My fiancee and I hired Shannon to be our day-of wedding coordinator and to say that she exceeded…read moreour expectations is a vast understatement. At a time when my partner and I were starting to feel pretty overwhelmed by the wedding-planning process coming to a head, Shannon helped us pull everything together and brought order to our chaos in a way that was kind, considerate and always respected what we wanted for our wedding day. Her organization was a life-saver, as was her coordination with our many vendors. It was a great weight off of our shoulders to have someone we trusted completely take care of the contact with our vendors in the final weeks. Shannon also has a really wonderful way about her. Through the planning and on the day of the wedding, Shannon was a calming presence and was also very efficient and got everything done in a way that appears effortless but that I know must, in fact, take great effort on her part. It is a true mark of her professionalism, as a wedding planner, that she is able to both get everything done in an efficient way, keep track of absolutely everything and seem calm and collected during all of our interactions, including on the wedding day. My now husband and I couldn't be happier with our choice to hire Shannon and with Shannon's incredible work on our wedding. We only wish that we had hired Shannon to be our complete wedding planner, when we first started to plan, rather than our day-of wedding coordinator near the end of the planning process; having Shannon on-board throughout the wedding planning process, would have made it smoother and more enjoyable for us. I would highly recommend Shannon to anyone looking to hire an event coordinator; she was an absolute pleasure to work with!

From the owner: Comprehensive and personalized event and wedding planning services featuring day/month of…read morecoordination, full and partial event planning and design services. Let us tell your story.

The advertised checkout time is noon. We booked the room because we needed the morning to prepare…read morefor the memorial service we were in town for, including finishing up our remarks at the service.. Room service started knocking on our door at 10. We explained checkout was noon. They were back at 10:20 and again at 10:45. We gave up and left. I was told the manager, Jeremy Brown, was not in that morning. I called him the next day. He agreed to refund half the charge, or $90, but said I had to arrange it with Booking.com. I asked for a credit on booking.com. They refused to provide it bc they said manager Jeremy Brown did not return several phone calls confirming he agreed to the refund, and added that booking.com has a no-refund policy. so the service is lousy/disruptive and the manager is not responsive to complaints.

Decent at best. Broken elevator…read moreBathroom shower was yuck Ok for solo stay. Don't embarrass yourself with a date

I hate these people. The beds smell like they took a beating from call girl and a host of John's…read more The men that work there were just fine, very friendly. I went there Halloween weekend, and they had increased their price to $95. N I N E T Y - F I V E D O L L A R S. The bed spreads looks like they were purchased from the Navaho inspired collection from QVC, circa 1995. I was in the transition in moving to Boston, so on the way there, I forgot something. I called, and a woman (a C- U- Next- Tuesday) answered the phone and started to scream at me for forgetting something. I couldn't even understand why she was so mad, as her banshee screams were difficult to understand. Don't go here. There is a reason why they removed the neon "No" from their "No Vacancy sign: they are always vacant, because people don't go there, and there is a reason. I spent about $100 for semen scented sheets, a stuffy room and a chick screaming at me for absolutely no reason. ***IMPORTANT NOTE*** This may look like a hotel, but it is also an underground halfway house. There are homeless men that LIVE in the rooms, for free. But I have to pay money? Don't leave anything important around, or children alone. The men that stay there look like they could be on To Catch a Predator. I hope they go bankrupt. Bastards.

This place was the worst ! When me and my husband got there we were welcome with dirty looks from…read morethe women at the front desk. Then, the room she gave us to stay in was not even clean the bed was not made and the grabage was still in the room from the people who have checked out. That place is the worst do not stay there it is very nasty .

I was at UMass and needed a place to stay. This is only a few minutes away and the price was…read moreright. Parking in plentiful. I walked in and was greeted warmly and was promptly given my room. My room was basic, but clean and very comfortable. The shower was warm and the pressure was good. The heat/AC worked well and was a bit nosy but not at all like other places I have stayed. My room's location was almost a guarantee to be loud. Right across from the ice machine and the first room from the pool. However, with the exception of one little girl who didn't want to leave the pool and had a lovely set of lungs, there was no noise. It was a peaceful night's sleep. The free breakfast in the morning was a huge disappointment. Coffee was there, cereal, oatmeal packets, and some pastry that I noticed was there the night before. I grabbed an apple and was grateful for the muffins back at UMass. My next trip to Amherst I will definitely check here first.

My grandparents room smelled so heavily of smoke that it was nauseating. If I had been staying…read morethere I would have demanded a room change. There were also two smushed grapes on the floor when we walked in to drop their bags off. Completely unacceptable. I will not recommend this hotel when family comes to town.

I left a Christmas purchase behind. I called and the woman who answered my call went and over…read morebeyond to help me out. She listened to my hysterical call ( my opinion) she checked the camera's ,took the time to call me back!!! We set up a time to pick up my purchase. She set my mind at ease. Holiday shopping in itself is stressful ....never mind leaving a purchase behind!!! They are located in the heart of 5 Colleges and I was treated with so much RESPECT. Thank you LIQUORS 44!!!!!

Worst customer service I've encountered in a long time. This evening they were offering free…read moresamples of various beverages at four stations. Two of the servers ignored me. Another one asked if she was in my way, but didn't offer me any sample. I took care of some other business and then went back to them: "Are you offering samples?" "Yes." "Well, may I try something?" It was like pulling teeth. The fourth server had four bottles of wine to sample. When I approached, she was talking with two young adults. When she finished speaking, I asked her what she was offering. She said something like, "I'll get to you next." Then she made me STAND THERE while she served another variety of wine to the two young women and told them all about it. Well, I did not stand there for long. What kind of a server can't give samples to more than one party at a time? The only explanation I can think of is that they had been instructed to target younger customers and ignore older ones like me. In which case I'll be happy to take my business elsewhere.

I "slept" in a room next to a few people partying. That wouldn't have been so bad except they…read morewould come out to the hallway outside of my room and start yelling at each other. The male staff member was EXTREMELY rude. Not a do over. I didn't feel Safe there. It was worn down. The shower had NO grab bar. That might be it. It was an unpleasant stay.

We really enjoyed our stay here. The hotel is definitely older, but everything was very clean…read more Also, the front desk staff were SO NICE! They were really helpful and made great food recommendations. It was also a great locations. Tons of places to eat and there was a Target right down the street. Great spot. My only complaint was that the pillows were pretty flat (we went and bought new ones) and the towels were probably pretty old. Definitely weren't a deal breaker for us though. The price was super reasonable and we enjoyed our stay!

Halley was a life saver. As a Bride who felt incredibly overwhelmed by the wedding industry, Halley…read moreeased my concerns and helped me navigate the endless decisions that planning a wedding involves. She recommended amazing vendors (DJ and Photographer) who we and our guests adored. She kept me on track and helped me remember the little logistics you sometimes don't think of in planning a large event. On the day of the wedding, she calmly handled strong personalities and the teeny bits of havoc that throwing together an outdoor tent wedding inevitably involves. I highly recommend Halley if you are looking for a down to earth, legit good human being to work with.

From the owner: We are obsessed with all things events. From the big picture logistics (venue, food, guests) to the…read moreteeny tiny details (inside jokes, awkward photos, flowers), we love it all. Not your thing? That's why we exist! Let us help you plan your reunion, wedding, family gathering, or "yay we're out of quarantine and can finally hug again" event. Tiers for every budget, and the promise of a stress-free experience for you (not us - we take this stuff seriously) (although not too seriously) (obviously) (we hope).

Polite staff. Falsely advertised showtimes. A movie "starts…read moreat 6:50" but doesn't actually START until 7:20. 30 min of advertisements and previews is untenable. And deafeningly loud. I wore earplugs and it was still so loud I continually winced. Why do people stop going to theaters when the screen provides such a great visual experience? Well, you trap me there for 3 hrs with a lie and then damage my hearing, not a huge mystery

Every thing. Always a great place to see movies. Staff is great and pleasant…read more Popcorn and treats are great also!!

This might have once been a decent budget hotel at which to stay, but sadly it's nothing great any…read moremore. The rooms are tired looking, small, and haven't been updated in decades. The breakfast is nothing but carbs; bread, cereal, cupcakes. No protein, no dairy other than milk for coffee. The fruit that's available looks like it's been sitting in the bowl for several months, certainly not fresh. We had a lot of issues with our room keys ceasing to work. Which was particularly frustrating considering that if we parked at the side door nearest our room we couldn't get it. In the two nights we were there we had to get our keys reprogrammed 4 times. The reception staff on the late shift are very surly, and certainly don't want to help you. Although close to the Hampshire Mall and other stores, the area outside gets quite seedy after dark. Next time I'm back visiting UMass I shall look for alternate accommodation It doesn't even live up to the adage 'cheap & cheerful'.

I do not like to leave negative reviews for places but I want to state that this hotel has violated…read morefederal law by denying me and my family a room because of my service dog the hotels excuse was that because of covid they changed their policy on not allowing service dogs which is a violation of the American with disability act the hotel didn't even have the curtesy to call me before my trip to inform me of this they did it after we had been traveling all morning on trains from nyc to Hadley Massachusetts the gentleman behind the front desk did try to make right by sending us to a hotel down the street and I will be writing an whole other review on what transpired there as it was a complete horror I want something to be done as this incident caused my 8 year old son to have a medical episode from the second hotel and an extra 400 dollars that we didn't have it was completely unacceptable for the hotel to deny a service dog and it almost ruined our entire thanksgiving trip Stay away if you are a disabled person with a service dog they will tell you one thing when you book and. Then deny you when you arrive

Love, love, love this hotel. Was here for 2 weeks for work. The room was spacious and clean…read more Ample of parking everyday. Gym was maintained, clean, up to date, and never crowded. They even had a good sized indoor pool for grown up and kids to play in. Everyday free breakfast, you can tell the cook take pride on how they cook the food and present it. The best part, the staff. The staff was so accommodating on everything and anything, the worst thing they can say is NO if you ask. They switch my rooms, they threw in a microwave, they made cookies for my every evening , wowzer. Shoutout to the mgr in the suit, super friendly and easy going.

With clear memories of watching this place get built 20 years ago while I was a college student in…read morethe area, it was amusing to finally have a belated chance to experience this hotel on a post-Christmas return visit to the Pioneer Valley. The staff here seemed extra attentive and responsive, most notably re-housing me when the initial assigned room was too close to noisy ventilation areas for my comfort. It appeared that they had a regular routine of walking the premises and staying alert to any challenges. The railroad/long style of the single room was a bit larger than I needed, but okay in general. An included couch was an unexpected bonus and especially enjoyable for my cat who was traveling with me.