will only be going through kings towing from now on. Francisco was professional and friendly and I…read moreknew I could trust him with getting my Jeep from point A to B

WOW OH WOW exceeded my expectations. Really helped us when we were in a bind not to mention. It is…read morealso a holiday and they were still willing to help us. They do not try to cheat people out of money. The service was exceptional really recommend this place. They value their customers.

Worst staff and service. I had a very disappointing experience with this shop. They kept my car for…read moresix weeks and no work was done at all. During that time I was given a loaner vehicle that was very old and in poor condition. I informed them three weeks in advance that the inspection sticker on the loaner car was about to expire. Despite several phone calls, no one seemed to know anything about it or take responsibility. Eventually I had to take time off work to get the loaner car inspected. Even more concerning, I continued to drive the loaner vehicle with an expired inspection sticker. After weeks of delays and poor communication, I finally decided to pick up my car and return their loaner. Overall, the lack of communication, responsibility, and customer service was extremely frustrating. Do not recommend at all.

Stay away from this company. They are predatory and will soon be reported to the state of Texas AG…read moreoffice for predatory behavior, including holding a car for over two months with little to no work done, engaging in unauthorized repairs and not releasing the car.

THIS IS THE PLACE. I've been using their service for a month now and I can say that this towing…read morecompany is the best all around El Paso. They've picked me 3 times once on the way back from base in the morning when my tire popped which costed 99$ for my first time, and another time on the night of my wife's birthday when my tire popped again(they saved me that day) and it costed 85$. Today is another day that my 3rd tire popped again within a month(my fault) and I was on post and they picked me up and I wanted to go to a quite a distance tire shop that I prefer and they charged me 130$ for going through base and taking me there. I've asked multiple tow shops before I found these guys and the prices were absolutely ridiculous. This towing company have friendly people and have the best prices that I've probably seen from a towing company. *They do offer a military discount*

My car needed to be towed from my Dr's office to my home. I was pleasantly surprised to discover…read morethat the towing assistant would be there in 30 minutes! they were very courteous and quickly drove my car home. I was so stressed but relieved that they were so friendly and efficient! I'll use and refer them from now on. thank you!

I called for a tow from Northeast El Paso to the Eastside and was quoted $149. I provided both the…read morepickup and drop-off addresses up front, and the company had that information for over 45 minutes. The driver arrived quickly, loaded my truck onto the flatbed, and only after my vehicle was fully loaded told me there was a "price change" and that I needed to call his boss. When I called, I was told they "didn't account for mileage" and the price was now $220. After pushing back, they lowered it to $200. This is a classic bait-and-switch. If mileage wasn't accounted for, that should've been caught before dispatching a driver, not after my vehicle was already on the truck and I was effectively stuck. Quick response time, but the pricing tactics were dishonest. I wouldn't use them again and wouldn't recommend them unless you're okay with the price changing once they already have your vehicle.

Pedro Gonzalez and his crews (mechanic, tow driver) did an amazing job. I was stranded on I-10…read moreinterstate, took my car repaired and replaces my serpentine belt and air compressor all within 9hrs spand. A Royals Towing went above and beyond, now that's what I called service. If you need your car repaired right away, Pedro and his crew of teams can do the job. 5 stars and more. Great Job, Pedro. Thank you and your crew. Amazing!!!!

Not a reliable towing company. Went twice just for him to tell me he can't tow my box. Pretty much…read morejust wasted my time. Will no be recommending this guy. His name is German.

When my truck had a flat tire late at night, B.E.G showed up quick and was able to get me off the…read moreroad quickly. Highly Recommend!

Waited an hour for towing services. Called J&V company back for status. Turned out tow truck was…read morenever dispatched

Let me tell you, this man is amazing. We needed a tow from fort bliss to Far East side for our 2002…read moreGMC Sierra and he was able to find us and tow our truck fast and efficiently. He took great car of our truck and made sure it was secure. Fort bliss even gave him a bit of a hard time to get on post but once he showed them all the paperwork they were asking for he was able to get on without any issues. Great service, very communicative and was quick to give us initial estimate which was spot on. No hidden fees. We saved his number just in case we ever need him again. Great guy and great service.

These guys are pretty reliable and reasonably priced. I had an older Honda Civic they did work on…read moresome time back. They fixed the brakes and did a full tuneup on it. I believe the CV joints also had to be fixed at one point. The car was running better after it was taken to them. It was an older car so eventually I had to have more work done to it. I had to go to different mechanics to fix it from time to time. Hondas can last a lifetime if you take good care of them. My Honda lasted about 20 years. They're pretty low maintenance cars until they get a little bit older. I believe it was around for 105,000 miles. I owned another Honda but it unfortunately got totaled after eight years. Anyway... I didn't deal with the staff directly. A relative helped me out and took the vehicle for me. They dealt with the employees. They said everything ran smoothly with the staff. My main concern was if they could fix my car. They were able to do that...for awhile at least. I would consider taking another vehicle to them. Overall a good experience here. I'm not sure about the exact price. My relative took care of that for me (which I'm grateful for btw).

Poor communication, false guarantees, disrespectful ownership. If you have any other option, go…read morewith that. You'll regret going with these people. The owner is an angry old white man that acts like he could care a less if he treats his customers with respect. The only bright spot is the mechanic Fernando. His willingness to help and be solution oriented (polar opposite of the owner) was the only reason I allowed them to work on my car to begin with. Anything is better than this place!!!!

The market for new cars and second hand cars is slow as the economic downturn is affecting many…read moredealerships. Mercedes Benz offers great vehicles with low mileage and EV at a discount pricing. What you really buy is security and safety as well as great services. Mr Jose M. The head of services is extremely knowledgeable and very dedicated. They also provide a ten percent discount to the military community. I still love German engineering but cars have become computers on wheels with many functions that no one is asking for. It would be a good thing for car manufacturers to come back to market needs. Affordable vehicles with simple functionalities.

Agreed to purchase 2016 pre owned gle advertised on national mercedes website for asking price,…read moreafter 4 days waiting on make ready, dealer added 9 grand to price after we sold our car so we could pay cash.. just said sorry , we priced it wrong. What a scam, also tried to give us 15 grand less for our trade that we sold in one day . Beware .. .