Horrible people and service! (except for the driver named Stefan)
-Are you looking to hire a trucking company that will PHYSICALLY ASSULT you or your employees?
-Do you enjoy putting your employees in harm's way?
-Do you want a trucking company that constantly drops the ball on their commitments?
-How about a trucking company that doesn't make it's deadlines and fails to provide tracking info, so you have no idea when your shipment will arrive?
-Do you need unnecessary damage to your building or property?
-Most of all, do you want a trucking company with terrible customer service, who's customer service and dispatch people could care less when you have an issue?
Well then....One Trade is the company for you!
The company I work for uses One Trade for a twice (2x) weekly stock delivery covering multiple states and multiple stores, the service is so terrible between truck breakdowns, "weather" issues, and whatever else this company feels like using for an excuse. Very often, when there is an issue, they stop sending tracking updates and go silent, so we have no idea where our shipment is (usually about half of the truck full of our product). We have had multiple instances where One Trade has hit and damaged our building, with no resolution. One Trade has had a driver come to our location and physically assault an employee over being asked to leave the building when he became outwardly hostile; police were called, reports were filed, and the response from One Trade was, "ok........". We have had multiple incidents where their drivers have driven away from the dock while we have employees on the forklift actively unloading our trucks, our employees could have gotten seriously injured or killed (one did get injured from the assault). This is a bad company with bad people who ultimately care about your money and nothing else (quality and safety of the freight being delivered included)! read more
