I love having palmer property as management. I've lived in my condo for over 20 years and have had…read moreother management's but this one is the best.leesha is great at putting out fires and has gone above and beyond helping me with issues I couldn't handle on my own.im at ease knowing she and her team have my back

Palmer has been with our association since January 2025, and considering all that we endured with…read morethe previous management, they have thus far shown consistency in their commitment to the association. While it is still early, the experience has been positive. They provide fair insight on all concerns and ensure adherence to the bylaws. I will reassess at the end of the contract, but I have no doubt the final outcome will be favorable.

I have lived in several Hadley buildings over the past 25 years, and they have all been clean,…read morewell-maintained, with reasonable rent (with heat and hot water included) and wonderful and responsive maintenance staff. The floors are always beautiful and the coin op laundry rooms are also always cleaned and appliances updated as necessary. Hadley is also very quick to clear sidewalks during the winter and also mow and plant in the spring and summer. They have been around forever and their experience shows!

This was the best property management company I have every dealt with! The maintenance…read moreteam is top notch and the brick apartment building is very quiet. I lived in a residence on Elm Street in West Haven and I couldn't be happier. They responded the same day when I called when I lost my apartment keys. The apartment I moved into had just been updated with new kitchen appliances and the place was spotless. I was sad to leave but I was moving out of state.

I was deployed for almost a year and used Pro Property Management. I have to say they a very user…read morefriendly, attentive, and their communication was spot on. This was my first experience with a property manager and would recommend them to anyone who is looking for professional perfection! Thank you!!!!

Very professional and honest. I am the property manager for the Fairfield county area and I have…read morevery good relationships with all my investors. In fact I make them feel like I was their working partner with their properties.

Bee is amazing to work with! She helped me find tenants for my one-bedroom apartment in Bridgeport,…read moreand the whole process was smooth from start to finish. She's detail-oriented, professional, and really driven to make sure things get done right. What stood out most was how responsive and organized she is in her craft, and you can tell she genuinely cares about her clients and their properties. I'll definitely be considering Bee to take over full management of my rentals in the near future.

I had a wonderful experience working with Brethela ("Bee") to find the right tenant for my rental…read moreproperty. From start to finish, she was incredibly kind, patient, and understanding, especially of my desire not to rush the process. She truly respected that finding the right tenant was more important than finding one quickly.

I recently ended a 2 year professional relationship with Robert White MGMT Co after selling my…read morehouse. I worked most closely with Andrew and Melissa and I felt that they were consistently patient and professional, even when I wasn't the easiest to work with. I'm extremely grateful for being able to work with them to manage my tenant over the course of the lease and they seamlessly helped navigate the selling process when I opted to sell. From the beginning of our professional relationship, to the end, they were transparent, reassuring, and knowledgeable. I always felt like my home was in good hands! This was especially reassuring as I was hundreds of miles away from the house, so my trust in them had to be absolute.

I would not recommend renting through Robert C White, or Iron Clad Property Management. Extremely…read moredeceitful and poor management.

My partner and I came to New Haven with a carload of belongings and no place to stay. We were…read morelooking to move into an apartment before starting graduate studies, and we walked into Farnam Realty on a whim. (Bo, the greeter pup, was too cute to resist.) Carol and her team took very good care of us. As first-time renters, we needed all the help we could get! Carol listened attentively to what we wanted, and she showed us exactly that. She was honest about our budget and about the properties we viewed. All of her help was professional and encouraging. While we waited to arrange our lease, Farnam Realty Group helped us find a place to stay for the evening. Carol worked quickly and efficiently to move us into the right home. She even helped us negotiate a monthly rent that allowed us to remain on budget. Our lease was finalized within 24 hours of our first steps into the office. My partner and I are so grateful for Farnam Realty!

Disclaimer: this review is written by Will's partner, who hates making accounts but hates Farnam…read moreeven more. Thank you Will xx DO NOT RENT HERE. Greed, incompetence, and apparent hatred for their tenants. My partner rented from Farnam for seven years, but I couldn't tolerate more than one. After fixing up our poorly maintained apartment and receiving confirmation for a lease renewal, we were suddenly forced to relocate at tremendous personal expense. Farnam didn't even communicate this information to us; my partner had to leave work and drive to their office, as always, to find out they had lied to us yet again. (There are more horror stories that I won't even get into here.) All this strife so that landlord Carol could continue raising rents for the next sorry tenant. The brokers are friendly while coaxing you into a lease; after that point, they genuinely don't care whether you live or die. They will lie to you for no other reason than their own laziness and convenience, and that's only if you manage to get anyone to talk to you in the first place. I'm disgusted with Joey Felton and Zak Kampton, but I'm still not sure whether they're malicious or just incompetent. Carol Lopez-Horsford is evil. I heard her shouting and degrading the maintenance staff multiple times while I was a tenant, and she appears to be hated by all who have ever known her (including brokers who escaped to other companies). The maintenance workers were the only positive part of my experience, but even they couldn't manage to keep mice out of our apartment. Yes, New Haven has a pest problem, but it doesn't help when the house is literally full of holes. Of the four apartments I've rented in this city, Farnam's was the worst maintained and worst managed by far. We are thankful every day to no longer be in business with Farnam. It's harder to find a decent private landlord, but so worth the effort! P.S. It's common knowledge that they buy fake positive reviews. You can literally tell which ones those are on this Yelp page. Lies as always.

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

Looking for a rental in New Haven? MM has prime properties. They will check all your boxes. Updated…read moreunits with the features and amenities you need and want. Easy to work with agents and management that cares. This has been my experience with Mandy. Give them a call and let it be your experience too. Rob B

Their handling of their tenants and treatment of us as neighboring property owners has been nothing…read moreshort of appalling. For YEARS, their tenant has been destroying portions of our property, and despite being made fully aware of the situation, Mandy Management has failed to take any meaningful action to stop the damage, only to ignore us throughout ALL THESE YEARS even law enforcement. Instead of addressing the destructive behavior, they have turned a blind eye, excused the tenant's conduct, and allowed the situation to escalate. The tenant informed the police Mandy Management advised them to cut down all our trees. The situation has become even more distressing because their tenant frequently yells and screams at us in the mornings -- right in front of me and my disabled children. This is harassment, plain and simple, breach of peace as the police stated. It has created a hostile and unsafe environment for my family, which no one should have to endure in their own home. Mandy Management has done the opposite: they ignore legitimate concerns, enable their tenant's destructive actions, and allow them to lash out at their surrounding neighbors. Their negligence and hostility have caused unnecessary stress, financial loss, and damage that could have easily been prevented with even the most basic level of professionalism and accountability. If you are a property owner or renter considering hiring this management company, beware: they do not act in good faith, they do not protect property, and they certainly do not treat others with respect. Their conduct is a liability, not an asset. My children should not have to suffer daily in their own home.

Good morning, I would like to say my wife and I have lived at the Broadmoor for almost 3 years now…read more We just went to our first Bingo night activity on Friday, and we had a ball. Thank you to Candese, the property manager and her staff, Heather, Jessie and Julian, you all did a great job. Good food, snacks, deserts, thank u to my wife who makes great cakes, brownies and deserts. Thank you management staff for having events for the community to try and get us to know each other and feel like a family. We didn't win any prizes Friday, but the fun we had, outweighed winning any gifts. This message is for the actual owners of the Broadmoor, if you read this, please keep Candese and her staff that I mentioned employed at the Broadmoor please. We've seen at least 4 different property managers since we've lived here. Candese and her staff are a pleasure to work with. I email often if I see anything that should be attended to. Not once have I felt like I was being a pain in the butt. Also, the maintenance guys are great as well. All of the guys are very friendly and very hard workers. You need to keep all of them employed as well. Again, thanks for a great Bingo night, looking forward we are, to another.

**I would strongly advise against living here.** Do not let the nice location, attractive units, or…read morelong list of advertised amenities fool you into thinking you are getting a quality living experience. I lived in Building 670, and while I loved my actual unit and made it feel like home, the condition of the building and the management were extremely disappointing. The common areas were routinely dirty, and the elevators were especially disgusting at times. Residents would urinate in the elevators and leave trash inside, resulting in terrible odors. For the amount of money residents pay to live here, the lack of cleanliness and upkeep is unacceptable. The property advertises **a lot of amenities**, which sounds great until you actually live here and realize how often they are broken, closed, or otherwise unusable. There is little point in paying for amenities that residents cannot consistently enjoy. It gives the impression that the property is much better maintained than it actually is. I will give credit where it is due: **the maintenance staff were consistently kind, respectful, and helpful.** Unfortunately, the same cannot be said for the leasing office. Communication was extremely poor, staff were often unresponsive and unhelpful, and there were multiple occasions where I was given information that was inconsistent or, in my experience, inaccurate. Trying to get a straightforward answer or resolve an issue often felt like a chore in itself. The neighbors were hit or miss. I frequently heard people arguing early in the morning or late at night, which definitely took away from the peaceful living experience you would expect from an apartment community. I also had packages stolen or delivered to the wrong address. While some of those issues were caused by delivery drivers, it still contributed to an overall frustrating experience. **Overall, this property looks much better on paper than it actually is to live in.** The location is nice, and the apartments themselves can be nice, but that does not make up for dirty common areas, unreliable amenities, poor communication, and an unhelpful leasing office. If you are considering moving here, I would strongly recommend looking elsewhere before signing a lease. **I personally would never live here again.**