I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.

Andrew came out and gave me an estimate which I read over and approved. After several weeks of…read morebeing lead around by Andrew, I got another vendor and the siding job was done in one day. His main excuse was that he ordered it and they sent the wrong siding. Heard that 4 times. I would not recommend Wendell Siding to anyone for even the smallest job. They lie and are completely unreliable. Bad news, stay away!

We hired Wendell siding to do a whole house replacement of our masonite siding with vinyl siding…read moreand trim. While the main part of the job was performed fairly well, the finishing touches were sub-par. It seems like they rushed to finish up and had some very sloppy cuts and installation of the trim pieces. We have two areas of concern (significant buckling outward of trim around exterior rear door and also around a window. After numerous emails (that were initially ignored) they finally sent out the project coordinator. He looked over the areas of concern, and promised us that a repair crew would be in touch to schedule the fix. This was back in NOVEMBER of last year. We never heard from anyone! Just prior to posting this review, I sent another email regarding the issue. We'll see what comes of it. If they make good on the repairs, I'll follow up with an additional comment to this review.

Tom Buzzard Company and the testimonials just lived up to our expectation…read more Just a great roofing experience from start to finish - very professional and courteous. The plans proposed and work scope was very detailed and price was reasonable and clearly outlined items summed up. His crew, led by Pablo, were courteous and skillful professionals who worked on the new roofing relentlessly and seamlessly. We really love our new roof! Also the crew did a great job cleaning up. We will definitely will recommend it to folks who need roofing service and will use you again in the future. Thank you for your trustworthiness and it was the reason why we selected you to begin with. Thank you!!! Rob and Kimberly D.

One of the most hassle free experiences I have ever had. Tom's team was very punctual and…read moreefficient. Installed new roof and cleaned up perfectly. Would highly recommend!

Very bad service. They sent workers who did such poor quality they had to come back three times to…read morerepair. Quality was horrible. They do not come when agreed and are usually three weeks late. They do not answer calls. They do not honor work or any satisfaction guarantees. They overcharge for work done, poor value.

From the owner: Peak Roofing Solution is a locally owned company offering residential roofing services, insurance…read moreclaim support, and homeowner advocacy throughout Clayton and surrounding communities. Weather brings storms and wind damage that can compromise your home's protection, and navigating repairs or insurance claims shouldn't add to the stress. You deserve a contractor who evaluates your roof thoroughly and explains your options without rushing you into decisions.

Great company. Can get anything handled. On time. Professional. I had paint ,cement and driveway…read morework done. Will be using them again.

From the owner: Don't let home improvements be daunting – our team provides hassle-free services for every…read morerenovation challenge you face. A clean, quick and headache-free process is what we strive to give every client!

RSD Roofing did a great job replacing our roof this last month. Glenn came out as we had a leak in…read moreour attic as well as what we thought was our window trim, that ended up being water coming in from another leak from the roof above. He took the time to go into our attic and on all parts of the roof to verify where the leaks were and what was needed, and then explained the issues clearly to us. We already knew our roof was well past its life span (20+ years old) so while he provided us with options to just fix the leaks, he was upfront and clear about what that would mean as far as spending a lot for a bandaid. We ended up going with a full roof replacement, as his quote was very reasonable and his experience showed. After we verified what was needed, because we were about to go into another weekend of storms, he even so kindly took the time to go up and nail up tarps over our ridge leaks AND the leak above our window to protect us until we could get it replaced/fixed. This was BEFORE we decided to go with his quote, he definitely didn't have to do that, but it was a really nice gesture and gave us a piece of mind. He and his crew were able to schedule and come out the next week - the first 2-3 day stretch we had without storms finally, and finished our whole roof in that time. He kept us up to date on any additional materials they found that were needed (which he made clear in the original invoice notes before signing) and his crew was communicative, quick, and cleaned up the space when they were done, you could barely tell they were there (except of course for the wonderfully new roof!) We were very pleased that there were no leaks when during the continuing storms/hurricanes that came through the next week. Highly recommend RSD roofing!

RSD Roofing did an amazing job on the roof repair. He took the time to go into our attic (during…read morethe summer heat) and on the roof, both in person and using a drone to verify where the leak was. He and his crew responded to our request and quickly got to work to fix our leak. They replaced some shingles and a fascia board at a very good price. We were very pleased that there were no leaks when Hurricane Debby came through. Highly recommend.

We've had two experiences with Fernando at MMC…read more When we bought our house, the roof needed a lot of work (new shingles, flashing around the chimney, etc. Fernando was prompt, thorough, professional, and reasonably priced. Four years later, we had a minor water damage issue due to a poorly-installed window. Fernando came out and gave us a free consultation. I would recommend MMC in the strongest possible terms to anyone looking for roofing services in the Triangle.

Highly recommended! From the start, Fernando gave the most thorough estimate and caught things that…read moreother companies didn't -- and saved us money as a result. The work was prompt, professional, and excellent quality. We refer everyone to Prime now.

Superb craftsmanship. Competitive quote. No surprises…read more Mike reroofed my house this summer, including new sealed boots around vents. Once underway, he could see that my chimney siding was rotten. He rebuilt it from scratch, painted it, and installed maintenance-free metal trim for the corners to match the style of my house, making it better than original.

Mike and his team were responsive, easy to work with, walked me through each step, showed me the…read moretrouble spots and their strategy to fix them, and cleaned up thoroughly. Reasonably priced and most of all, honest and trustworthy. Highly recommend them for any project - I've rehired them to paint my house next!