They did exactly what I asked for in a timely manner. They did not try to upsell me on anything. I…read moregot exactly what I asked for when I wanted with no fuss.

Amazing work in under an hour on a 3-story townhome. Gutters clear & running smoothly for the first…read moretime in years. Quote for service came in higher than others but everything was included, no lowball then upsell games. Highly recommend

Raptor Roofing canvased my neighborhood & noticed hail damage to my roof. They set up an…read moreappointment & flew a drone which provided the pictures I needed to motivate me to call my insurance company. Though my claim was initially rejected, they encouraged me to contest it & call for another evaluation (the damage was obvious). The claim was accepted by the insurance company & Raptor Roofing assisted me every step of the way. They provided the documentation I needed to be assured of their experience, insurance, & knowledge of roofing. They crafted a detailed estimate that matched the insurance company. They helped me select the right type of shingle, the right color of shingle, & the right accessories for my roof (all the things you don't think about until you need a roof). Diego & Eddie of Raptor Roofing provided excellent, friendly, knowledgable service. The crew was professional, industrial, & respectful (providing snacks, water & coffee helped ;-). From start to finish - removing, installing & cleaning up - I highly recommend Raptor Roofing.

From the owner: At Raptor Roofing, we're dedicated to safeguarding homes and businesses with our exceptional…read moreroofing solutions. Our commitment to quality, craftsmanship, and customer satisfaction sets us apart as a reliable choice for all your roofing needs. With years of industry experience, our seasoned team brings a wealth of knowledge and expertise to each project. Whether it's a residential roof or a commercial installation, we ensure precision and care in every step.

Tom Buzzard Company and the testimonials just lived up to our expectation…read more Just a great roofing experience from start to finish - very professional and courteous. The plans proposed and work scope was very detailed and price was reasonable and clearly outlined items summed up. His crew, led by Pablo, were courteous and skillful professionals who worked on the new roofing relentlessly and seamlessly. We really love our new roof! Also the crew did a great job cleaning up. We will definitely will recommend it to folks who need roofing service and will use you again in the future. Thank you for your trustworthiness and it was the reason why we selected you to begin with. Thank you!!! Rob and Kimberly D.

One of the most hassle free experiences I have ever had. Tom's team was very punctual and…read moreefficient. Installed new roof and cleaned up perfectly. Would highly recommend!

I contacted several roofing companies asking for a quote for roof replacement. Mike's quote was the…read moreclosest one to our insurance's estimate. His 10 years workmanship warranty is also the longest among the bids we received. However one thing that sets him apart and made us decide to hire him is that he is honest, not pushy and has a no-frill approach. He didn't try to upsell anything. In fact he offered quality shingles without charging extra $$. His crew worked efficiently and did the clean-up very well. They installed the roof in one day. The whole process only took less than 2 weeks, from receiving the quote until we have our new beautiful roof installed. All in all we are very happy with the outcome and will gladly recommend him to anybody who asks for roofing company.

Superb craftsmanship. Competitive quote. No surprises…read more Mike reroofed my house this summer, including new sealed boots around vents. Once underway, he could see that my chimney siding was rotten. He rebuilt it from scratch, painted it, and installed maintenance-free metal trim for the corners to match the style of my house, making it better than original.

Excellent exterior paint and repair with conscientious, hardworking, detail-oriented crewread more

Had Gonzalez come paint my house a couple months ago. They did a good job and listened to what I…read morewanted.

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.

I made a few calls to a few different roofing companies in Raleigh and Barnes Restoration was by…read morefar the most knowledgeable and communicative (calls, emails, texts were answered within 1-2 hours) and pricing was very competitive. It was an easy decision to go with Barnes Restoration. My roof repairs needed to be done in the spring and they were very accommodating to schedule me as soon as possible (1.5 weeks out). They completed the work on time and I am extremely happy with the results. I am very impressed with Tim Barnes and his team. I would not hesitate to recommend them to friends and family. I will certainly use them again in the future for any roofing needs.

Our shingle roof needed to be replaced. We contacted Barnes Restoration Inc.,…read more Tim was quick to respond, provide quotes, and get me on the schedule. They have really good prices (the best quotes I've received), and delivered an excellent product (hand nailed shingles, showed me damage areas, did a good cleanup, etc). Great customer service, took pictures of the wood they had to remove(I needed a ridge vent installed ), and they checked with me and discussed before making any decisions outside of the estimate scope." New roof installed in one day. Great job, good team of roofers, work well together.