks…read moreagain!

I wish I could leave a 0. Purchased a vehicle from this business for my daughter. I bought an…read moreextended warranty, only to find out that an engine oil leak is not covered. Buyer beware of this shady dealership in Lansing. I'm not fooled too often but they got me and now we have $3K in repairs that need to be done only a month after we took delivery of the vehicle. Do not be taken in by their confidence scam, I really thought we got a good deal and were treated well until we needed them and the warranty company to step up. Avoid GWC Warranty as well! That's all, no tears just major buyer remorse. Time to eat the cost and move on. Hopefully this steers even one would be buyer away from this terrible company!!!

Bought, or should I say leased a car from them. Excelent service and a great experience! I would…read morerecommend them to anyone who has less than perfect credit. They even delivered my car for free and I live over 400 miles from the closest dealership. I'm extremely pleased with my new ride (2016 Kia Optima) and the extended warranty is a great value. Payments could be a little lower but as a person with horrible credit (509) I expect to pay more. A++

Steve and Jarrod did an amazing job helping my husband and I the right vehicle for us!! Steve even…read morestayed late to help us take the vehicle home today!! First time going to car city and love them already!!! Meghan!

Extremely negative experience with Dick Scott…read more Swapped my first leased vehicle out a month early for a new lease. Seemed like a simple deal at the time. Then, days later, got hit with a multi-thousand dollar third party charge for excess damage on old vehicle (which it did not have). Vehicle had never been in any accident, but even with me paying for an excessive wear and tear plan, it still cost me several thousands of dollars (almost a third of the total cost of the lease). No warning, no way to argue with the charge. Dealership just washed their hands of it and laughed at how badly they screwed me over. This is exactly what everyone fears when dealing with an auto lease. Thinking everything is good to go and then getting hit with a massive out of pocket hidden fee for absolutely nothing. It has made me detest my new vehicle and cannot wait to be done with this lease in a few years so I can never work with Ram again.

Talked to the dealership about a jeep grand Cherokee L and they said it had a trailer hitch on it…read more I drove 11/2 hours out to dealership and met sales guy Nelson. We walked out to the car and I told him that the person I spoke with they said it had a trailer hitch. We looked and it did not have the trailer hitch. I said I need a trailer hitch and all he said was I guess you're not buying the car. Nelson could care less about selling me a car and there were other people waiting at the dealership. Very disappointed in the dealership and beware of Nelson, he could care less.

I've been taking my cars (VW & Audi) to Nick and his crew for about twenty years now for anything…read morefrom oil changes to major repairs. They have always taken care of me with top-notch service at a reasonable cost. If you have any type of foreign car, there's no better place to get it serviced.

For the past couple of years, I have had Redline Auto Service do some work on my 1999 VW EuroVan…read moreCamper as I used it and was getting ready to sell it. Scott and Nick were the greatest to work with - Scott knew everything about that vehicle and was able to make the necessary repairs at a reasonable price. They went above and beyond in their service to me. I highly recommend them to anyone with a "foreign" car, whatever the need.

Bought a vehicle from Eric and I gotta say, he is a good con artist salesman, I will give him that!…read moreI've dealt with lots of car salesman in my life and I used to be one myself and he is very good at manipulating his cards. Tried to sell me a warranty that doesn't actually cover anything. (Read the fine print that most people don't) they jack the price up on vehicles that have issues so that when you find the issues they can lower the price for you or offer to make the repairs to make you feel like you are getting a "deal" I ended up paying more because I needed a vehicle now and couldn't afford to wait for a good deal to come around... don't put yourself in my shoes, have patience. Don't be fooled, these guys are out to make money and don't give a crap about you. They are not your friends and will gladly let you buy that truck with a bad transmission and not say a word about it. Don't be fooled! Do your inspections! The cars on the lot are there for a reason! Make sure you find that reason before buying.

Drove and hour and a half to look at a truck that was listed as "rust free"...upon arrival I…read morediscovered paint was bubbling on the box above the wheel wells, rockers had covers on them with what appeared to be a gallon of bondo, repainted with paint that didn't even match, could see paint lines everywhere! Very displeased with the described condition of the truck and actually what it was...ended up not buying the truck and would not go back

I purchased a vehicle from Aldrich Auto Collection in March 2019. The car had that "new car" smell…read moreand was detailed inside and out. The entire process was easy and fun. I would recommend anyone looking for a quality car to visit Aldrich Auto Collection. If they don't have exactly what you're looking for, they will find it for you in a reasonable time frame.

The honorary first review, something that could easily make or break a new business. Thankfully for…read morethose at Aldrich Auto Collection they deserve nothing less than their well earned 5 stars. I had the privilege of being their first car sale and complete auto detailing, which went seamlessly! Paul's patience was greatly appreciated throughout the entire process. Looking for a new car is something that for many, including myself, is a very daunting task. The fear of buying a car that you don't truly love, or even worse creates more problems in an already problematic life. Paul put my worries to ease by constantly keeping me informed, transparent, and here's a shocker for the used car industry he was honest! Thank you Paul and everyone else at Aldrich Auto Collection for making this such a smooth sailing experience.

The only used car dealer I trust. As a family, we have bought three cars from Conley Auto. the…read morefirst 2 cars lasted well past 200k miles. I'm still driving the third car and have put over 60k more miles on it without any issues beyond normal maintenance.

Rented a Penske truck with tow dolly and the owner stayed open past operating hours as well as…read moreproviding a tutorial on hooking up the tow dolly. Made it simple and easy to drive away. Made us confident that we would reach our destination without any worries. These guys do know what they are doing and customer service was spot on.

I had a very disappointing experience with Paradise Motors and feel obligated to warn others…read more This dealership presents itself as a "Buy Here Pay Here" operation, which was the main reason I contacted them. However, that was not my experience at all. Instead of offering in-house financing as advertised, they ran my application through an outside lender (Credit Acceptance). On top of that, I was told I would need to put down $5,500 on a vehicle -- which completely defeats the purpose of working with a BHPH dealer in the first place. At no point upfront was it made clear that they rely on third-party financing or require such a large down payment. This felt like a classic bait-and-switch: advertise flexible in-house financing to get customers in the door, then switch to traditional subprime lending with steep requirements. If you are specifically looking for a true Buy Here Pay Here dealership that works directly with customers on financing, I would strongly recommend asking very direct questions before engaging with this business -- or considering other options entirely. Transparency matters, and unfortunately that was not my experience here.

Great service, great vehicles in stock here! Would recommend!!! Josh and Matt were both great to…read moreme!!! Thank you so much!

AWFUL-they sold me a van with 100k miles on it.\, which appeared to be in good shape considering…read morethe mileage. I know that it is "as is" however I took it to the mechanic for a basic once over and he stated that the vehicle has been rigged to start and it basically needs all new everything. I do understand that there is a level of repair that is required with vehicles like this, however this is absolutely awful. The mechanic said there is no way that a vehicle with 100k miles on it should be in this bad of shape. They even held the title even though I paid in full with no financing. Do not buy from these people.

I bought a 08 g6 from them in may and have had nothing but problems with it. Ive put around two…read morethousand dollars intomy car and still am finding things wrong with it. I tried to call and went in person and they said that there's nothing they can do about it. Im sure they knew that things were wrong with the car when they sold it to me. I wouldn't recommend buying a car from them!