Having several commercial businesses in multiple counties, I can say that dealing with Recology is always a horrible experience that leaves a bad taste in my mouth! And the worst part is that citizens and businesses in Ashland have no other choice with regard to garbage hauling or recycling services.
Their customer service is impossible to get in touch with, and there was one instance when we had to go to their office directly to deal with an urgent matter and as we approached the office the agent inside saw us, closed the blinds, and locked the door. After repeated knocking there was no answer. They repeatedly refuse to pick up our recycling because what they call "cross contamination". We inspected our recycling bin and yes, there were 2 plastic bags in it which passerby's put in there, not us. And it is important to note that this is the only garbage hauler that has refused to pick up recycling because of such a minor offense and my commercial properties currently deal with 4 throughout the state of Oregon.
The recycling driver continues to berate our guests and employees, I presume he feels our guests are employees, and sheesh.... I could go on and on but I wouldn't know where to stop. These folks are just plain strange and a simple online search from other users will concur. read more