Jed in the service dept helped me resolve a cooling issue over the phone. At is back in business…read more Thanks Jed

Why spend money on TV ads when you won't even acknowledge a customer in the store? I was there…read moreyesterday, the only customer in the place. The 2 guys at the front desk and the other employee standing next to them never said a word to me coming or going or during the 20 minutes I spent looking at motorcycles. I'm in the market for one but I will be looking elsewhere.

I am touring all 48 states as a singer-songwriter on a motorcycle for a web series called Popp Over…read moreAmerica. 8000 miles into the trip, I broke down about 25 miles outside of Red Bluff, CA. I called the Honda dealer in Chico and they hemmed and hawed about me bringing my bike in even though I was pretty sure what the problem was. So I called Statix Motorsports and explained my situation about needing to get on the the road again quickly. They said, "Bring her in, we'll do the best we can to get you back on the road soon." When I arrived at Statix with the tow truck, Seth greeted me immediately and helped me unload the bike. He then jumped on the phone and tracked down a stator, regulator/rectifier, gasket, and a new battery for my 15 year old Honda VFR800. Seth then gave me a ride to my hotel after I couldn't find a cab. To further help out, he gave me the name of a local bar (The Downtown Ale House) where he thought I could score a gig. The owner Francisco booked me on the spot! I played the show and who shows up? The ENTIRE staff of Statix! They sat and cheered as I played and after I finished we all hung out and told bench racing stories. The owner Anthony is an amazing and animated guy, and his team is laid back yet professional. Once the parts arrived (Seth picked them up in person to save me a day) my bike was fixed the same day. I cannot say enough about Statix Motorsports. They are a great group of guys that love music and motorcycles. I'm touring alone for #poppoveramerica so it's nice to run into a small local business that every person employed still cares about quality and customer service! Thanks again Statix !

Super bad. These guys have no idea how to run a business. They may be nice and they may even be ok…read moremechanics, but they kept our motorcyle for months and never got it fixed. First it was waiting for parts, then it was "really busy". Then it was fixed but when we got it home it had the same problem. We took it back and after another 4 weeks we picked it up and said never mind. Got the part in 3 days and had it fixed the same day. Less playing music and more motorcycle fixing mught be the answer.

Fator's is the best. They have done nothing but go out of there way for me every time I walk…read morethrough the door. I will always be a loyal customer.

We were all set for a multiday ride and noticed first thing in the morning a small leak underneath…read morethe KTM 450... Called this place they were open right on time had exactly what we needed super conveniently located professional and nice people! Oh and they let us use a couple tools as well as some Loctite :-) thank you!

I was given Speed Service Powersports number by another shop that only works on Harleys. They are a…read morebusy shop but I was given a timeline to get the repairs done on my Honda Shadow 750 and Frank not only got the work done on time but gave me updates as he progressed in the repair. The repair was more extensive then i had hoped but I let my bike sit for several years, so that's on me. I saw a few bikes that came into their shop that had been previously worked on by others, one in particular had missing screws, bolts, and the wiring needed to be resorted. Always find a reputable shop and stick with them. Frank got my bike running like new- bring yours here!

Dudes a total RIP off he doubles the price of your quote when you come back to pic up your bike be…read moresure to get everything in writing. Make him give you a written repair estimate and be sure to definitely keep your copy with you . There's better shops around just saying.

I have always had great luck working with the folks at North Coast Cycle! I have an old bike that…read morerequires special knowledge and patience . They have always been willing to go the extra mile helping me keep my bike in the road . Highly Recommended! Dean Schubert

Broke down on a ride south. Only place open on a Saturday. They took my bike into the shop…read moreimmediately fixed the tire checked the rest of the bike took it for a test ride and had me on my way in an hour. Price was very reasonable as well. I know my issue was a simple fix but I can attest to their professionalism and kindness. I would trust them with my bike anytime

Took my 2014 Suzuki V Strom DL1000A in for new fork seals they did a great job,…read morejust wish they could do the valve adjustment on my 2017 KTM SDR 1290 but i guess it takes some special tools, that they don't have because they are not a KTM dealer, i would recommend the service department, fast & friendly work done in the timeframe they gave me.

This place rocks!! I was trudging South back home to Joshua…read moreTree a couple weeks ago from Hyder, AK. I started to hear my chain smacking around as I passed through Shingletown. It sounded like the chain was about to snap right off. I thought, better to have it checked out before I'm away from service deep in the backcountry roads and mountains. As I was pulling out of Chico, I just happened to roll by Northstate Power Sports. They told me my back sprocket was "shark-toothing" and my chain was about to go. They didn't have the part, but spent the time to call around to all the other shops to see if they could find it. Nope. So just as I was on the phone with another shop 70 miles out, Eric, one their incredible mechanics just happened to be clocking in and asked what's wrong with my KLR. I told him what he could plainly see and about the misfortune that no one near by had the part. Then he says, " I might have what you need." I'm sure I looked suspicious, but then he told me he rides a KLR and had the stock back sprocket laying around which he'd be happy to help me with if it fit. It did!! He had me back on the road in a couple hours with a fare price for labor, a smile and a restored belief that their are angels of the road out there. Thank you Eric!!

Garys motorcycle is super easy to talk to and they are efficient in their time. I was back in the…read moreroad way before I thought I would be.

The second star is because they were able to work on my bike on pretty short notice, but I guess…read morethere is a reason why he has the availability. I feel bad for leaving a negative review, Gary seemed nice and it looks like the shop has a pretty good rep but this was my experience. I should add that this was done before I was about to take a trip - so time was a factor. Took my Harley in to get it serviced and have him take a look at a leak. Got it back - it appears in trying to stop the leak he over torqued my transmission plug and stripped it entirely. Dude ghosted me when I tried to call him multiple times, didn't return the calls and the business hours don't mean that he will be there. I thought my primary gasket was no good, I showed him the concern and he replaced it. Told me afterwards it wasn't even broken, but he replaced it anyways. So now my bike leaks more than it did when I took it in, I have a new gasket that I'm not entirely sure that I needed and I'm out 500 bucks. Lesson learned. Ended up getting irritated and just fixing the thing myself.