Photovoltaics (PV) is the conversion of light into electricity. I didn't take physics in school but…read moreI did ok in math so let's take a quantitative review on PhotonBrothers (PB). It's important to understand that PB is a installer not a manufacture. Different manufactures have different models. EnergySage.com is great for general research panel efficiency: SunPower: 22.8% LG: 22% REC: 21.7% PB is a certified installer for REC group a Norwegian company that started in 1996. My specific solar panel model number is REC355AA (alpha series with HeteroJunction HJT cell technology (RECgroup.com) My system: 14 REC x 350 watt panels producing 4,900 (4.9 kW) total solar power. To put this number in perspective, a typical 3 ton central A/C system consumes about 3 kW when it's running. Timeline it took about 3 months from initial call to certification. I went though a co-op with city of Denver (SolarUnitedNeighbors.org). Read up on "Net metering" and "Investment Tax credit ITC" renewed 26% for year 2021-2022 Everybody from sales: Krista T. Projector manager: Eric H. And installers: Jerry & Kyle they were all competent in their lane of work. They all praised their management and liked the company culture. Solar can be purchased with cash or financed with a 20-year loan just like purchasing a car or appliance. It's an investment for your house and your money saving won't break even until around year 10. Loan payment will be around $80-150 per month depending on the kW size of your system. Your electric bill will be significantly reduced to nothing but you still have to pay the $6 monthly service fee plus your Natural Gas utility bill. Most panels will have a 25 year warranty but the biggest difference is Tesla SC330 panels only guarantee Output of 80% efficiency at the end of term. REC355AA panels guarantee is at 92% efficiency. YMWV

My experience with Photon Brothers has been nothing short of infuriating. I want to be absolutely…read moreclear so nothing gets lost: the communication, customer service, and basic professionalism I received were shockingly poor, and I deeply regret choosing this company. Photon Brothers wasted 6 months of my time and cost me roughly $17,000 due to their negligence. I repeat, DO NOT UNDER ANY CIRCUMSTANCES CHOOSE PHOTON BROTHERS. There are many solar companies out there, take your business elsewhere!! This is a company that puts customer service LAST and will throw you under the bus and leave you hanging the when issues arise and they need to do something that inconveniences them or impacts their bottom line despite contracts, written and verbal promises and basic honorable/professional business norms. Our family moved into our new home in June and immediately began comparing solar proposals. I ultimately chose Photon because Sam Johnson (senior sales rep) appeared knowledgeable. I was explicit with Sam about the type of roof and shingle I had--I even sent him the official documentation from the roofing company detailing the type of roof and shingle. He assured me multiple times that Photon could handle it and told me he had built extra labor costs into the contract for exactly that reason. We signed a contract and approved financing. Then came the site visit with the installation supervisor, Drew Perry. I was on the roof with Drew as he inspected everything. He told me directly that the roof was suitable and we were "good to go." Every step of the way, Photon reassured me the system would be installed before year-end so I would receive substantial expiring federal tax credits. Throughout this process, I repeatedly checked in with the project manager, Kaitlyn Martinez. Responses were rare, slow, and unhelpful--but when she did reply, she also confirmed everything was on track for installation before year end. Install day--November 24--was when it all fell apart. Only that morning did the installation team realize they had completely overlooked the shingle type and couldn't install the system, even though I had disclosed this upfront and even though their own supervisor had inspected the roof in person. The install crew told me they messed up and would make it right and still get it done before year end. Kaitlyn (project manager) called--one of the only times she ever did--and assured me there would be no added cost and they would still complete the project by year end, I was reassured again that they would uphold the contract and their promises. That turned out to be untrue. After several incredibly frustrating conversations with Sam and co-owner John Johnson, where I had to constantly call them for updates, I was finally told that Photon would NOT complete the project at all. They openly admitted they made the mistake but refused to honor the contract or their repeated promises because it would cost them more in labor. John specifically told me that--even though the error was entirely on their side--they were not willing to take the financial hit to fix it and I was just out of luck. They refused any sort of compensation for my lost time and money. John initially tried to blame me because I had a difficult roof, then blamed Drew Perry (instillation supervisor), then blamed his Ops team then just told me verbatim "construction is difficult" and I need to understand that, so too bad for me. As a result, I've lost more than six months of time and a ~$17,000 tax credit, all because Photon Brothers failed to do their job, failed to communicate, and then refused to take responsibility for their own mistake. Based on my experience, I would strongly caution anyone considering this company. They overpromise, underdeliver, and when their internal failures come to light, they deflect, delay, and ultimately leave the customer holding the bag. I cannot recommend them under any circumstances.

Reasonable prices. Colman and Todd did fantastic work, with teamwork they figured out the problem,…read moregot in/out.I recommend the company.five plus stars!!

Matt was able to come out to my house for an inspection and help me get a better understanding of…read morewhy some of my lights flicker. Apparently it's not ghosts He took time to understand where I was seeing some problems and then was able to explain why I may be having some issues. I have both an EV charger and a hot tub on my property and he also gave some guidance on if I'd want to switch to a 220 for faster charging. I really appreciate that he was prompt, clearly able to explain and share what my situation was, and also was a good price. Plus my dog liked him. Overall would highly recommend supporting this small local business!

This company is a SHAM! I've had solar now for 10 months and my bill dropped by only $50 a month…read more At that rate it would take 45 years to break even on this system. The company sells you by telling you that your electricity bill could pretty much get to $0 plus a few fees and taxes each month. I have emailed and sent over my electricity bills just like they asked from the last 6 months and still no response back from Sun Power Pros. DO NOT USE THIS COMPANY! Save your money.

I had Solar Power Pros installed back in 2018. It had already gone down once with a bad transponder…read morein 2020, but they eventually fixed it. I got my July electric bill on Aug 10 and it was $380! I immediately checked my solar power system app and noticed that it's been down since June 23. So basically my solar has been down all summer, the most important time of the year. The system i purchased came with an email notification system, in the event that there's a system issue. Guess what, no email ever notified me! I called Solar Power Pros and they said "our email system has been down lately" and they said they'd come out and take a look at my system. They arrived about a week later, and i haven't heard a word from them since, even after attempting to call them on multiple occasions. Their customer service is awful and now who knows how long until they actually fix this? I will keep updating this review and hopefully this company will make this issue right. UPDATE 9/5/22. The CEO did call to explain the part that broke has been ordered and hopefully it will arrive soon and get installed asap. He also was nice enough to provide the phone number for the manufacturer (SolarEdge). I contacted them and they blamed the email notification system on Solar Power Pros for not enabling the notification, therefore both sides are passing the buck off. Hopefully somebody can make this right.

I have had the good fortune to work with Mackenzie and the Impact Solar crew on several projects…read more They consulted and installed my original solar array, then 3 years later serviced and replaced an out of date Solar Edge converter for me. Then they added more panels to my system when the rules from Excel changed. Just as that work was going to be done, we had that huge hail storm of June 2023. Mackenzie to the rescue, he met and negotiated with the insurance adjuster every step of the way and got a great settlement for my roof, home and property damage. The work and craftsmanship has always been timely, neat and tidy. Thanks guys!

The electrician, Paul H., kept me informed at all times. He was professional,accommodating,…read moreknowledgeable and an all around joy to work with. He gets a 5 rating! Walker B., one of the inspectors, was also friendly and knowledgeable. 5 Very pleased with the actual ownership vs leasing of these solar panels, my upgraded electrical system and the future addition of my EV charging system. T Con: Wasn't informed about the timing/day of all inspections and iI'm so glad that I'm retired or I would have missed them just showing up. Yesterday Xcel tech's came to swap out my meter, no call just dropped by...Reflection on Xcel and not Impact Energy. I can't comment on the savings except on the fact that the rebates have increased this year so good timing on my part. Waiting to schedule an appointment with technician to learn more about turning it on and beginning my journey as a responsible citizen!

The initial sales visit was professional, and thorough without wasting time. The visit to add…read morespray insulation into my exterior walls was great. The team ran into some problems that were outside of their control and handled them extremely well. The spray makes a mess but they covered beforehand, and then cleaned up very well afterwards. Re cost, I obtained seven estimates. Only two came in cheaper, and I those estimators did not leave me with a good level of confidence that they would have quality work.

Absolutely horrible customer service and a very disappointing experience…read more During an energy audit, my hardwood floor was damaged. I also discovered that the technician moved my security camera from the window to a table without asking. This was captured on my security footage. When I raised these concerns with management, I felt they were dismissed. The manager told me he believed the technician's account over mine despite the video I provided. I also informed him that I intended to leave an online review. During our conversation, he responded by saying, "I'll sue you for defamation." And, " I can't wait to see everyone on Reddit laugh at you" That response made me question whether customers feel comfortable leaving honest negative reviews after receiving that kind of warning. Based on my experience, I cannot recommend this company. I encourage anyone hiring these contractors to have security cameras and to document the condition of their home before and after service. In my opinion, moving a customer's security camera without permission is a serious security concern. Xcel's website has a list of companies you should use I'll provide a list below. With only 140 reviews on google and 21 on yelp the business has been in business for 17 years he says. Yea a lot of people love your business

From first contact after a referral to Namaste, everyone was professional, friendly, and available…read more Every employee was consistent in service, accessibility, skill, and competence. Phone calls were always returned, progress reports on equipment purchase and installation were plentiful, and I felt attended to in every way. The installation was amazing. Several trucks pulled up on time and like little ants, every pro fanned out to do their jobs. The work area was left immaculate and when the project was okayed by Excel, everything was turned on and worked perfectly. Follow-up was reliable and I continue to feel that if I need anything, the folks at Namaste will be just a phone call away. I have been saving tons of $$$ since install and operation. They have handled all the rebate paperwork too. I can't recommend Namaste Solar highly enough! I'm so happy to be mostly independent of "the grid" and now that my heat pump is installed, I am truly going "green"!!!

These folks just keep going above and beyond. Namaste Solar installed my system around 10 years…read moreago. Everyone should know how well they take care of their customers for the long term in light of the life of the system that is purchased. I'm writing at the moment because SunPower warranted my solar panels and they recently filed for bankruptcy protection. I had no idea. However, the manufacturer of the panels will stand behind the warranty IF I register with them within the next few week. Again, I would have had no idea. Thankfully, Namaste sent me and email informing me of the situation as well as the looming deadline. That's taking care of their customer. I'll that, a year or so ago, I had to install a new roof on my house. Namaste was very responsive and coordinated the work necessary to remove and reinstall my panels. Pricing was reasonable and service was excellent! Making a substantial investment to purchase my system, I couldn't be more satisifed with the quality of their work, their customers service, and their willingness to stand behind what they do. Thanks!

I thought it was weird Rex Roofing was interested in the job I initiated as a Yelp Project because…read moreI haven't seen anything remotely resembling my 1200sqft 1970 ranch house on their website or socials, and I'm in Longmont while they're based in Castle Rock. Stay far away from them if you're not in a reasonable service area. They are an insurance claim chaser company and will step all over you to get at your payout. They sent different people out to inspect and provide quotes (gutter and soffits/fascia was the scope requested). I did not ask for a roof assessment but the gutter guy thought it might be eligible for an insurance replacement, so I said sure send the guy on out and let's see what happens. That's where it got really.... interesting. My first appointment was for a Friday. I asked for a specific time so I could manage my work schedule around the inspection. A time was agreed upon. Nobody showed up. I had to initiate contact to find out that they would not be coming that day due to the time/distance. We rescheduled and on the rescheduled date, I reached out early to confirm the time and was told the inspector would be 30min late. I readjusted my work calendar and was notified it would be an additional 15min. This turned out to very much work in my favor. The inspection was very thorough and took about 1.5hr. At the conclusion of the inspection I was told they can convince the insurance company to replace the roof. They showed me what ended up being a contract, but was not presented as such explicitly by name. I was asked to sign before they revealed the "fine print" on the back page - which involved having the insurance company sign the check over to Rex Roofing rather than me (I have USAA). This didn't sit well after discussing with several people and reviewing the fine print. I voided the contract within the 72 hour grace period so I can get a second opinion, gather additional quotes, and control my own insurance payout (if that happens). Instead of responding to me to confirm they received my email (always document in writing! With time stamps!) they forwarded it to the inspector who started texting me asking to "resolve" the situation. I explained, as I had in the email, that I would be taking my insurance payout myself and I requested a "cash price" quote from them. I was then told there was no way my insurance company would approve it without the inspector present, a number of wild assumptions and insinuations were made, and I was essentially berated by text by the salesman for exercising a legal right to void the contract. I had to block his number because he would not stop texting me to mansplain how I had no idea what I was doing as a homeowner and he was the only person who could convince my insurance adjuster to cover the roof. Turns out he was right - they talked me into opening a claim, the adjuster said the roof is perfectly fine and they would replace only one portion of one downspout that had hail damage. I can't tell you how the "value" of this company compares to others because they said they would do the work "for a price agreed upon with the insurance company" without providing a scope of work or any numbers of any kind in writing - so I guess they're not really interested in much besides doing the job for as much as they can squeeze out of the insurance company. I might not have made a USAA claim myself but everyone else in my family has.

When we found out we needed to replace our roof due to hail damage, we contacted Rex Roofing. Carl…read moreLewis, their project manager came out and verified the damage. He also helped guide us through the insurance claim process, keeping us informed at every step. The roofing crew arrived as scheduled, did their work efficiently, and left the house and grounds clean. I highly recommend them if you are in need of a roof replacement