After getting several quotes, we decided to go with Artisan for a roof replacement on our 1200 sq…read moreft rental house in Cary. Their level of communication throughout the entire process was spectacular !! Olivia was a rockstar. When replacement day arrived, we were sent pictures of all the steps on the roof replacement. Was not expecting that but it was greatly appreciated since we don't live nearby. The entire roof (shingles and a LOT of underlying wood) was finished by lunch time !!! They are a locally owned small business. Give them a try. You will be glad you did !

Communication was clear and consistent every step of the way. The crew showed up early as expected…read moreand began working quickly and efficiently. Unfortunately, the roof was 3/4th of the way done before I noticed the color shingle wasn't what I had ordered. Although the manufacturer had sent the wrong item, Artisan immediately took full responsibility and asked me how they could make this right. They offered to redo my roof with the right color, however we settled on a discount from the work done. I feel their entire communication and work with me to resolve this was 100% excellent. As a matter of fact, I am so confident in their company I have scheduled them to also install new gutters (using the discount from the roof!) Their price and initial bid was LESS THAN an individual who had also been recommended by a neighbor whom I would have expected to be less than this professional company. They sent me a detailed, itemized list of exactly what they would do and exactly what I needed to do to prepare. From start to finish, this was a great experience, in spite of the hiccup. My new roof looks great and I'm getting used to the color!

Once again William Taylor and his crew have made everything right again. My entire brick front…read moreporch and walkway gave way in the spring due to the extremes in temperature we've been experiencing - literally collapsed in on itself. William came out right away and then sent his expert crews out to review. It was a laborious job but was handled in the usual quality, detail-oriented, precise manner that I have come to expect from this business. It's so very wonderful to find someone that still cares about their work, their honesty and their reputation. I can't say enough good things about William and his crew. He is always my go-to for anything and everything. Thank you William. Diane Jensen

One of the Best decisions I ever made! The knowledge, honesty, and Attention to detail is amazing!…read moreEVERYTHING was discussed, listed, and explained. The type of shingles, the step by step guide of what was to be done was DONE!. Because this company has been in the area for quite sometime, they've developed a reputation for being clear and concise, and delivering a quality product.They arrived early, completed the job, and cleaned up every piece of trash that was created. It was like, they'd never been here...except for the stunningly new beautiful roof.

The best experience we had with any contractor. Stuart was very responsive in communication and…read moreexplained in detail the work needed to be done, including the photos. The repair on our roof was done quickly, efficiently and with the best quality materials. If you need a roof repair or replacement, Oak City Roofing is your best option. Highly recommend them.

Oak City Roofing was on top of every aspect of the process from begin to end! They came out to…read moreinspect the roof, provided photos to accompany their assessment of the damage and thoroughly explained the work in great detail. They even came out to set up ladders for the insurance adjuster ahead of time for their assessment. Oak City Roofing walked us through the insurance estimate so that we understood everything and answered all our questions. They provided roofing and underlayment samples and scheduled our roof replacement quickly. Oak City employee's showed up on time-every day, were courteous, provided continuous communication on the progress, the schedule and any findings all along the way. Quality workmanship throughout!

Murcia's Roofing has been awesome to work with - I have done three projects with them so far. They…read moreare fast, easy to schedule and communicate with, through, and fairly priced. I have done a full new roof, had a ramp removed from my front porch, and they did some power washing of the house. All projects were really well done, including the planning and the cleanup afterward. Planning to work with them again for any other house projects I have!

Murcia's Roofing replaced my roof this week, they did a fantastic job. They were responsive,…read morereliable and made the process so easy. Highly recommend!

We needed some help with our roof quickly and Mauro Rodriguez made it happen. As he promised he…read moreand his crew were at our house the next day and repaired a part of our roof that we needed done. He told me they also have electricians and plumbers and can repair things in and on the house. We are glad we found them and highly recommend this company.

Mauro and his brother were extremely helpful. They were fast, professional, friendly, and…read morerespectful. I would use them again in a heartbeat! They even followed up a few weeks later to make sure I was pleased with the work! 10/10 would recommend

Let's face it nobody wants to have to pay for a new roof, but if you own a home long enough you'll…read morehave to and that's what happened to us. A couple estimates later we decided to go with Roofwerks and were totally pleased with our experience and their workmanship. We especially liked that Jason gave us three different options. Communication was excellent. The work was done quickly once weather cooperated. And no money was exchanged until well after work was successfully completed. Discount for paying cash was also appreciated. Definitely recommend!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

ERS did a wonderful job upgrading our deck and providing suggestions to complete our vision for…read moreoutdoor space. We differently will use again when time to add another bathroom.

The assignment was to tear down a dilapidated 10' x 10' deck and construct a new one that spans…read morefrom one corner of the house to the opposite corner. I envisioned a screened section, an open section with a roof, and a small, open area for grilling. Additionally, I wanted a set of double windows removed and replaced with a sliding glass door, as well as the replacement of an old backdoor and storm door. Throughout the entire process, the ERS team proved to be an exceptional team to work with. Dylan and Coz diligently helped bring my ideas to life and designed the deck of my dreams. Daniel and his team then brought the design to life, ensuring effective communication and clear expectations at every step. Lyle, Dylan, and Coz regularly checked in to ensure my satisfaction throughout the project. They promptly addressed any questions or concerns I had, making this experience far exceed my expectations. I highly recommend the ERS team for any deck construction project.

Responded to call in timely manner. Great communication. Arrived at set time and did a thorough…read morejob! Highly recommend

Highly recommend Above All. TJ was professional and responsive from start to finish. Our price was…read morefair, with good and reputable products used. Our previous roof , installed only 10 years before on a new-to-us home, was shoddy and barely qualified for insurance, so replacing the roof unfortunately was needed shortly after we settled. I am so grateful we ended up using this company. The drone picture updates were great to check in on the progress since this is an investment property and we don't live there. We were able to feel like we could watch the whole install. TJ is a solid contractor who takes pride in his work.