I had an incident out on the highway coming into El Paso and did a quick search for Trailer Repair…read more It wasn't anything major but wanted to get it looked at regardless, I made a phone call and was connected with Juan in the service department. I told him I was approaching and be ready for me and he wants. The minute I walked in, he went out and took a look at my roof, immediately went to work at replacing the tape on the top of the roof, check my wheel bearings for grease, installed two new vents on the side of my trailer for less than $100. It isn't so much the inexpensive cost of my repairs as much as it was the absolute spectacular customer service provided by Juan. For a brief minute I forgot that some people in business understand the logic behind taking care of a customer and he did exactly that. So if Juan or his management get a chance to read this review, recognize that you've got a great hand and representative of your company in this young man .

Unfortunately, all I wanted to do was buy a new trailer. These guys have solid reviews and have…read morebeen here a long time. I have called repeatedly attempting to get an appointment (as is their new protocol following Covid-19)... OK fine. But I can't get a call back for several days! OK, I have some free time today, I'd like to make an appointment... Now they are telling me that they are requiring a DEPOSIT ($$$) to even make an appointment to shop there! Really??? What if you don't have anything that suits my needs? What if I don't like the salesman (highly likely from Any.do be whole would require any form of payment just for the privilege of shopping there)? I really don't think so, Trailers Plus! You have lost what was almost certainly a cash sale on a $5K trailer. Best of luck to you, but I think that plot of land may have a "Land Available" sign hanging up soon.

Crooked and discriminates!!! I was in the market to buy a 6 x 10 trailer asap. I needed to haul…read moretwo dirt bikes. This guy didn't have time for me since the moment I walked in. He was very arrogant and condesending. This took me off guard because we were ready to buy that day, he was the owner and from the look of things he could use the buissness. Well I guess I was wrong or maybe he was just so arrogant that he assumed he had the buissness because he had somewhat of a captive audience in las cuces. He also assumed that I didn't know anything mechanical, I think because I was a women and at the time I didn't know a whole lot about trailers. I'm an Engineer! He really was arrogant and went on about how i needed these embedded hooks and other things that are not necessary but cost a lot more than average.

I stopped by Sun Valley at 8am to see if they could help troubleshoot an issue with my brake…read morecontroller. They were very courteous and two gentlemen started to look at the issue right away. They quickly found the problem and fixed it within 20 minutes. I asked how much do I owe them and they said not to worry about it. Great guys and great customer service. I'll be sure to recommend them to others and come back for any trailer or exhaust needs!

Fast and easy . I was looking for just a few things . They took care of Me as if I was buying an…read moreaxel !

From the owner: Utility Trailer Sales has been proudly serving South/Southeast Texas, Southern Louisiana, and…read moreMexico since 1970. We pride ourselves in courteous, timely, and responsible service. As dealers for Utility Trailer Manufacturing we are pleased to offer an outstanding lineup for you, from the oldest and highest quality manufacturers of refrigerated trailers, dry vans, flatbeds, and drop decks. We are proud to represent Clement Dump Trailers, Landoll Trailers, CTS - Construction Trailer Specialist, Dragon Trailers, Pratt Trailers, Reitnouer, Merritt & XL Specialized in Amarillo, & Travis Trailers in Pharr, Laredo, & Eagle Pass. We also offer long term rentals and leases. Utility Trailer has one of the largest new and used equipment inventory in the south, with complete parts departments available in all our locations. Utility Trailer also sells tanker and pneumatic parts. We offer free local delivery in the metro areas. Our service departments are second to none with 84 full service bays in 7 locations: Houston Blaffer, Pharr (Rio Grande Valley), San Antonio, Laredo, El Paso, Amarillo and Eagle Pass. Utility Trailer has paint and body shops in both Houston Blaffer and San Antonio. In San Antonio we have built a state-of-the-art full reclaim sandblast booth and added an additional paint booth. We specialize in wreck repair. We also offer a refrigeration unit repair shop in Pharr, San Antonio, El Paso & Eagle Pass.

10/10 very rarely do you experience companies that want to make you comfortable and help you out. I…read morehad a blown motor 4runner that didn't move that they took all their employees to help load it.... For free 10/10 if your from out of town and need a trailer hit them up.

We had Mike help us fix our trailer and it is like new. I'm so glad we used them. They are very…read morereasonable.

Customer service. Rv service. Phone exchange. Actually caring about customers. Sad facility.read more

Unfortunately my elder mom and dad are getting the same run around from the Service Department. As…read moreothers have stated on Yelp and Google, the sell went fine and they were offered that ANYTHING goes wrong under warranty they promised to put a person on the repairs right away. Well that is not the experience she got when she called to make an appointment to drop in for repairs to the door, the water tank, toilet, floor, etc. They happen to be in that part of the country on a certain date and they live in the unit. The promise to drop everything to fix the trailer was a lie and they knew that when they sold it. I wish she would have looked at these Yelp reviews BEFORE buying from these people. When she called in to get help with the broken things believed to be under warranty they got the ole dog and pony show and what seemed like pushback and delays. They wanted to make an appointment that is not convenient to their schedule, they want them to leave with them for some weeks, blah blah blah, etc., etc., etc., Just like the other reviews. So, instead of getting things fixed there at the dealer and under warranty, they are just gonna eat the cost of fixing these things themselves. Which I am sure is what they are wanting. Look elsewhere folks. Dont even try this place.

Great job excellent customer service good pricing I was traveling from Dallas Texas to Huntington…read moreBeach California with my boat and was having so issues with wheel hub breaking etc. no other trailer company in El Paso AKA the competition would even give me the time of day because it was 3 o'clock and everybody closed at five on Friday I was told to bring it to their location and he would make sure that I was back on the road today and they did just that The greatest thing of all is I was out of there before 5 o'clock back on the road thank you very much for the job well done. Cheers Brian Zaher

I see nothing has changed with this business. Owner and son are rude. Prices are quite high for…read morethe product. It looks more like a salvage yard than an actual business. I left and gave my business to their competition.

I must say about their suggestions which are much helpful in buying a new truck,thanks for…read moresuggesting me.

From the owner: Tesa Truck is your premier destination for innovative marketing and advertising solutions tailored…read morespecifically for semi-truck dealers. With a deep understanding of the trucking industry's nuances, we specialize in elevating your dealership's visibility and driving your sales to the next level. At Tesa Truck, we leverage cutting-edge strategies and digital marketing techniques to showcase your inventory, highlight your unique value propositions, and connect you with your ideal customers.