I was very pleased with my first encounter with this company. We are located just a few blocks…read morefrom their headquarters and only needed a single job to be done. Most tech providers won't do this because they want you to sign up for regular service, but Sean was more than happy to do a complex wireless router installation in our office on a one-off basis. He was very knowledgeable and went through all of my options. There were things he wasn't sure about, and admitted that he would need to do more research to find answers; this is something I really value. The first visit wasn't enough to successfully complete the install, as we ran into some unforeseen issues. Sean doggedly pursued a solution to our situation and tested a new router offsite to make sure that when he came back the installation would go smoothly. I know that he spent far more than 1.5 hours working on this, but that was all he charged us for. He also made other adjustments to our server while he was at it, and didn't charge anything extra for this, either. I felt the customer service was above-and-beyond here, and that is NOT usually the case with most tech companies. This is a huge part of why I gave these guys 5 stars. It made me so much more patient when I knew what was going on and was kept informed, even if I didn't understand all of the details I was given. We are planning on using them in the future for all of our tech needs. Based on this one experience I can definitely recommend them to colleagues.

When my highly experienced technical support friend who handles all the top senior management's…read moreissues at a major Silicon Valley Technology Provider said time to restore your operating system and rebuild your computer, I wasn't ready to throw in the towel. I'm so thankful I called Troubleshoot Inc. because they solved my very complex issue and saved me from going what otherwise would have been a significant time drain. Lesson learned ... unless Troubleshoot Inc. says it can't be fixed, then it can be fixed. Thanks Troubleshoot for being such a dedicated, technically savvy, fair priced outsourced technical service firm! I'm very grateful that you worked long late hours to get me back up and running!!

I would love to hear from this company - I have tried all of their phone numbers, emails, twitter -…read moreand no response at all so far. Please get in touch about mutual client where you setup their network and have all the keys. Their toll-free number is disconnected and Google Street View shows an empty office? I hope this doesn't mean they have abandoned their customers who have installed/managed equipment.

Highly responsive and knowledgeable company. They have provided a wide variety of IT services for…read moreus, helping install wireless networks, perform site surveys, and provide expert IT consulting. Highly ethical, accurate billing, and trustworthy.

Great people and service. Good fit for a small business with need for a computer system, web site,…read moreand security. They have served me and my businesses very well. Much better than other services I unfortunately used before finding PCS.

Great people and amazing service they handle our IT when we need them and never miss a beat. Would…read morestrongly recommend these guys, thank you very much!

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

Thought i destroyed my computer when i was a dummy and spilled some liquid on it. Panic as i were,…read morei found TechinSF and gave them a call. Seeing a company rated 5 stars is rare but then after the service the Micheal gave to my computer at a great pice, he was able to clean everything and run everything back to almost when my computer was new. Very straight forward and assuring on getting my computer fixed and up and running. Highly recomend them and i know if anything else happens to my computer im hitting TechinSF first. They really rep earning those 5 stars.

Matt is absolutely marvelous! I called because I could not open my QuickBooks and he solved the…read moreproblem over the phone in 5 minutes by asking me to restart my computer. Such a simple thing I forgot to do in my panic. Thank you Matt - I'll be in touch when I need more computer help. Great value!

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

I work customer service in a highly technical field. I repair high end luxury vehicles. It's…read morealways in my mind that I'm handling the first or second most expensive item most folks own. Second only to their homes. I'm well aware of the exacting standards needed. The self discipline needed and the attention to detail and care for details needed to restore someone's prized luxury vehicle. Those same standards apply to working in or on someone's home. My previous reviews explain how I met Jake at Barker Tech. This is a new review with new perspective. It's been over two years since I paid Jake and shook his hand. In those two years Jake has reached out 3 times to check on my home and his work. It just seems to be how he is. In those two years I've reached out with some admittedly stupid questions and each time he's addressed my concerns without any snark or down talk that some techie guys use when speaking to plebes. I needed additional home tech stuff and naturally I reached out to Jake. His response was timely given his work load and he immediately offered elegant solutions to an inelegant problem. (Someone in my neighborhood is actively using my gravel yard as a dog pit stop and leaving me nasty surprises ). Jake offered some very clever options up to and including an outdoor speaker paired with my existing camera system (that he installed ) to politely ask the offending dog owner to remove their dog waste. Ultimately my wife vetoed the idea of me having the ability to leave audio messages for bad neighbors. But Jake's suggestion of an upgraded new camera with AI facial recognition and a wider field of view was perfect. Within a week Jake personally came back and upgraded the camera thus negating the one small blind spot the offender had been using. He kept his word. He sent me tutorials and worked with me not even being home to ensure that I was 100% satisfied with my upgraded surveillance view before leaving. Setting standards and holding yourself to them are key to excellence. Keeping your word and delivering what you promise are key to excellence. But. Excellence isn't derived from robot like adherence to guidelines. It's a combination of many intangible things. It's rare these days to encounter true excellence in almost any field. Jake at Barker Tech is an excellent example of excellence in action. Trustworthy. Reliable. Professional. Meticulous. Passionate. Informed and informative. Personable and Diligent. I'm a client for life.

It's not often you come across someone in business who reminds you that basic human kindness still…read moreexists. Jake at Barker Tech did that for my wife and me. Our home has an older AV system installed years ago by another contractor. Over time, the system became outdated, complicated, and the contractor became harder to reach and increasingly expensive. My wife and I separated several years ago, but she still lives in the home and has always struggled with the universal remote and the setup's complexity. Recently, she called me in distress because she couldn't turn on the television in the living room. Under normal circumstances, that would be a small inconvenience. But my wife is currently battling stage-four ovarian cancer and only has a few months left. All she wanted was the simple comfort of sitting on the couch and watching TV. I called Jake and explained the situation. Without hesitation, he said he would come take a look. The next day, he and one of his technicians, Wilson, showed up and spent over an hour patiently troubleshooting the system until they got everything working again. When the work was finished, I asked what I owed him. Jake said there would be no charge given my wife's condition. I was honestly taken back. In a world where it often feels like everything is transactional, Jake chose compassion instead. This wasn't just good service, it was humanity, and I'll never forget that kindness. If you're looking for someone who truly cares about his clients and takes pride in his work, Barker Tech is the real deal.

We've had Lester work for us for years and he has handled every network issue without fail. Great…read moreservice and responsive, would recommend him every time.

We used IT1Demand consulting services to support one of our corporate clients in the Bay Area, they…read moreprovided exceptional support. The users in the office were having several network, WiFi, computer issues, at some point they were struggling to perform their job. IT1Demand engineer Lester come up to the site with his tools and expertise, after several hours he diagnosed various network configuration issues, devices with old firmware, missing important updates in servers and computers that were affecting the overall performance. We highly recommend their services and professionalism.

I needed a little tech help with my SONOS and had wasted so much time on the phone with customer…read moresupport, I thought I would give Lamorinda Smart Home a call. Although my job was too small for Peter , he took the time to email me back right away and offered a few suggestions. It's nice to see that people still care about helping people through their work and business in today's age.

Pete was incredibly helpful in directing us in ways to diagnose our CONSTANT internet outage…read moreproblem. He was super quick and accessible to communicate with which was a relief when you have two work-from-home parents in a household.