First of all I asked for an estimate, next thing I know I got the call that it was repaired...a…read morehefty bill @ $140 per hour. They basically threw parts at it until it worked. Some trim pieces I had to put back together and some plastic parts in the bay not installed correctly but thats not a big deal. They seem like nice Fellows but no I would not recommend this shop. Lesson learned, this is why I dont use auto shops but had little choice this time.

DO NOT COME HERE! Took it in for overheating, they changed thermostat. First said unavailable at…read moredealer, but I called dealer and they had them in stock. Picked it up and while driving back home to Austin, coolant level sensor came on. I called and they said just to put coolant, which that should've been done when changed thermostat. Informed them my air Intake had been broken by shop. Owner said they'd make it right and to send pics, which I did. It is now leaking antifreeze, which it wasn't doing before I took it in. Now, no replies to messages. Will have to spend more money to fix their error.

I've had nothing but great experiences with this company. From the towing service to the shop…read moremechanics, they've always been reliable and professional. I've been using them for over 10 years for various things on various cars and have never had a single issue. In fact, they often go above and beyond to help. Their pricing is fair, and they communicate clearly every step of the way. Highly recommend! Further more, I believe any of the negative reviews on here are for another company with a similar name in El Paso. I almost posted my review on their yelp. The owner is so busy helping customers, he doesn't have time to check his yelp reviews and respond.

I got a flat tire and I thought I'd drive it that way to the nearest tire shop but my tire came…read moreoff. I had my son, so pushing or removing the tire in the middle of a busy street was not an option. I called Sohle Express Towing and within less than 10 minutes, they were at location. The owner JR, was extremely helpful, and patient. Very happy with the service and will definitely use these towing company again if needed.

In short, these people are thieves and stole my money. They did not render services and am having…read moretrouble getting them to repair my vehicle since October 2025. I paid them $10,000 and they avoid calls and communication. REALLY BAD SERVICE! They don't buy parts you pay for keep the money. Don't waste your time and money with these people. You will thank me for going to another body shop.

I recently got into a minor car accident and my car needed repairs, I took my car to VIP BodyShop…read moreand they were able to repair in only 3 days! Also at a very affordable price, I'm very satisfied with the results and the work they did on my car. Everything looked great they even replaced the headlight and washed my car!

Richard the owner is always there to help. If you want an honest body shop where the work gets done…read moreright and the paint looks like you just bought the car then bring it here. This shop uses certified auto parts not generic Chinese or foreign parts. Meaning they use stuff that fits and doesn't need to modified to fit. My car got in a small wreck and took about 2 weeks to finish the car and again they came through. Posted some pics of before and after. They worked with my insurance and made the whole experience hassle free. I currently have my project car in there now after seeing what a good job they did and I know my Lexus will be in good hands as they are going to repaint the whole car and fix all dents

Beware. Over priced and they did an extremely poor job. They had my car for three months and they…read morestill did a less then half effort job. They re-did my car twice and each time it came back with new flaws and issues. After a year the paint is already fading and chipping. I reported them to the BBB, which is currently under review.

Seriously very impressed at how Lone Star has taken care of my vehicle and in great time frame. I…read morewas updated on everything going on as far as insurance approvals, parts, and pricing, Even going out of their way to enhance certain areas on my car. Thank you Jennifer and Jessica and of course your TEAM. I am truly grateful with your service. My baby looks PERFECT.

Worst of the worst, to start off they took more than a month to fix my car which created lots of…read moretransportation issues for me. Then after detail cleaning my car i noticed how shitty the paint hob was, a little kid would seriously do a way better job at painting than the people here. Also, throughout my car and rims there were paint stains from the car that was being painted when i went to pick up my car which made me furious, ruining my investments. Another thing I realized after a while since i don't really use the doors that got fixed i decided to check them out, and after opening and closing the doors it makes a rattling noise which indicates there is something loose in there. The button on the handle of my rear passenger door that unlocks the door does not work anymore which is funny because even after the collision I had everything working perfectly fine and after getting my car it was in a worse state that i brought it in. And the last straw was today when i tried using my wipers for the first time since i got my car and it did not work, I thought it just ran out of water but instead I find out the water hose was perfectly cut so i had to spend out of pocket money to get that fixed, although it wasn't that expensive it's the pettiness involved in this job that pisses me the fuck off. I am not looking forward to finding out what else they fucked up in my car not to mention all the new little scratches i found. If you want to get your car fucked even more and love shitty ass jobs, this is the place to go, but if you're a normal person like myself you will definitely get the fuck away from this place and never deal with this company. I wish I could give this negative stars. Fuck this company.