We looked everywhere to find the right Vet as I personally get frustrated with most Vets. But I…read moredigress a client ref-red me to Dr.Vicky and staff I couldn't be more pleased with my fur babies care! Isaac was great with signing us in and explaining the procedures and after care. I fully recommend All About Pets Dr.Vicky and Staff Isaac! they don't just treat your pets they love them like their own!

This vet is absolutely amazing ! They got my dog in and took very good care of him ! They do…read moreamazing !

I selected this vet years agao. My kids talked me in to getting another dog, and I had no doubt…read morewhere we'd return to. Mary and Sue are a strong, great team. I trust and enjoy them. They're always very helpful and quick to respond. Thanks for your hard work and professionalism, ladies.

Dr. Susan Stanley is truly as good as it gets. She knows her stuff and she knows her patients. Some…read moreplaces you're just another face they see but to Dr. Sue you are like family. She really gets to know you and your pets. My family has gone to her for over 10 years and we will continue to go to her because of her friendliness, fair pricing, and how knowledgable she is in her field. She is the only one I trust and gives the best advice when it comes to animals. I've never been disappointed and all my friends i have referred have been just as satisfied with her.

Good service..Friendly service..Reasonably priced. I switched vets and pretty satisfied with this…read morelocation

If you love your pets do not take them to Animal Hospital of O'Fallon…read more Putting aside for a moment that the inside of the place is cold, hard, and shabby like an Eastern Bloc morgue, the vet techs cannot complete simple tasks like reading the location of a clinic printed on a past vet record. Apparently, differentiating between "Illinois" and "South Carolina" is not something they teach at vet tech school. But if they can't get basic literacy right, then what else are they screwing up? I wanted to understand what was going on because my cats can't speak for themselves and it's my duty to protect them. Then out of nowhere, the veterinarian, Dr. Schilling, accused me of "insulting" the vet tech. This is a lie, one that goes to the very heart of Dr. Schilling's character (or lack thereof). But even before that, speaking with Dr. Schilling was frustrating because she does not converse like a medical professional or even an adult. If concern for my pets makes me a bad man -- if concern for my pets makes me "insulting" -- then I'm guilty as charged. But I suspect everyone reading this review is guilty of the same. I rounded up my little guys and immediately got them out of that dark and sad little place, away from these insane and unprofessional people. As other reviewers have noted, it's important to keep in mind they'll take your money long before they see your pets. I understand why now.

I wish I would have used this animal clinic during my dogs lifetime. I had a dog that needed to be…read moreput down and the vet I took him to had no availability. I called Fairview Heights Animal Clinic and Laura was so helpful getting me scheduled as soon as she could. When we arrived with our dog she took us right in as she knew our dog was in pain. Megan the Vet tech and Laura explained the process, costs, etc. and they really cared about our dogs comfort and ours as well during his last moments. The Vet Dr was extremely caring as well. "I never seen a better clinic or caring people as Laura, Megan and the Dr were to us and our dog". Very reasonable priced as another Vet tried to take advantage of our situation when we called. Thank you Laura, Megan and the Dr for your outstanding caring and customer service. If we ever get another dog we will definitely give you our business.

My doggo is high anxiety, they treated her kindly on her first exam today. They got her into her…read moreroom early avoiding any extra stress. They explained costs over the phone. I was able to prepay with no surprises other than heart guard which I had anticipated. Fast appointment time. Overall friendly staff and caring veterinarian who explained things well. Cost was not unreasonable compared to her last vets office.

Dr. Russ is great. I have trusted him with all my past and current pets and will continue to do so…read morein the future. Very compassionate and understanding to both the pets and the owners. He is realistic and doesn't make you go down expensive avenues of treatment every chance there is. He leaves a lot up to the pet owner. Great clinic and wait times aren't bad at all.

Best Vet clinic in the area. I moved away from Freeburg, yet continue to use Anrus as my primary…read moreVeterinarian. I've never had the doctor themselves call me in follow-up about my animal. I was very grateful for this level of care. I will continue to use the services here.

A wonderful veterinary office with a competent Doctor. Small office, yet utilized brilliantly. I…read morehad minimal wait, always have fantastic customer service, great vet techs, and the prices were the best I had found. I took my 14 year old Chihuahua in for an eye issue, and Dr. Link took the time to explain to me what was causing it, possible treatment options for advancement of the issue, and what could be done to prevent it from getting that severe again through diligent care as an owner. I left feeling educated, and as an equal, compared to leaving feeling lost as with other veterinary services I have used.

I have owned a few businesses back in my earlier years, and negative reviews are unavoidable. It's…read moreeasier for people to say bad things about you than good things. Sadly, that's human nature. Not MY nature, but the overall nature of the human condition. I have been going to Hoof & Paw in Belleville for a long time, and they are overwhelmingly busy. Their building is no bigger than a little shack. I have had some very, VERY bad experiences there. Then, my wife found Lashley. I know a good vet when I meet one and experience their service firsthand. These folks care about what they do, which is caring for my loved one, my friend, my companion. And if they care about HOW they care for my cats and dogs, then they care about the animal they are caring for as an individual being, an individual spirit, not just some warm body that guarantees some green in the cash register. And if they care about my pet, then they care about me. You see? It's called respect, and these folks have it in spades! The negative reviews are all about impatience, and high costs, long service times, and other nonsensical crap like that. This absurdity sounds like their own maladjustment issues and refracted problems; most definitely NOT ungovernable behavior brought about by Lashley. These so-called patrons are just projecting their own hangups on a business, a good, caring business, mind you, to make themselves feel better about their own miserable lives! Listen, you negative people: #1. If you don't have patience, then schedule your pet on a day when you have free time for your pet. After all, it's your pet, and your responsibility. #2. Cost? Lashley is just as competitive in cost as any other veterinarian, and much, MUCH less expensive than that ripoff animal hospital in Collinsville. If you don't have the money, then you shouldn't have the pet!!! It's that simple. #3. How long you have to wait for them to spay or neuter or do dental work ... whatever they have to do, YOU are who is to be held accountable for your caring of your pet. You started by doing the right thing and getting your pet to a vet who actually gives a hoot about them. Worrying about your schedule, and other asinine complications when you should be concerned about your pet, no matter the cost, the wait, or the time involved, leaves a lot to be desired concerning your overall moral countenance. You clowns are showing your true colors! *Cue the circus music* I'm quite surprised I have never seen you there in your big red & yellow clown shoes, your bright red nose, the pasty-white makeup, the mime-like, white-gloved hands, the multi-colored, spotted, one-piece outfit, and all your balloons that you manipulate & twist into makeshift objects & animals. For the lady who waited 45 minutes in a "hot car" for them to take your puppy in for 10 minutes, here's an idea: Buy a darn car with an air-conditioner, or better yet, go inside and wait in the waiting room, idiot! In all seriousness and forthrightness, I will never go to Hoof & Paw again. Lashley is now my permanent go-to for all my animals' care! And don't listen to the nay-sayers; they need some serious counseling and therapy.

Hello: The hospital staff may attempt to deny what I am going to say but I have recorded calls and…read morean abundance of documentation to substantiate this report which is available upon request. I would like to state emphatically do NOT be fooled by the fakery and foolery. I initially thought this is where I would make my vet home after establishing care 29 July 2026, but I submitted to them a sworn, notarized testimony today and notice to sever consumer/veterinary relationship after incident after incident after incident. Should they fail to respond, I will be submitting a grievance & requesting a formal investigation to the IL Board of Veterinary Medicine, and the IL Attorney General's Office. I endured maltreatment, verbal abuse, staff/vet ignoring critical correspondence and phone calls, extortion, etc. The final straw was yesterday's (10/14/26) blatant extortion attempt by Dr. Kelvin Urday and his staff. These people have been rude, unkind, shady unethical and illegal in their business practices, and I could no longer endure it. In spite of how poorly I was treated, I never deviated from being poised, polite, professional, patient, and peaceful. I am leaving this practice as a traumatized consumer. Truly. It is also critical to note they lack cultural diversity, cultural awareness, and cultural competence in their employed staff. They may chime in and attempt to lie, but I kept all evidence without their awareness. Feel free to connect with me if you want to review that evidence & substantiate what I have reported here. Please consider other options for honest, professional, respectful and consistent veterinary services. Be well.

Have used this vet for many years and called to get med that I have used over 7 years on my cat and…read morewas told we lost money on that med so we don't stock it. Wanted to sell me something that was 25$ a month instead. the other was 25$ for 6 months. I advised I'll let you know what I decide and click" was hung up on. i called back later to ask for a script to get online, she explained how to do that and I asked why I wasn't told that the first call and "click" again . I placed another call to speak to practice manager and was told not one but got JoAnn who has never been nothin but nice. She apologized for that happening but they said I hung up on the. NOT TRUE. Seem they are all about $$$ now. Will not go back.

We have a 15-year-old rescue Chihuahua, Cookie. The vet we often see is Dr. Jake, and our dog…read moreabsolutely loves him, and she loves the entire staff. We feel confident that the clinic will give our "baby" the best care. The doctor calls and goes over advised care, and the team also does follow-up. We live in Columbia, IL, so the trip to Red Bud is a 45-mile round trip. Sometimes we have driven this twice in one day, and we think it's worth it. If you don't live in Red Bud, I promise you the drive is worth it, and if you live in Red Bud, you are lucky to have Red Bud Veterinary.