Wow, wow, wow!!! I cannot say enough about the great care Alicia and her staff provided to our…read moreyellow lab, Mabel, during our vacation to Florida. This was the first time we were going to be away from our fur girl for any extended period of time and had a ton of reservations about what to do with Mabel during our trip. Alicia put all of our worries at ease right away. Prior to our vacation, she encouraged us to bring Mabel over for a tour of the facilities and my wife was shocked with how quickly Mabel warmed up to her. Throughout the entire trip, Alicia would text my wife with a pic or video of our girl and she literally looked like she was living her best dog life!! From swimming excursions to playing with other doggos, Mabel looked very happy and like she was enjoying herself immensely. The extra care and communication with us was just entirely next level and really gave us a worry-free time away. This is an exceptional business and we would trust them time and again if we ever decide to take another extended trip or if we just needed a dog sitter for a day or so. I know Mabel would be delighted as well. 5 GLOWING STARS out of 5!!

Our pups will stay no where but with Countryside! Alicia and her staff take the greatest care of…read moreour fur babies as if they are her own family! We get text updates, photos and are confident our doggos are completely comfy and cozy and loved while we are away.

We had to find boarding for our 3 dogs in short order as we had a family emergency out of town…read more None of the dogs had ever been boarded before so we were a little nervous on how they would do. We checked out Kritter Kare's Howliday Inn and a few other places near us on a Tuesday and the dogs had to be boarded starting Wednesday. We choose to use the Howliday Inn and I'm glad we did. The facility is clean, modern and welcoming. The 3 staff members we interacted with with were friendly, knowledgeable and professional. There is a large inside common area for the doggy day care and at least 3 outside play yards. I was shown two boarding areas and we were able to keep our 3 dogs together in one area which really seemed to help with any anxiousness they had about the new and unexpected situation. They were super accommodating to our needs of a very early drop off and a very late pick up due to the last-minute out of town travel. They communicated with me after the drop-off, providing updates and even pics on how the dogs were doing. The rates were fair/comparable and communicated up-front . The short story is the dogs were well taken care of and seemed to have a good time. I certainly recommend this business and will use it again if we need to board any or all of our dogs again. BTW - they also offer day sitting/playtime and additional services that can be performed while your dog is boarded such as grooming and nail care. Thanks to Jen and her staff for helping out in a hectic time and we're so happy that everything worked out great for the dogs.

Our dog loves it here but you can never get in for daycare or boarding. It is clean and the…read morepeople are pleasant. We have failed getting in even calling a week or two in advance for daycare.

This is our first dog and we were very unsure about boarding her anywhere. She was SO WELL taken…read morecare of that the spoiling we did before we left her was still there when we picked her up. I recommend Red Roof to ALL pet owners!

From the owner: Specializing in: - Pet Boarding & Kennels…read more- Pet Grooming - Pet Services - Dog & Cat Grooming & Supplies - Pet Sitting & Exercising Services

Zach took 20k for a supposed diabetic service dog, for my 3 year old grandson. The dog was…read moreabsolutely not trained. Wasn't the dog we were promised. I had to take the dog to another place in Vegas to be trained, for another $5k. Zach refuses to return any money. They dog Wasn't even registered. He is a fraud. Please don't do ANY business with him. He will block you and quit communicating.

I'm not one to leave reviews, ever, but our first kenneling experience has left us never wanting to…read morekennel our dog ever again. It started on Friday, June 19th, when I dropped my 8 month old Husky-German Shepherd off. I waited in my car and watch as he trained another husky. When I entered the building Zach said "Sorry about that. Huskies are fine until they don't listen, then I'm just an asshole." Red flag one, which should have made me turn around and leave. Furthermore: I left instructions online for medication and food administration and in person we verbally talked about it. All he had to do was give 1 pill. That's all. We decided to leave our trip early and come home late Saturday night, the next day. We asked if my mom could pick her up at 8 pm, the response was no. So we asked when the earliest we could get her Sunday was, which was 10 am. We thought that's fine, we will get there right at 10. When we got there at 10 on Sunday morning she was happy to see us, of course! We asked how she was and he said good. He then proceeded to say, when she got out of the kennel this morning she had peed as he let her out, so I apologized if she smelled. Thinking to myself, well that's okay she wasn't in it or anything so she can't smell that bad. He said he sprayed his "magical spray" on her to make her smell better and kill bacteria. He asked if she smelled but it's hard to tell when you're in a dog kennel that smells like dog regardless. We asked how play time on Saturday went and his response was "It didn't happen because my mom decided Father's Day was that day". So we grab her bag and leave and we get in the truck and are isolated from the dog smell and all we smell is urine. We had to immediately take her home and give her a bath because she smelled horrible. Her whole body- tail, TOP of her head, collar (which i washed friday- so I know it was clean), belly, back, literally everything!! So there is no way she just happened to be right then So as we drove home, I opened her bag and low and behold there was her medication pill I had asked to be given. One pill. How hard can it be? So in the 40 hours our dog was kenneled, after a fresh bath beforehand: she came home smelling like urine requiring two baths, not been given her medication, and what sounds like minimal contact or socialization all weekend. I would never recommend this place to anyone.

Great home town customer service. Owner and staff are phenomenal. Very knowledgeable and helpful!read more

This is my second time having my dogs groomed at Furplus City. They are absolutely wonderful. My…read moredogs are not scared when they go in and they come out smelling and looking wonderful! I highly recommend!

Great, clean and organized service. We got our beautiful young cat from them…read more It is a great adoption place and is providing comfortable environment for all their pets.

Everything went well here despite ourselves. My boyfriend was coming into town to visit but he has…read morean anxious dog that hasn't met my anxious cat, so we thought it would be best to board him (he's REALLY good at "school") for the weekend while he was in town. His normal place sent him a last minute email that they had accidentally overbooked and he would be waitlisted. By last minute, I mean 30 mins before we were going to leave and drop him off. In a panic, we found Country Acres, who was able to take him last minute. They are incredible kind and patient, despite us getting every piece of information wrong. We knew his pup was in good hands, because all of the handlers we met were so nice and understanding, and at pick up explained he had actually ran out of food in the morning and they supplemented. The facility is extremely well maintained, offers additional services to really make your furry family member feel at home or pampered.

We have put our dog, Lotus, with Laura and her family every time we needed to for a few years now…read more We used to live in South county of STL and had to drive to their old location for 45 mins in IL just to take Lotus to their house but knowing that he will be loved and well-cared for, It's all worth it. Lotus always had a good time. Now they moved to new location in Arnold which we also moved to St. Charles county and still have to drive him there. I am still willing to follow them everywhere and use their service as long as they still have loving and opening home for dogs. I can't rave enough about Laura and her family. If I can give them 10 stars I would. Thank you for caring for Lotus for us!

From the owner: We specialize in giving you the feedom to take guilt free trips because when your dog stays with us…read morethey don't stay in kennels or crates . Our guests continue to live in a family environment, as part of our family. Your dog will love coming here time after time and will be our best reference. However you can check out more testimonials on our website and facebook pages. We are with our guests 24/7 and we post pictures for you to view on facebook while you are travelling. All guests must come for an evaluation prior to their first visit. Call for an appointment now so you'll be all set when you need us. Hurry! Summer fills up fast!

Amazing staff and very friendly. Outstanding job Grooming my pets. Especially my teacup poodle…read more Looks like a play dog now.

Not only can you get your pet groomed and boarded but a trainer is onsite to train while boarding…read moreor just training! I did the board and train and it was great! The trainer worked with my dog 5 days several times a day ! The outcome was great! I would highly recommend!

Our first time using this service. They were great. My dog has not had a lot of contact with other…read moredogs but Dan at Holly Hills had him playing with other dogs and he seemed to really be having a great time. Dan sent us videos twice a day and we were impressed. Competitive pricing, super clean facility, and we highly recommend.

AMAZING job by Dan! After my little vacation; my dogs were really excited to see me! This was a…read moregreat experience for my dogs.