I love love love this place. The cervices they offer are amazing the staff is very caring and…read moreloving the place is super clean and relaxing . A truly 10/10 experience. Good job girls

Great pedicure by Vicki. Lots of colors to choose from and upgrade options available. I always do…read morethe basic pedicure and am happy ($35). The people that get the deluxe get super pampered. Chairs are a worn down, but it looks like they are working on reupholstering them.

I get my shellac done by either Jessie or Ha. Both do a great job! My nails last 3 weeks easily!read more

I will be going to Jessie until she retires. My nails look flawless every single time. The best…read morepart.... they NEVER chip before my next appt. I also love chit chatting with her. Jessie Stan till I die!

I highly recommend Sugarcoat as I've been a loyal customer for several years. I've been to many…read moreother salons in the past and I have never had the same exceptional service, quality, and ambience that keeps me coming back. They have consistently taken any vision I had for my nails and brought it to life. They offer various services and my favorite offering right now is builder gel. Whether acrylics or builder gel, I have not experienced any lifting or unexpected breaks given the attention to sanitation and quality they demonstrate visit after visit. The nail art is amazing; no matter your vision they will execute. Best staff to spend time with and a beautiful ambience to make you feel right at home. I highly recommend!!!

Warning to Potential Clients of Sugarcoat Nail Loft…read more I am sharing my deeply disappointing experience with Sugarcoat Nail Loft, specifically with nail technician Anya and salon manager Maggie, in hopes that others can avoid the same mistreatment. After being a loyal client for nearly two years, my recent encounter was appalling. On December 26, 2024, Anya canceled my fill-in appointment due to illness, which I understood. However, her dismissive and hostile response when I tried to reschedule was unprofessional and rude. When I reached out about my nails lifting and needing urgent attention, Anya's reply was focused on her personal situation rather than my needs. After escalating the issue to the owner, I was contacted by someone named Maggie, who they claimed was the salon manager yet for the 1 1/2 years I was there never had I heard of said manager nor a manager existing at all. Conveniently enough magically, there was a manager to handle my complaint when I contacted the Abby. Maggie messaged me who not only refused to offer a solution but also told me I was no longer a "fit" for the salon. This unprofessional dismissal ended my long-standing relationship with them, and I was left without the services I had already paid for. What was worse, there is a toxic, "mean girl" atmosphere at this salon. The staff is fake to your face and talks behind your back. They make the client out to be in the wrong falsely implied that I had made unreasonable demands in the past, which is not the case. I have text messages to proof my assertion, Instead of taking responsibility for the subpar service, Anya deflected and failed to offer a constructive solution. They stick together, no matter who is in the wrong. If a client voices a legitimate concern, the staff shuts them down, and as soon as any complaint arises, they retaliate by refusing service. This entire ordeal caused significant emotional distress and financial loss, as I had to seek another salon for repairs at extra cost and inconvenience. I was never offered a chance to resolve the issue, nor was I compensated for my losses. If you're considering this salon, be cautious. The lack of professionalism, the toxic environment, and how they treat their clients is unacceptable. Based on my experience, I would not recommend Sugarcoat Nail Loft.

This place is clean and has good service. Had just a pedicure done. Priced like everyone else for a…read morepedicure.

I went for a Pedicure Nice atmosphere, I actually found the color I love, wait time was excellent…read moreand the greeting very warm and friendly. The technician was very focused and did an excellent job. That was my 2nd visit. The first was in November and I had the exact same experience the first time. This will be my go to place.

We were in the Troy area and looking for a nail salon to stop in quick and get a pedicure. They…read moretook us right away which was nice and the staff were pretty friendly. However, the pedicures were kind of lackluster and my husband said his was kind of rough. He had the Blossom Pedicure which is their top service. I wish they massaged a little bit more for my basic pedicure, overall the service just seemed rushed. The massage chairs they had were nice and comfy at least. Don't know if we will return again but you can try them for yourselves.

This is the best nailspa that I have visited in a three state area. It is amazingly clean and a…read morepain free experience is guaranteed. Everyone is simply wonderful. Do bring cash to tip as they won't let you charge a tip.

I recommend this place I usually come for pedicures and this time for my nail. 10/10 Lee's my…read morefavorite nail tech

let me start by saying I called prior to to see if they could take me at 4:30. They told me they…read morecould. Not only was I waiting for 20 minutes, nobody came to check on me or see how I was doing or to give me any type of update. They took multiple customers who came in after me. When I got up to walk out, nobody attempted to see if I needed servicing or try to see what could be done to be made right. I don't recommend this place very unprofessional

After reading the online reviews, I decided to give this place a try -- and I completely regret it…read more I scheduled a Gel Polish appointment weeks in advance for 11:35 AM. When I arrived, I was told to wait. After 10 minutes, I was directed to a section to sit, but no gel color booklet was given to me. A person then came over and ask, "Do you know what color you're going with?" I replied, "No, I need to look at the booklet to decide." I continued waiting until 11:50 AM. At that point, I walked out -- 15 minutes past my scheduled appointment. I could understand a delay if I were a walk-in, but not for a booked appointment. I drove 27 minutes for this terrible experience. Their tools looked dirty, and the overall place didn't feel clean. Please don't waste your time here -- the service is awful, and the environment is far from professional and a time waster.

Fast, inexpensive nail care. Easy to schedule. This is not a spa experience. It is a get the job…read moredone type of shop.They made sure that my requests were followed. My only concerns were around cleanliness. For example, the same shaping tool used for everyone. Also, I noticed he did not soak my nails long enough to get them clean. So if you walk in, expect to provide some coaching. Took review down a star due to nick on toe that I found later. Ouch! Hate that. It will hurt a day or so.

i love this nail place it's my number one favorite!!They do the french tips perfectly and clean i…read moredefinitely recommen to go there!!The lady's thay work their are so welcoming and nice that's another reason why i love going here.Ive been going for so long i haven't had one complaint about the nails or the service!! Definitely recommend

Didn't feel welcome from the moment I walked in. Tech had zero interest in understanding what I was…read morelooking for and paid me very little attention as she had her AirPod in loudly. VERY long appointment, I thought almost an hour for a fill was excessive. Tech could have been friendlier, I felt out of place and uncomfortable. Will likely not be back.

Always get the best manicures by Mai and her team! Everyone is friendly and always so helpful with…read morefiguring out what nail design to go with!

I haven't been here in a while, but I used to see Mai the owner at her other location for a very…read morelong time!! I used to see her once or twice a month and everytime she was very precise in her work and took her time!!! I don't live around the area anymore,but I wouldn't hesitate to come and see her!! I've been many other places and they were always in a rush and I was not completely happy with the job they did!! She is pleasant and does her best to accommodate you!!! I have decided to go back after taking a break from having my long nails!!( Which yes,I most definitely miss!!!) I have stopped in at her new location in Troy, but she was not in, very good at French and pedicures!!!! I don't understand the mixed reviews, she has always been very pleasant with other customers as well!!! I would definitely give her more than five stars if I could!! Definitely see Mai!!! ( Ooh yeah, she is great with eyebrows too!!!