Waited an hour for towing services. Called J&V company back for status. Turned out tow truck was…read morenever dispatched

Let me tell you, this man is amazing. We needed a tow from fort bliss to Far East side for our 2002…read moreGMC Sierra and he was able to find us and tow our truck fast and efficiently. He took great car of our truck and made sure it was secure. Fort bliss even gave him a bit of a hard time to get on post but once he showed them all the paperwork they were asking for he was able to get on without any issues. Great service, very communicative and was quick to give us initial estimate which was spot on. No hidden fees. We saved his number just in case we ever need him again. Great guy and great service.

Once again, I want to thank you for your assistance, and quick response to get me out of a…read moretraffic jam. Mary S.

I've used this towing service several times, the price is very reasonable, the service is fast and…read moreprofessional. I would recommend to use this service every time, I keep the phone number in my contacts.

Pedro Gonzalez and his crews (mechanic, tow driver) did an amazing job. I was stranded on I-10…read moreinterstate, took my car repaired and replaces my serpentine belt and air compressor all within 9hrs spand. A Royals Towing went above and beyond, now that's what I called service. If you need your car repaired right away, Pedro and his crew of teams can do the job. 5 stars and more. Great Job, Pedro. Thank you and your crew. Amazing!!!!

I called for a tow from Northeast El Paso to the Eastside and was quoted $149. I provided both the…read morepickup and drop-off addresses up front, and the company had that information for over 45 minutes. The driver arrived quickly, loaded my truck onto the flatbed, and only after my vehicle was fully loaded told me there was a "price change" and that I needed to call his boss. When I called, I was told they "didn't account for mileage" and the price was now $220. After pushing back, they lowered it to $200. This is a classic bait-and-switch. If mileage wasn't accounted for, that should've been caught before dispatching a driver, not after my vehicle was already on the truck and I was effectively stuck. Quick response time, but the pricing tactics were dishonest. I wouldn't use them again and wouldn't recommend them unless you're okay with the price changing once they already have your vehicle.

First of all I asked for an estimate, next thing I know I got the call that it was repaired...a…read morehefty bill @ $140 per hour. They basically threw parts at it until it worked. Some trim pieces I had to put back together and some plastic parts in the bay not installed correctly but thats not a big deal. They seem like nice Fellows but no I would not recommend this shop. Lesson learned, this is why I dont use auto shops but had little choice this time.

DO NOT COME HERE! Took it in for overheating, they changed thermostat. First said unavailable at…read moredealer, but I called dealer and they had them in stock. Picked it up and while driving back home to Austin, coolant level sensor came on. I called and they said just to put coolant, which that should've been done when changed thermostat. Informed them my air Intake had been broken by shop. Owner said they'd make it right and to send pics, which I did. It is now leaking antifreeze, which it wasn't doing before I took it in. Now, no replies to messages. Will have to spend more money to fix their error.

I can't admit to having a lot of experience with towing companies, but working ASAP was the perfect…read moreexperience. I needed to have my car towed to a deealership service department so I called and scheduled a towing appointment. They showed up early to the appointment, were incredibly friendly, and the price was very reasonable. Couldn't have been any smoother.

I was able to get help for my Mom who lives two states away by contacting this company and using…read moreVenmo to pay. Truly appreciated their kind, reliable, fast service when I couldn't be there.

My vehicle was towed while in a parking spot. They said it was not in the right parking lot. Pure…read morescams

I called for a tow truck to remove a car from my place of employment and when they answered fat boy…read moreat the desk was stuffing his face and having a conversation. So I was finally able to tell smooth brain where the address to the location is and at the end he's just like oh sorry there's no trucks available and hangs up immediately. Highly unprofessional, highly disrespectful and how the Better Business Bureau hasn't shut you guys down is actually a miracle is a matter of fact no other words can describe it other than that. Couldn't really divulge on the price because we didn't even get a tow truck to come.

Helped me on a late night run when everyone was canceling. Everything sucks when they steal your…read morecar, the. Dealing with the impound on police hold! Sucks

From the owner: We serve El Paso with a fast response read more

Dependable, great price, super fast!!! Great person! Said he'll be there in 15 minutes and yes he…read morewas there on time! We thought it was going to be expensive but nooo very very good price!

This is the best towing service. Always reliable, best prices, my truck got flats often. Everytime…read moreI called Mario gave quality service no matter what area I was in. Thanks for being awesome. I recommend to all who need towing service.

Excellent fast honest service. I felt these guys are reliable, upfront, & completed the repairs…read morequickly. Great job!!! Thanks!!

From the owner: Flat bed, Tow, Wreckerread more