I've been filling up my water jugs here for about two and half years, and I'm always greeted with a…read morewarm welcome. The kind of welcome that makes you feel seen. The staff is friendly, knowledgeable, and I enjoy that they play an eclectic array of music. They also offer to load my water for me, which I appreciate as a smaller female. This kind of customer service and experience feels rare in the post-covid era, and I cannot express my gratitude enough. Thank y'all for being so warm and welcoming, and kudos to management for being able to find/cultivate a group of folks like this! Definitely FIVE STAR REVIEW worthy :)

Three dedicated parking. Very clean and their water was pretty good. I tested it with a simple…read moretester and got a 1. For comparison, tap was 50 or so and fridge filtered water was around 40.

Decided to check this place out because it was recommended to me by a friend…read more Mondo welcomed me in & had great customer service. I ended up getting a 1 gallon glass jug. We cleaned it up and filled it up. I will be back! Thank you

Literally THE only spot in Contra Costa County that has Alkaline water! The bottles are $20, the…read morecaps are 75 cents, to fill up it's $10. They do have a water membership with discounted rates on the water m- might be something to consider if you're an avid water drinker. Alissa was very helpful and fun to chat with during the fill up process. Ambiance is a clean water store in a strip mall kinda spot. Plenty of parking right in front.

I love this water! I have been coming here for about three weeks now and i have never had water…read morethat i can drink without adding anything in to it. I can't wait to get my own machine.

I really wanted wanted to start losing weight since the new year started. I did some research and…read moreasked around and a friend referred me to here! So far the experience has been amazing. The team is so friend and informative. Savannah helped with my 3D scan and walked me through the scans and stuff. Then I met Elon. He was so informative and he speaks to you like he really cares and he wants you to be a better version of yourself. I cant wait to see my results!

You won't find better tasting water than at this shop. They have 6 water stations inside so you can…read morefill up multiple bottles at the same time so you're in and out easy. They also have carts available to help you carry your bottles from the spout to your car. There's always parking and rarely a line. It's quick and easy. The owners are very nice and knowledgable. Support this local business and the environment and stay hydrated!

I go here to refill 5 gallon jugs for my office. The water tastes great, and I never have any…read moreissues. The man working the front is always courteous and the prices are very reasonable. I like that the parking lot is close to the front so I don't need lug the jugs too far.

We drove 32 miles from Oakland to try out The Water Store and let me tell you...WORTH IT! The only…read morewater store in Oakland is well, kinda erm...ugh. Located inside a shopping center, next to the Post Office with ample parking to boot - kinda awesome when there're heavy water jugs involved. Five stars for cleanliness, well stocked shelves and the best part about our experience here was the gentleman behind the counter!!! He not only showed me how to clean our new 5 gallon jug (they are fully stocked with various jugs & bottles way cheaper than you'll find on both Amazon & Home Depot) but how to fill as well! The shop is SUPER clean, bright...they have carts you can use to take bottles to & from your vehicle! The gentleman was nice enough to roll the cart out AND loaded into our car! Thank goodness for this little gem -- we'll definitely be back for all of our reverse osmosis purified water needs!!! The 32-mile drive back was a happy one indeed...I only wish businesses in Oakland were this clean & staffed with folks who are customer service oriented like the gentleman at this awesome shop! THANK YOU!!!

I found this place online and decided to give it a try. It's in a sketchy shopping center. The…read moreplace is okay it's clean inside. The 5 gallon reverse osmosis cost $3 it's pretty good for the price. What I like the most is that if they are closed there is two water stations on the front of the store that you and access 24/7. I've had other places and this falls in the middle but has the best prices.

Healthy Water in Bay Point gives VIP, first-class service every time! I've been a loyal customer…read morefor seven years, and they've always treated me like family. If you want clean, healthy water and outstanding service, this is the place to go. I highly recommend them--trust me, you won't be disappointed!

Service is so nice. I appreciate the person who's watching the store. He went above and beyond. It…read morewas my first time going to refill. I highly recommended this place.

It's pure waters - super yummy - real filtrations that feel healing…read more Only complaint about the shop is the customer service. They don't change gloves between services, they wear the same gloves they take money with to unscrew the lids and put them back on. They don't Sanitize carts between uses. With as many customers that come in and out of there, the door should be open so no one has to touch the handles while handling there waters. They should have sanitization of gloves or hands before dealing with Our waters.

What could improve? First thing is the attitude and lack of…read morecustomer service. There is no assistance offered. Not even to hold the door as you push the heavy cart of water bottles out of the store that you had to put on the cart yourself. I was just there last week and was charged $.80 a gallon. FOR WATER! Absurd! I bought 9 gallons and was charged $7.20. At this price what is in it? And yes their water tastes like tap water. I am a women over 60 years old and they don't even offer to help you in handling the full bottles. Even the 3 gallon size. I find them to be absolutely RUDE.

Chris came out to repair a leak coming from my water softener. He provided clear communication and…read morewas easy to schedule an appointment time. When he arrived, he was extremely knowledgeable and able to diagnose and fix my issue in the same visit. His quote was reasonable and I was very happy with the results. Will contract him again if I experience any issues in the future.

I had an excellent experience with True Water! Chris was incredibly professional, knowledgeable,…read moreand friendly throughout the entire process. He initially came out to replace the filters on my reverse osmosis system, and when it turned out the tank and membrane also needed to be replaced, he came back promptly and took care of everything. He explained the process clearly and made sure everything was working perfectly before he left. I really appreciate the great customer service and quality work. I will definitely be using True Water again for all of my future water system needs. Highly recommend

Extremely nice. Been looking for alkaline water in San Francisco area, in Los Angeles so many…read morechoices. Awesome little spot, super nice. This is my go to spot now.

Good tasting water. 60 cents the gallon. Cool owner. hours may vary but I've been there earlier…read morethen 11am on a weekday.

The Hayward water is from Yosemite national park Love it…read more And staff help me decide what I should buy

I really wanted to like this place, but unfortunately, the water was extremely disappointing. It…read morehad a strong chemical taste and smell that made it very difficult to drink. After getting used to fresh, clean-tasting water elsewhere, the difference was honestly shocking. We only came here because our usual water place was closed, and I immediately regretted it. The water tasted processed and chemical-like rather than fresh and clean. I ended up not wanting to drink it at all. Unfortunately, I won't be coming back. The taste was just not for me.