Recommendation: Foster Custom Kitchens, 212 S Albany Street, Ithaca, NY 14850…read more Andy Foster phone 607-272-8102 It is rare that you experience a truly ethical business person who stands behind his products and service. My experience would be unbelievable if it didn't happen. Seven years ago we bought new kitchen cabinets from Andy Foster. After one or two years of use, we experienced some lack of quality and I began calling the cabinet maker for some advice but never received an answer to my messages. I continued to call the cabinet supplier over the next several years with no satisfaction. Foster Kitchens designed and supplied the cabinets but didn't manufacture them, but Andy agreed that the quality should have been better. Since we dealt with Andy Foster, he made the problem go away, at his expense. We had three wood craftsmen working in our kitchen these past few days, one of which was Andy Foster, correcting someone else's poor workmanship. No matter whether a company is an IBM or a locally owned business, things don't always go 100% right. How those businesses correct the problems, is what makes the difference. I want everyone to know about the ethical business that Andy Foster of Foster Custom Kitchens is running in Ithaca. If you ever consider a new kitchen, Foster Custom Kitchens is the only place to go. Mel & Mollie, Ithaca, NY

From the owner: Your dream kitchen is just a call or click away.read more

My husband and I visited Denna at Kitchen and Bath Gallery showroom in Horseheads, NY with…read moremeasurements from our contractor for a proposed bathroom remodel. Denna spent uninterrupted time showing us items needed for the remodel, educated us, and answered questions. She quickly came up with an itemized proposal, ordered everything, and made delivery arrangements. The experience of working with Denna was wonderful; a knowledgeable professional! We love our bathroom!

We purchased a vanity, sink top, and medicine chest mirror. We were shown a large number of…read moreoptions and the designers worked with us to find the perfect set for our project. The prices were very reasonable and they did not try to up-sell us or go over our budget. Having worked in the quality assurance department for a name brand cabinet manufacturer, the delivered product is very well made and I expect it to last a lifetime.

One of the worst experiences I've had with any vendor in my 25 years in Ithaca. Went in and spent a…read morehalf hour getting advice from Susan on choice of wall tiles for partial kitchen remodel and was advised on selecting particular tile. Susan also advised me to first wait for them to order a sample tile before I placed my order and advised me that the sample should be in in a few weeks. Two months later, when I had heard nothing back, called in. After finally getting past their terrible voicemail system that constantly told me it had not yet been set up so no messages could be left, I finally spoke with salesperson who told me Susan would get back to me in a few days. Two weeks later, still no call back, left both a voicemail message and sent email to Susan's attention. Now one month after that, still no call back, no reply to the email... nothing. What a huge waste of my time and a needless delay of two months for no reason whatsoever. Fortunately, I wrote down the tile manufacturer's name and was able to finally contact the manufacturer directly to proceed with my order.

My total kitchen remodel is completed! But it would not be as beautiful as it is without the…read moreassistance of this wonderful staff! Cindi found me just the perfect slab of soapstone for my countertops and Susan found just the brick floors I was looking for. The entire process was very easy and Cindi kept me updated constantly about the timing of the shipping and installation..they even stored it there until I was ready. Steven and Jacob didn't an amazing job on the countertop installation and even sealed the stone before they left. Cindi reached out the next day to check in. I'm not sure about the crappy reviews other people left..but this is the second time I've bought from them and I've been beyond happy with this store. Thank you so much to the wonderful team from All Stone and Tile..you're the best!

Design staff, Morgan, is very helpful - Offered suggestions on what would work well and look…read moregood. I first went to showroom and then she came on site to look at the space and to take measurements, and a second time she came out with the contractor who will do the work to solidify plans. She created several renderings before deciding on a final layout which was sent to the contractor for final pricing. The cabinet and countertop selection is good and pricing is very competitive. She ordered in a natural stone sample of MIS backsplash not on hand and it came in a few days. She also suggested a product for wrapping structural support beams - Very excited about my kitchen project to begin this fall. So, more to follow...

Disappointed in the whole visit. Driving to nearby store and passed sign pointing to "Showroom"…read more Got out and walked around trying to find the entrance. Turns out sign was pointed in WRONG LOCATION across street and away from actual location. Not a good 1st impression. Called to find entrance and told sign must have been "turned around". No one paying attention to details? Inside woman I spoke to on phone was short, rude and didn't seem interested in setting up a "free estimate" or "free design". I was told have to take my own measurements, pick samples and give a"basic" idea of what I wanted first. After they would give me a " estimate" of probable Cost. If that was "acceptable" they'd setup up an in home estimate, design date. I got more enthusiastic service at Lowe's!

I cannot recommend this company. They high-balled my roofing project with a large estimate, telling…read moreme it would take a team of 3 a full day to complete. It only required 1 person about 4 hours to finish the entire project but they would not bill by time and materials to reflect the lower cost. It was very difficult to get anyone on the phone who knew anything about my project in order to get it scheduled, and it was impossible to get anyone on the phone to discuss the billing complaints I had. Will never use again.

I'm writing this review more for those who have had work done by Paul Yaman Construction than for…read moreanyone considering using them as they don't appear to be in business anymore (to the great benefit of anyone who may have been taken in by their many "awards"). I had them reroof my house and garage, install insulated vinyl siding, and wrap all the trim on the house with painted aluminum about ten years ago. We are now in the process of replacing a section of roof that rotted out due to improper flashing where the wall of the house meets the roof of the garage. Apparently, they left a section of the OSB completely unprotected by anything other than a overhang. Over the years, snow melt has trickled into this area and rotted out the area. In addition, they botched up the area next to the eaves, resulting in fascia behind the trim rotting out as well. Elsewhere on the roof, we discovered a broken shingle they mended with roof caulking which is now deteriorating resulting in a leak in that area, inproper flashing around each of the roof penetrations, failure to properly install step flashing around a porch roof, etc. If you had any work done by them, I strongly recommend you carefully check that work to prevent further damage from occurring to your house as well.

After sending requested pictures, I have received no estimate, or further communication.read more

Tony responded right away looking at the problem. I felt reliable & reasonable when spoke to him. I…read morewill recommend Tony.

Easy to book, great facility and a wonderful experience! Hope took so much time and care in…read moregrooming our pups, it was by far the best we've received. Thank you!!

From the owner: My business is run out of my home, and it’s just me. I do not crate the dogs. And they will not be…read moreexposed to other dogs since I can only do one dog at a time. They will get my full attention while they are with me.

Kirlew Contractors are INCREDIBLE!!! FIVE STARS…read more I had Andrew & Co do extensive work on my cabin in the Catskills including repairing my sunroom & the foundation wall underneath it, installing appliances and entertainment system into the wall and installation of exterior security features. They were honest, responsive to my calls, punctual, reliable and very thorough. The vast level of knowledge that Andrew and his dad possesses about contracting made me feel really comfortable that I had made the right choice in deciding to use his company. Frankly, using Andrew was one of the best decisions that I have made for the renovations of my cabin and if you decide to use his company it will be one of the best decisions that you'll make for your project. Check out the finished product at https://www.vrbo.com/2506730

From the owner: Welcome to Kirlew General Contracting Corp, where we do the work how customers request it on budget…read moreand on time! With most of our business coming from referrals, our promise to our customers is to not only see all projects to a successful completion, but to establish a long lasting relationship with our clients. Whether you are looking for a room addition, restoration, renovation or remodel to take place in your home or place of business, Kirlew General Contracting is here to serve you. Our focus is on delivering quality, dependable and affordable services in order to fulfill your needs and expectations.