Finally installed it! Loved the service through Chris…read moreThe water is already becoming so soften Would definitely recommend their service. Thanks!

I called AAA Water Systems to get a quote for a water softener installation. Virginia answered and…read moreasked some basic preliminary questions, which was fine. But then she kept insisting that my wife had to be present during the consultation because it was "company policy." I've dealt with plenty of home service companies before and have never once heard of a requirement like that. I explained that I would be the one paying for and managing the project, but she continued to push the point that my wife needed to be there. At that point, I politely asked to cancel the appointment and ended the call. A few minutes later she called me back saying they could make an exception, but by then the whole interaction had already rubbed me the wrong way. It was a very strange and uncomfortable experience for something that should have been a simple quote. I decided not to move forward with them. Would not recommend.

I had Copperfield Plumbing out to fix a copper water pipe that was leaking (March 2026). I never…read moretalked prices with them. I was quoted $380 by the repairman after he looked at the problem. It took him about 20-25'. The technician was skilled, polite and efficient. I wrote them a check, but I was not given a written estimate, nor was I given a receipt. NO itemized information on the charges at all. It seemed like a lot of money!!! I called the secretary later that afternoon and she had the owner call me back. He listened to my concerns and we arrived at a compromise. So, just be informed of the charges beforehand and get multiple estimates if you can. Copperfield Plumbing is a reputable and flexible business and a good choice if your due diligence is complete.

Once again, Copperfield Plumbing comes through with flying colors. I have to admit I was…read moredisappointed to hear Luis left the company, but Josh showed up in his stead. Josh was prompt, courteous, professional, and respectfully put covers on his shoes before entering my home. Josh diagnosed and addressed the problem quickly and efficiently. Less than 24 hours between call and completion by the way! Highly recommend these guys.

6 month update: all is going smoothly with water softener!…read more Original review: We wanted to thank Trevor for his amazing help in installing an Eco Twin 2.0 in our home. Our water is night and day better than it was before. I can drink from the tap with no mineral taste. I can wash my hands without a gallon of soap. I can rest easy knowing my home's plumbing is better protected. The price of the full install was very reasonable and Trevor made scheduling easy. From start to finish Trevor was super helpful and easy to work with. He made an initial consult visit to make sure he knew the house layout and all the materials he would need for the install, and then came out a couple of weeks later to install the unit. One thing I liked is that he is also a licensed electrician, and was able to pull wire directly for the unit and he even installed a new, unused outdoor outlet near the unit solely for our convenience and use. This shows an attention to detail and quality that I really appreciated. The install went smoothly and Trevor gave us a nearly one hour long in-person training on all the things we need to know about owning the water softener. He allowed us to record the video which gave us a ton of peace of mind. Within the same day our water was vastly improved. We also received a followup call from Brenda, one of the owners, and she was very helpful and friendly. We are very grateful to Trevor for his time and help and are loving our new system!!!

Great job with the water filtering system, 2 years after - everything is going well! They also…read moreoffer annual maintenance services which is quite helpful.

This team came to replace a sump pump and a garbage disposal…read more They were very professional and very clean. I highly recommend them.

I can't say I'm happy writing this review, but I feel I need to. I had used BeastBay Plumbing once…read morebefore when we had a drain problem. They were responsive, the tech was friendly and informative. He fixed the problem and we signed up for their loyalty program. I knew our water heater was nearing the end of its lifespan and I called them to get a quote. Sydney came out and explained options. I ended up going for the tankless water heater. I also got quotes to replace a faucet in the kitchen and install a new shower fixture. The techs that showed up were courteous, but were a couple of hours later than the time I had expected. I anticipated the faucet and shower fixture jobs to go fairly quickly, but they took almost two hours. Then they started work on the water heater. What Sydney hadn't discussed was the need for direct power for the tankless system, or the need for a new vent. The tech wanted to open the ceiling up, but as it's a two-story house, and a tile roof, that was a hard no. They ended up doing a vent through the side of the house. At first they said it would be a two-day job, which was not mentioned when I booked the job, but after getting the side vent in, they said they'd finish that day. Here is where things go very very badly. The next day I went into the garage to move a car. I was overwhelmed with the smell of gas. I called BeastBay and phone center told me to call 911, which I did. In the meantime I opened the garage door. I realized after I hit the button, should anything spark, the whole place could go up. Thankfully, it didn't. The fire department came out, pinpointed that BeatBay had not tightened the gas connection to the tankless unit and turned it off. Then began a 2+ hour marathon of calls to BeastBay to get someone out immediately. Except they didn't. I had to call the office 4 times, and then had three different conversations with the office. In the meantime Sydney came back out to see what was up. I explained the severity of the gas leak and also told him I wasn't happy that he hadn't mentioned needing direct power, or the need to re-vent from the previous water heater. Sydney indicated there would be a small rebate and they would service the unit going forward free of charge. The tech showed up, apologized for not securing the gas line, tightened it up and left. This was a week and a half ago. I heard nothing more from BeastBay. I called the office Wednesday and asked they memorialize what Sydney had said during our meeting in writing. The woman who answered, Sarah?, said she'd have to check with Sydney, in a tone that said she didn't believe he had offered anything. She came back and said that was correct and she'd send it over as an email. Nothing was forthcoming. I've called the office twice today, two times no one answering, and the third time it going to a general voice mail. To say I'm disappointed in the service is an understatement. This is a massive failure on so many fronts.

After calling several water condition companies to fix my system and failed to do so, I called Bay…read moreArea Water and Jose was able to figure out what was wrong and got the parts within 2 days my system was working perfectly! He even called the next week to check in. Highly recommend.

It is hard to find both a trustworthy and competent plumber, but look no further than Jose and his…read morecompany Bay Area Water Conditioning. I won't go into all of the issues we faced with others we've hired to help our home water issues. We are on a community well which poses its own challenges. Jose advised us on the appropriate water softening system and helped us move our whole house water filter to the correct place on the house's infrastructure. He also assisted us in finding a suitable filter system that worked with our existing filters. He did this with a thoughtful and caring demeanor at a reasonable price. If you are looking for a soft water solution, you've found the best person with Jose.

Oscar was very quick to respond and check out our water heater. Will definitely recommend!read more

Oscar and his team were wonderful! They removed our old water tank and installed a tankless water…read moreheater. They were kind, professional, quick, and patient. They were clear with what they were doing including with pricing. I appreciate them coming in to help us out in such short notice! My little one will be excited to have hot water again for her showers! Thanks again Oscar, Alexis, Oscar "2.0" and Ariel for your speedy, hard work! I will definitely be contacting them again for a water conditioner.

I'm still in the early stages of deciding which company and system will be best for my needs...so I…read morehaven't committed yet...but I have say that Randy delivered an excellent presentation. Scientific, yet easy to understand. He offered me options, yet specifically addressed the water issues I have. For me, it's also about customer service and rapport. So many businesses seem to forget that. Randy has made a great impression. He was also responsive and on time! I'll update this review once I've decided on the system and have had it installed.

Randy has installed two soft water and reverse osmosis drinking water systems in two of my homes…read morenow with great success. I appreciate how Randy is very clear about the work that will be done and the price he quotes is the price I paid. No surprises. His workers who installed the system arrived on time and worked fast and did a great job. I'm so happy so far and look forward to those annoying hard water stains and build up to disappear. My new sinks in my primary bath were already showing signs of that white calcium build up even though it was remodeled 7 months ago. Within two days, I can see the chrome Kohler logo shining on the drain and the white film is gone!

On behalf of my employer (Lea and Braze Engineering, Inc.) my review of Neptune Water Solutions is…read more5 stars! John Balladares, Dana, and the installation/setup crew have provided excellent customer service in getting our office the desired level of carbonation and water temperatures in our new water dispenser. It provides hot, cold, ambient, and sparkling water to satisfy the needs of our diverse employees. Thank you for all of the hard work to make us a happy and satisfied client!

My husband and I purchased a business that had a contract with Neptune Water Solutions. However…read morewhen we purchased the business we purchased the assets of the business (the equipment, hardware of the business) we did not purchase any of the debt of the business and any contracts that were in the previous owners name had to be changed into our name because our business was a new corporation and this in order to continue the contract the contract needed to be in the name of our corporation and not the previous owners. All other providers the previous owner contracted understood this and happily opened up contracts with us in our corporation name because like I had mentioned before when we purchased the business we purchased the assets of the business but not any of the debt which included contracts that the owner owed or was in contract with. Neptune Solutions continues to try hold us to the previous owners debt. They say we owe them for charges that we did not make prior to us having ownership of the business. So, we informed them we would not like to continue a contract with them and to please pick up the equipment. They refused to do so!! They sent us to collections, and we informed collections that we purchased the business and this debt was in the former business owners name, and collections agreed with us and promptly closed the collections (especially since the amount was like 500+ dollars). Seeing this Neptune solutions, decided to open up the account again and start charging us again (to have a higher amount to collect on since the 500-+ charge was too small) but get this, THIS TIME THEY WERE CHARGING US FOR SERVICE ON EQUIPMENT THEY DID NOT COME OUT TO SERVICE. Since 2021, we took down their equipment, it doesn't work, and no one has come by. We've asked them to pick it up, and take it with them, and they refuse to do so. The one time someone came out he also refused to take it. It's been sitting unused for 2 years. Color me surprised when we received a new charge for January 2023!!!! And even if they wanted to argue they came on the premises and serviced without us knowing we have cameras and have footage that shows that they have not been to our business in 2 years. So the charges on its face do not have any merit and further go to show the deceptive practices they will employ to get money out of a small business. I am quite surprised I have to take it to these Lengths. We have been trying to get out of this contract for at least 2 years but they refuse despite the contract is not in our corporation name and we've asked nicely to please let us out of the contract. All of the charges they've made and included on the invoice were charges they fraudulently made because we have not used their system since 2021. If you are a small business RUN AS FAR AS YOU CAN. They use deceptive practices to keep taking money from you. We've emailed and asked nicely for them to take the equipment and let us out of the contract since we did not sign a contract with them and they continue to hold us to this contract even though we did a asset purchase and NOT A STOCK PURCHASE. Please do not do business with them!!! We've tried for 2 years to settle this. But they have not serviced anything or taken their equipment.

Great communicators, fast efficient service, and fair price. It's a relief to now have purified…read morewater from a kitchen faucet.

Family-run business for water purification and reverse osmosis systems for softened water for your…read moreappliances and crisp, clean drinking water. As a customer of more than 20 years, our family has trusted Micropure for their reliable service and equipment, transparent and competitive pricing, and quality of craftsmanship and support. Darren, the service manager and owner of the business, does an amazing job installing and maintaining our systems. Barbara also does a great job with scheduling and reminders for service. As a small business, they really do put the extra effort in connecting with their customers and dedicating attention to the details. Whether you're looking for a multilayered filtration system for purifying the water running through your house from the city's main water line or simply looking to install a reverse osmosis system to improve the taste and quality of your drinking water, Micropure is the one to call as they'll give you the best price for the equipment and installation as well as continue to support the quality of your product through their annual service visits. They stand by the reliability of their systems as any flaws or malfunctions are quickly addressed and taken care of at minimal and sometimes even free of cost. They're located up near the Sacramento region but they also service closer to the Bay Area (as far down as San Jose and as far up as San Ramon). Since getting our system, our appliances and plumbing have had little to no issues concerning hard water and calcification. I believe the water softening has contributed to the longevity of functioning faucets and pipes. Overall, you can expect quality products and service, reliability, and value with Micropure. If you or your family are considering getting the highest quality of water for your house and drinking fountains, give Micropure a call and they can come out to give estimates and suggestions on the systems best suited for your situation.

I called my local plumber, spoke with Mr. Mike about having leak in my water softener system & he…read morewas @my residence in 45 minutes to resolve my system. Thanks for the fast service.

I'm sad to write this review on Mike as he came across as a nice guy and was helpful at the…read morebeginning of the engagement. I have a rental property with some slow flushing issues. He said he couldn't fix that as it needs some special valve and requires a lot of work etc. So - instead, he recommended just changing the toilet. While it's not ideal as it costs me a little more, I went along with the suggestion to save time. After installing the toilet, he texted me that everything is done and asked for payment, which I shortly paid in full. 10 min later - my tenant texted me a picture to show protruding uncovered long screws from the base of the toilet and asking why the man left. I texted Mike and he said he intends to go back to fix that up next time. Though why he never mentioned about that unfinished work while asking for payment? In between my communication with him, my tenant texted rude words to him complaining about the "half ass job". He got upset and let me know he won't go back to finish. He won't refund anything either. He'll just leave it undone - with hazardous protruding screws. While I understand why he's upset about my tenant's rude words, it's unprofessional to leave a job undone, while pocketing the full payment. Later - I wrote to him to share my disappointment with his decision on no partial refund and no finishing the work and that I'd write up a Yelp review. And he texted me back with a threat that if I do, he would delete his Yelp account and would sue me in court. Sigh.