The staff here is great. Went through everything and answered every question. I've never ridden an…read moreE bike but it made the trip around Stanley Park a breeze. This is probably the closest rental to the park entrance. Will definitely rent here again.

We decided to go biking around Stanley park and visited Spokes to rent our bikes. They had multiple…read moreoptions of bikes (e-bikes, fixed-gear, city bikes and tandem bikes) The staff were friendly and helpful, recommending bikes based on your comfort. Their prices are a bit higher than others around there, but I think the quality of their bikes make up for it. The experience of renting the bike was smooth as you only need to provide a credit card on file before you rent and are only charged after you return the bikes. This removes the hassle of calculating how long you would want to rent the bikes for. They also provide helmets so you don't need to bring anything with you. I'll be sure to stop by there again before summer ends for sure :)

Better prices than several other bike rental shops on the same road…read more Regular geared bikes were $9/hour, every extra 30 minutes the half price gets added. Can return it anytime before their closing hours. Free helmets, bike locks, and baskets if needed. Staff are friendly and let you try different bikes to find the right fit. Bikes are well maintained, comfortable, and ride smoothly. We've rented from them multiple times and keep coming back. If you're renting a bike in the area, I'd recommend these guys over the shops right at the entrance--better prices and great service!

Bike shop near Stanley Park that has not only bikes and e-bikes but also includes helmets, locks,…read moreand cargo baskets if you want at no additional charge. Hope got a regular cruiser and I got one of their e-bikes to try out. Both bikes seemed practically new and rode well. I'd never ridden an e-bike before, but I enjoyed the J725 bike I was on. I think it had a 48v battery with a 500w motor and a cadence sensor. It's also really heavy but I only noticed that when I tried to pick it up. The e-bike was fun but totally unnecessary for Stanley Park- there was one steep but really short hill and a longer (but not really long) incline. I probably had the pedaling assist on for less than 15 minutes total during our three hour ride (most of which was spent stopped at various scenic stops, not riding), and perhaps 5 minutes of that was where it was really useful. It's a great way to try out the e-bike experience though, at least for one with that kind of sensor. Service at checkin and checkout was quick and helpful. The person showing me the e-bike seemed new though, he did a good job of showing me the e-bike features but didn't know whether it had a cadence or torque sensor. He also forgot to show me how to work the shifters, which turned out to be the trickiest part of the bike, I had to ask after I went up and down the alley next to the shop and couldn't figure it out. Cost seemed pretty reasonable once you factor in the included helmet and other accessories.

Always generous and quality service for bike repairs and…read moremaintenance advice. They have always been honest about what needs to be done, and have never offered unnecessary repairs. Thank you!

Good service. Communication is good, prices are fair and work completed in a timely manner. They…read moreoffer good advice and don't sell you things you don't need.

Would definitely recommend renting your bikes here if you're looking to ride around Stanley park!…read moreCompared to other bike shops in the area their prices are cheaper. They offer regular bikes, hybrid, e-bikes and even e-scooters. The staff was super friendly and ensured the bikes were just right before leaving. They offer complimentary helmets (they make sure it fits right, they have smaller and bigger helmets), baskets, and I believe locks (double check we did not ask for these). Their bikes are a little older and with more wear to them but a bike is a bike and for the price you can't beat it. We got 2 of the regular bikes for 1 hour and 50 minutes and only paid $24 CAD. It's conveniently located right in front of an entrance to the park.

Super friendly staff, we rented an E scooter and regular bike and were able to circle Stanley Park…read moreand do a small amount of in town riding, prices were very reasonable and staff took the time to show our son how to ride :-)

i brought 3 mtn bikes for them to fix Taos 2.7, Nakamura Ecko 23 and Fila incline ( old bike)…read more they were able to fix all of them. so whatever the bike, they are straight forward and fair.. i would use them again no problem. i just wish they would open a little earlier.

I think this is by far one of the best bike maintenance shops in Vancouver. First off, they charge…read morereasonable prices for repairs and tune ups. These guy are honest bike mechanics. They always charge fair prices and if a new repair comes up, they will call you first to confirm the additional repairs before doing so. Scheduling is super easy, you can just call on the phone and they will tell you when you can drop it off. If it is a super simple repair like fixing a flat, usually you can just drop in and drop it off. I had my sexy gravel bike (see photo) and e-bike repaired here. Some bike shops are scared to touch ebikes, but this shop is one stop shop and does it. Just really happy with the fair pricing and great customer service. RAD cycles keep doing what you do.

Steve was great. Had my brakes yesterday. Suggested I only do front for now. The back was OK for a…read morefew weeks - reasonably priced.

Last week I took my front tire and rim in cause giant white rock made A hole in my tire…read more So now Steve didn't want to give it back or lost it

We had a fantastic experience with Cycle City Vancouver's Stanley Park Bike Tour. Frank was an…read moreexcellent guide: friendly, knowledgeable, and happy to answer all of our questions. We saw so many beautiful sights in and around Stanley Park, including an eagle's nest! They even provided ponchos just in case the Vancouver weather decided not to cooperate. One thing to know: the tour moves at a pretty good pace. It didn't bother us at all, but slower riders may find themselves bringing up the rear. Great way to see Stanley Park. We'd absolutely recommend this tour!

Below is my wife review…read more For me, I was hit by a fallen bike from a fellow group member, the company should remind people to hold their bikes safely during safety briefing. Our tour guide Nick is a nice person, but he just rode so fast and he left me so far behind. The tour pace was so fast that it forced people to run traffic lights and it's very unsafe for first timers in the city. We asked for partial refund and was denied by the manager Katie who obnoxiously by email all our negative experiences. This forced me to write this review here. This bike tour was the most miserable part of our first time visit to the otherwise very beautiful city. --- The bike rented for me was difficult to ride. Somehow the pedals kept jamming a few times when I started to ride. The gear was ok and I was pretty sure I switched gears correctly when biking, but sometimes I had to paddle real hard. I do bike around home so this certainly feels very awkward today. Tour was pretty fast paced so didn't really get to enjoy the views along the route. kind of stressed too with so many opposite and rushing bikers around as well as pedestrians.

good selection of bikes and accessories…read more friendly staff and they take pride in their craft. I bring my bicycle here all the time.

Excellent knowledge, great communications for what you need vs what you can afford if budget is an…read moreissue. They rebuilt my bike for me and it cost me less than buying a new one. 10/10. Awesome customer service every time .

Great for quick service; on two occasions work was done on same day while I waited…read more Good for getting parts quickly. I had a bike that other shop said could not be fixed, but Simon's shop figured it out right away and fixed the issue. The owner Simon is a bit of a quirky character, but if you can maneuver carefully around that, it's a bike shop with reasonable prices and quick, efficient, honest service.

Simon and his staff are the best. By far the most reliable and personal bike shop anywhere I've…read moreever been. If you buy a bike from Simon- he will take care of you for life. That's how they operate. And they still box my bike up for travel at no charge. That's one of his guarantees. And I travel a lot with my bike!

What a fantastic bike shop!…read more I live in East Van but it is worth it to come across the city for the wonderful service. I have had stellar customer service each time I am in! They are super patient and take the time to explain my options without being pushing or providing the attitude found and some bike stores in town. I recommend this store to anyone looking for a good selection of bikes, gear and accessories.

Took my e-bike in to be repaired, and it WILL be the last time I bring a bike in to get repaired…read more Was told to bring my bike in last week of March, and I would receive an email or call to let me know when to bring it in. I did not hear from West Point Cycles - West 10th. I decided to stop in to find out when to bring the bike in, they told me to bring it that day. They had a date to repair my bike and was told the bike would be ready for pick up on Tuesday, April 8. I called on Thursday, April 10 - as I did not hear from them on Tuesday, or Wednesday, they advised they had my mobile number listed as a landline (why I received no notification) and why I did not receive anything via email is another mystery. Thursday's call advised the bike would be ready that night, or Friday, April 11. I decided to call Friday, April 11th and told me my bike would be ready tomorrow Saturday, 12. Then the manager Dave called (unprofessional) advises that the bike will not be ready until Sunday, April 13, as a part needs to come from their Langley store. They did not have a repair date like they told me of Saturday, April 5, or Sunday April 6? The bike was able to change gears prior to taking it - now it won't. They never advised this when I picked it up. I have lost confidence and trust in West Point Cycles - West 10th - I feel that I have been strung along, and they keep coming up with excuses why my bike is not ready. The lack of customer service is mind blogging and how does an organization operate with this much lack of service and care to the customer. It is the customer who is doing leg work when you want a bike repaired here. They did offer me a discount on the repair - which I refused.