(Small Bullet Points)…read more -Misses its deadlines and doesn't provide tracking info, leaving you stressing about it's due date. -Awful customer service, where the dispatch team seems to care less about you, your package or you concerns -Delivery process was excessively long. The quality of my package was unforgettable. How do you rip clothes during a "safe" delivery process? (Detailed Description) I had a very disappointing experience with One Trade Logistics. Their customer service was unhelpful and dismissive when I encountered issues with my shipment. They lack the ability to update customer about their package and it took an unreasonable amount of time to get any response, and when I did, it felt like they didn't care about my concerns at all. The lack of communication and professionalism was frustrating. I would not recommend One Trade Logistics for logistics services. SpeedX is the way to go!

Horrible people and service! (except for the driver named Stefan)…read more -Are you looking to hire a trucking company that will PHYSICALLY ASSULT you or your employees? -Do you enjoy putting your employees in harm's way? -Do you want a trucking company that constantly drops the ball on their commitments? -How about a trucking company that doesn't make it's deadlines and fails to provide tracking info, so you have no idea when your shipment will arrive? -Do you need unnecessary damage to your building or property? -Most of all, do you want a trucking company with terrible customer service, who's customer service and dispatch people could care less when you have an issue? Well then....One Trade is the company for you! The company I work for uses One Trade for a twice (2x) weekly stock delivery covering multiple states and multiple stores, the service is so terrible between truck breakdowns, "weather" issues, and whatever else this company feels like using for an excuse. Very often, when there is an issue, they stop sending tracking updates and go silent, so we have no idea where our shipment is (usually about half of the truck full of our product). We have had multiple instances where One Trade has hit and damaged our building, with no resolution. One Trade has had a driver come to our location and physically assault an employee over being asked to leave the building when he became outwardly hostile; police were called, reports were filed, and the response from One Trade was, "ok........". We have had multiple incidents where their drivers have driven away from the dock while we have employees on the forklift actively unloading our trucks, our employees could have gotten seriously injured or killed (one did get injured from the assault). This is a bad company with bad people who ultimately care about your money and nothing else (quality and safety of the freight being delivered included)!